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Knowledge Operations Manager Jobs in Wellesley, MA

BDO USA

Partner Operations Manager

Boston, MA · On-site

The Partner Operations Manager oversees operational execution and performance across multiple ... Knowledge, Skills and Abilities: Education * High School Diploma or GED, required * Bachelors ...

lansing

Branch Operations Manager

Fayville, MA

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of ... Strong computer knowledge * All-around business professional with exceptional telephone etiquette

lansing

Branch Operations Manager

Fayville, MA

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of ... Strong computer knowledge * All-around business professional with exceptional telephone etiquette

Sodexo

Food Operations Manager

Boston, MA · On-site

Role Overview Food Operations Manager - Lead a Growing Team with Sodexo! Sodexo is seeking a Food ... Working knowledge of POS systems * Ability to maintain food safety and quality standards * Strong ...

New

Sodexo

Food Operations Manager

Boston, MA · On-site

$77K - $100K/yr

Role Overview Food Operations Manager - Lead a Growing Team with Sodexo! Sodexo is seeking a Food ... Working knowledge of POS systems * Ability to maintain food safety and quality standards * Strong ...

New

Sodexo

Food Operations Manager

Boston, MA

Role Overview Food Operations Manager - Lead a Growing Team with Sodexo! Sodexo is seeking a Food ... Working knowledge of POS systems * Ability to maintain food safety and quality standards * Strong ...

New

CERES Group

Office Operations Manager

Burlington, MA · On-site

As the Office Operations Manager , you will perform a hybrid role from overseeing recruitment ... Possess knowledge of our product and services * Identify and interview candidates who meet job ...

Clinton Savings Bank

Loan Operations Manager

Clinton, MA · On-site +1

$66K - $90K/yr

Loan Operations Manager Pay Range $66,971 - $90,413 annually Hybrid with 2 days remote. Standard ... The ideal candidate has a deep knowledge of loan servicing practices, strong leadership skills, and ...

metrocu

Deposit Operations Manager

Chelsea, MA

... knowledge of deposit and payments operations and related rules and regulations, including NACHA/ACH, Reg E error resolution, Reg CC funds availability, check returns and adjustments, and operational ...

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All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Wellesley, MA

Knowledge Operations Manager information

See Wellesley, MA salary details

$34K

$69.6K

$130K

How much do knowledge operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for knowledge operations manager in Wellesley, MA is $69,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What job categories do people searching Knowledge Operations Manager jobs in Wellesley, MA look for? The top searched job categories for Knowledge Operations Manager jobs in Wellesley, MA are:
What cities near Wellesley, MA are hiring for Knowledge Operations Manager jobs? Cities near Wellesley, MA with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you
Senior Operations Manager

Senior Operations Manager

Postal Center International

Franklin, MA • On-site

$100K - $130K/yr

Other

Posted 28 days ago

Job description

Description

The Senior Manager of Mail Operations will lead and oversee all aspects of mail operations, managing a large (+140), hourly workforce with support from supervisory staff and team leads. This is a HANDS-ON and ON-THE-FLOOR role that ensures operational excellence, staff development, and process optimization across the site, serving as a key strategic leader in daily operations and long-term site performance. The Senior Manager will collaborate closely with the Site Manager and other leadership to drive efficiency, safety, quality, and compliance, while supporting the growth and development of the team.


Duties / Responsibilities:

  • Lead and manage mail operations staff, ensuring coverage, labor efficiency, and adherence to operational standards.
  • Develop, coach, and mentor supervisors and associates to build a high-performing team capable of meeting current and future operational demands.
  • Plan, implement, and optimize daily operations, including production schedules, sort configurations, and staffing levels.
  • Collaborate with logistics, transportation, and USPS departments to ensure seamless operations.
  • Monitor and report on operational metrics, KPIs, and compliance requirements.
  • Conduct performance evaluations, provide feedback, and implement corrective actions or training programs as needed.
  • Ensure adherence to safety, regulatory, and company standards, including OSHA, HIPAA, PHI, HITECH, and data security.
  • Drive continuous improvement initiatives to enhance operational efficiency, quality, and employee engagement.
  • Support positive workplace culture by fostering collaboration, recognizing achievements, and maintaining high employee morale.
  • Secure facilities, manage daily close-out procedures, and address maintenance or sanitation issues promptly.
  • Other duties assigned to ensure smooth operations and strategic objectives are met.

Requirements

Required Skills and Competencies:

  • Demonstrated leadership and operational management experience in a fast-paced, high-volume environment.
  • Strong ability to coach, mentor, and develop teams.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to prioritize tasks, make decisions under pressure, and drive results.
  • Proficient in Microsoft Office applications and operational reporting tools.
  • Strong attention to detail while maintaining focus on safety and workforce well-being.

Education and Experience:

  • Degree is preferred.
  • 5+ years of experience in operations management, preferably in a high-volume or technical environment.
  • Knowledge of regulatory compliance, OSHA, and safety requirements.
  • Proven track record of leadership and operational success.

Physical Requirements and Working Conditions:

  • Flexibility to work varying schedules, including overtime and weekends.
  • Ability to lift 30-50 pounds, bend, reach, and perform physical tasks as needed.
  • Prolonged periods standing or walking in a production environment.
  • Exposure to loud noise, dust, and other warehouse conditions.
  • On-site position requiring active engagement with operational teams.

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