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Knowledge Operations Manager Jobs in Smithfield, VA

Qualdoc

Welding Operations Manager

Virginia Beach, VA · On-site

$130K/yr

Welding Operations Manager Location: Virginia Beach, VA Job Type: Direct Hire Starting Salary: $130 ... Strong knowledge of MIG welding, including Spray Transfer (GMAW), along with FCAW and other welding ...

Wesco

Manager - Operations

Hampton, VA · On-site

As the Manager - Operations, you will manage multiple priorities in a customer-centered environment ... Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point) * Ability to effectively ...

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Knowledge Operations Manager information

See Smithfield, VA salary details

$28.8K

$59K

$110.2K

How much do knowledge operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for knowledge operations manager in Smithfield, VA is $59,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $72,100.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What job categories do people searching Knowledge Operations Manager jobs in Smithfield, VA look for? The top searched job categories for Knowledge Operations Manager jobs in Smithfield, VA are:
What cities near Smithfield, VA are hiring for Knowledge Operations Manager jobs? Cities near Smithfield, VA with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you

Trucking Operations Manager/Dispatcher

US Rail & Logistics

Portsmouth, VA • On-site

$80K - $120K/yr

Full-time

Posted 21 days ago

Job description

Trucking Operations Manager / Dispatcher
US Rail & Logistics - Portsmouth, VA
Position Summary
US Rail & Logistics is seeking a highly organized, self-motivated Trucking Operations Manager / Dispatcher to lead the daily operations of our trucking fleet serving the Hampton Roads region.
This position is responsible for managing our drivers, business development, dispatching loads, coordinating customer requests, maintaining regulatory compliance, and ensuring our trucking operation runs safely and efficiently. We are looking for someone who takes ownership of the operation, anticipates problems before they occur, and keeps both customers and drivers informed.
The ideal candidate is equally comfortable working in the office, communicating with customers and drivers, and stepping into the field when needed. A CDL is strongly preferred, as this individual may occasionally assist with deliveries, move equipment, or provide operational support during staffing shortages or emergencies.
Position Responsibilities
Driver Management
  • Supervise and support company CDL drivers.
  • Schedule daily driver assignments and routes.
  • Monitor driver productivity and performance.
  • Ensure drivers have the resources needed to safely complete assigned work.
  • Coach drivers on company policies, customer service, and safety expectations.
  • Assist with hiring, onboarding, and training new drivers.

Dispatch & Customer Service
  • Coordinate daily dispatch activities and scheduling.
  • Receive and manage customer transportation requests.
  • Build efficient schedules that maximize equipment utilization and driver productivity.
  • Communicate schedule changes and delays with customers and drivers.
  • Ensure loads are completed safely and on time.
  • Maintain excellent customer relationships through proactive communication and responsiveness.

Fleet & Equipment Coordination
  • Coordinate truck and trailer availability with operations.
  • Work closely with the maintenance department to schedule preventative maintenance and repairs.
  • Monitor equipment utilization and downtime.
  • Ensure drivers complete pre-trip and post-trip inspections.
  • Assist in maintaining a clean, organized, and professional fleet.

Compliance & Safety
Take ownership of maintaining compliance with all applicable DOT, FMCSA, customer, and company requirements, including:
  • CDL qualification files
  • Driver medical certificates
  • Driver license monitoring
  • Hours of Service compliance
  • Drug & alcohol testing program coordination
  • Annual driver reviews
  • Vehicle registration and permitting
  • Insurance documentation
  • Accident reporting and investigations
  • DOT inspections and corrective actions

Maintain accurate documentation and ensure all required records remain current.
Customer Credential Management
  • Coordinate customer site access and badging requirements for drivers.
  • Maintain driver credentials required for secure facilities.
  • Ensure all customer-specific compliance requirements are met before dispatching drivers.
  • Coordinate renewals of TWIC cards, badges, and other required credentials as applicable.

Operational Leadership
  • Take ownership of the day-to-day trucking operation.
  • Identify opportunities to improve efficiency and customer service.
  • Develop processes that improve dispatching, communication, and fleet utilization.
  • Assist management with budgeting, reporting, and operational planning.
  • Monitor key performance indicators including on-time performance, equipment utilization, and driver productivity.

Operational Support
  • Maintain a valid CDL (preferred).
  • Operate company vehicles when operational needs require.
  • Assist with deliveries or driver coverage during emergencies, vacations, or staffing shortages.
  • Respond to customer or operational issues after hours when necessary.
  • Participate in an on-call rotation as business needs require.

Qualifications
  • Minimum 5 years of trucking operations, dispatch, or fleet management experience.
  • Previous supervisory or management experience preferred.
  • Strong knowledge of DOT and FMCSA regulations.
  • Experience managing CDL drivers.
  • Excellent communication and organizational skills.
  • Strong computer skills including Microsoft Office and transportation management software.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Valid driver's license required.
  • Class A CDL strongly preferred.

Preferred Experience
Experience with:
  • Bulk pneumatic transportation
  • Flatbed operations
  • Rail transloading operations
  • TWIC requirements
  • Driver qualification files
  • Fleet maintenance coordination
  • Customer service and logistics planning

What We're Looking For
We are looking for a leader-not simply a dispatcher.
The ideal candidate:
  • Takes ownership of the trucking operation.
  • Is self-motivated and requires minimal supervision.
  • Builds strong relationships with drivers and customers.
  • Solves problems before they impact operations.
  • Holds drivers accountable while earning their respect.
  • Understands that safety and compliance are non-negotiable.
  • Thrives in a fast-paced transportation environment.
  • Leads by example and is willing to step in wherever needed.
  • Understands that excellent communication is the foundation of successful logistics.

Why Join US Rail & Logistics?
US Rail & Logistics is a growing transportation and rail logistics company providing transloading, trucking, rail switching, and logistics solutions throughout the United States.
As our Trucking Operations Manager, you won't simply dispatch loads-you'll lead and build a high-performing trucking operation that supports our customers, drivers, and terminal operations. You'll have the opportunity to make a direct impact on safety, efficiency, customer satisfaction, and the continued growth of our company.
Competitive base salary and commission.

Apply