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Kohls Call Center Jobs (NOW HIRING)

Pattern

Senior Marketplace Manager

Lehi, UT · Hybrid

We place employee experience at the center of our business model and have been recognized as one of ... Zoom call with our VP of Ecommerce * Reference checks * Executive review Why should I work at ...

Pattern

Senior Marketplace Manager

Lehi, UT · On-site

We place employee experience at the center of our business model and have been recognized as one of ... Zoom call with our VP of Ecommerce * Reference checks * Executive review Why should I work at ...

Pattern

Senior Marketplace Manager

Lehi, UT · Hybrid

We place employee experience at the center of our business model and have been recognized as one of ... Zoom call with our VP of Ecommerce * Reference checks * Executive review Why should I work at ...

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All JobsKohls Call Center Jobs

Kohls Call Center information

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$10

$17

$25

How much do kohls call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for kohls call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Kohls Call Center vs Kohls Customer Service Associate?

AspectKohls Call CenterKohls Customer Service Associate
Primary RoleHandling inbound customer calls, resolving issues, providing supportAssisting customers in-store or via phone, processing transactions, answering questions
Work EnvironmentCall center setting, primarily phone-basedRetail store or call center, face-to-face and phone interactions
Required SkillsCommunication, problem-solving, computer proficiencyCustomer service, communication, sales skills
CredentialsHigh school diploma or equivalent, sometimes training certificationsHigh school diploma or equivalent, customer service experience

While both roles involve customer interaction, Kohls Call Center positions focus on phone-based support and issue resolution, whereas Kohls Customer Service Associates work directly with customers in-store or via phone, assisting with sales and store inquiries. Understanding these differences helps job seekers choose the role that best fits their skills and career goals.

What are the key skills and qualifications needed to thrive as a Kohl's Call Center Representative, and why are they important?

To thrive as a Kohl's Call Center Representative, you need strong customer service skills, effective problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is usually required. Exceptional communication, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills ensure efficient resolution of customer issues, high satisfaction rates, and a positive representation of the Kohl's brand.

How does the Kohl's Call Center team typically handle high call volumes, and what support is provided to agents during busy periods?

During busy times, such as holidays or major sales events, Kohl's Call Center experiences a significant increase in customer inquiries. To support agents, the center often implements flexible scheduling, brings in additional staff, and provides real-time assistance from supervisors or team leads. Agents also have access to updated knowledge bases and escalation procedures to help manage challenging situations efficiently. The collaborative environment ensures that team members can rely on one another and management for guidance, making high-volume periods more manageable.

What is a Kohl's Call Center representative?

A Kohl's Call Center representative is a customer service professional who assists customers with inquiries related to orders, returns, billing, product information, and store policies over the phone, chat, or email. They play a crucial role in ensuring customer satisfaction by resolving issues efficiently and providing accurate information about Kohl's products and services. These representatives are trained to handle a variety of customer concerns, process transactions, and support Kohl's loyalty programs. They are often the first point of contact for customers seeking help, making strong communication and problem-solving skills essential for the role.
More about Kohls Call Center jobs
What job categories do people searching Kohls Call Center jobs look for? The top searched job categories for Kohls Call Center jobs are:
Kohls Call Center jobs near you
Anesthesiology Physician Anesthesiologist - Physicians Only Apply - Perm

Anesthesiology Physician Anesthesiologist - Physicians Only Apply - Perm

CompHealth

Findlay, OH • On-site

$375K/yr

Full-time, Contractor

Re-posted 21 days ago

Job description

Medical Doctors Only Apply. A Anesthesiology Physician Anesthesiologist practice is seeking a qualified physician for OH. This and other physician jobs brought to you by ExactMD. An Ohio single-specialty group is seeking a pain management physician. Their need is immediate. The group needs assistance with the high demand from the communities they serve. You will work closely with advanced practice providers but these opened positions are solo practices. You will need to be ABA pain certified. This position will require an OH license, and we can help you with the processing and application. Current residents and fellows are encouraged to apply. This client is currently conducting virtual interviews.

This independent contractor position offers an exceptional compensation package with guaranteed income and bonuses. Top earners are making 7 figures. You will also receive a stipend for health insurance and malpractice insurance as well as 4 weeks of vacation.

You will enjoy living and working in one of the largest cities in northwest Ohio. A distribution center for companies like Kohl's, Best Buy, and Lowe's, its economy has fared well and made a good home for a great many people. Just a short drive to Toledo or Columbus, it is a convenient location for those wanting the availability of bigger city amenities.

At CompHealth, we are experts at matching you with your just-right job. Every step of the way, you will be supported by specialty teams comprised of tenured professionals. Our goal is to make a difference in the lives of our providers and the healthcare communities they serve.

If you are interested, please call (Registered Profile Required) or forward your CV and references to (Registered Profile Required)

  • 100% pain management physician
  • Grow your own practice
  • Seven figure earnings possible
  • Established group with multiple facilities
  • Existing patient base
  • All new facility and equipment
  • Relocation assistance negotiable
  • Conducting virtual interviews
  • Our services are free for you
  • We help negotiate your salary and contract
  • We coordinate interviews and help with licenses
  • Specialized recruiters match your career preferences
  • Experienced support teams take care of every detail
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About CompHealth

Sourced by ZipRecruiter

CompHealth is a national leader in healthcare staffing, serving providers in more than 100 specialties. With available positions in all fifty states, we can help you find an opportunity in the area and type of facility that best fits your needs.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Midvale, UT, US

Year founded

1979

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