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How much do kohls call center jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for kohls call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Kohls Call Center vs Kohls Customer Service Associate?

AspectKohls Call CenterKohls Customer Service Associate
Primary RoleHandling inbound customer calls, resolving issues, providing supportAssisting customers in-store or via phone, processing transactions, answering questions
Work EnvironmentCall center setting, primarily phone-basedRetail store or call center, face-to-face and phone interactions
Required SkillsCommunication, problem-solving, computer proficiencyCustomer service, communication, sales skills
CredentialsHigh school diploma or equivalent, sometimes training certificationsHigh school diploma or equivalent, customer service experience

While both roles involve customer interaction, Kohls Call Center positions focus on phone-based support and issue resolution, whereas Kohls Customer Service Associates work directly with customers in-store or via phone, assisting with sales and store inquiries. Understanding these differences helps job seekers choose the role that best fits their skills and career goals.

What are the key skills and qualifications needed to thrive as a Kohl's Call Center Representative, and why are they important?

To thrive as a Kohl's Call Center Representative, you need strong customer service skills, effective problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is usually required. Exceptional communication, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills ensure efficient resolution of customer issues, high satisfaction rates, and a positive representation of the Kohl's brand.

How does the Kohl's Call Center team typically handle high call volumes, and what support is provided to agents during busy periods?

During busy times, such as holidays or major sales events, Kohl's Call Center experiences a significant increase in customer inquiries. To support agents, the center often implements flexible scheduling, brings in additional staff, and provides real-time assistance from supervisors or team leads. Agents also have access to updated knowledge bases and escalation procedures to help manage challenging situations efficiently. The collaborative environment ensures that team members can rely on one another and management for guidance, making high-volume periods more manageable.

What is a Kohl's Call Center representative?

A Kohl's Call Center representative is a customer service professional who assists customers with inquiries related to orders, returns, billing, product information, and store policies over the phone, chat, or email. They play a crucial role in ensuring customer satisfaction by resolving issues efficiently and providing accurate information about Kohl's products and services. These representatives are trained to handle a variety of customer concerns, process transactions, and support Kohl's loyalty programs. They are often the first point of contact for customers seeking help, making strong communication and problem-solving skills essential for the role.
More about Kohls Call Center jobs
What job categories do people searching Kohls Call Center jobs look for? The top searched job categories for Kohls Call Center jobs are:
Kohls Call Center jobs near you
Infographic showing various Kohls Call Center job openings in the United States as of June 2026, with employment types broken down into 40% Locum Tenens, 20% As Needed, and 40% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Nephrology, Nephrology APP - Join Staff With Over 40 Years Experience! Onsit Daycare and Fitness ...

Nephrology, Nephrology APP - Join Staff With Over 40 Years Experience! Onsit Daycare and Fitness ...

Great River Health

West Burlington, IA

$187K - $235K/yr

Full-time

Posted 23 days ago

Great River Health rating

8.0

Company rating: 8.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Great River Health in Burlington, IA has an exciting opportunity for a Nurse Practitioner or Physician Assistant to join a collaborative team in our Nephrology practice.   

  Position Highlights:

  • Variety of Practice: Split between clinic visits, inpatient hospital rounding, and coverage of outpatient dialysis centers. 
  • Collaborative Team: Work alongside 3 experienced nephrologists, 1 excellent nephrology NP and a dedicated care team. 
  • Schedule: Full-time, with a balanced mix of inpatient and outpatient responsibilities. 
  • Support & Training: Orientation and ongoing support provided; nephrology or internal medicine experience preferred

Qualifications: 
* Licensed Nurse Practitioner or Physician Assistant (Iowa or eligibility).
  • Strong clinical assessment and patient management skills.
  • Excellent communication and teamwork abilities.

What We’re Looking For:

  • A team-first mindset and strong communication skills 

  • Someone who takes ownership of their practice and contributes to the team’s growth 

  • Comfort with autonomy and a passion for helping to develop and expand a growing service line.

This is more than just a job—it’s an opportunity to grow your career and improve the health of the community we serve.

Exceptional Opportunity in a Supportive, High-Earning, and Family-Friendly Community

There’s no such thing as a perfect job—but there are jobs that people truly love. And at Great River Health, our Medical Staff love working here. Why?

  • A true family atmosphere among the Medical Staff—teamwork and camaraderie matter here.
  • World-class care—our team is dedicated to excellence.
  • Big enough to have diverse pathology, small enough for no local competition.
  • A supportive, open-door administration that values your voice.
  • A welcoming, family-friendly community with top-tier schools.
  • Financial security you can count on.

Why This is the Opportunity You’ve Been Waiting For:

  • $15k commencement bonus with high earning potential from day one.
  • Ability to schedule the necessary time off you need for you and your family and friends with 7 weeks off and 7 more days for Holidays!
  • Fair rotation of clinic, dialysis and hospital coverage—because work-life balance matters
  • A 380-bed, independent, and financially stable health system
  • 24/7 board-certified ED docs and IM physicians staffing the Hospital and STABLE nursing for seamless care coordination

A Community You’ll Love to Call Home

  • Live the way you want! Choose from prestigious gated communities, golf course living, or spacious acreage to build your dream home.
  • Top-ranked public and private schools—a fantastic place to raise a family.
  • Scenic riverfront town with 11 parks, a water park, and waterfront recreation.
  • Two of Iowa’s top 10 golf courses and a country club with tennis, pool, and fitness center.
  • Big-city convenience in a suburban setting: Target, Starbucks, Panera, Chick Fil A, Dick’s Sporting Goods, Kohl’s, and 25+ local independent restaurants.
  • Easy access to major cities: 1-hour to Iowa City, direct daily jet service to Chicago, and Amtrak to Chicago.
  • 22% lower cost of living than the national average—your dollar goes further here!

This is not just another job—it’s a chance to build the career and lifestyle you’ve always wanted. If you’re looking for stability, autonomy, and a team that truly values its Medical Staff, this is the place for you.

Let’s start the conversation today!

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