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Knowledge Operations Manager Jobs in Pasadena, MD

West Marine

Operations Manager

MD · On-site

Oversee operations in Hub locations as required. Duties/Responsibilities * Ensure inventory ... Maintain knowledge through company and industry-sponsored training. * Available to work nights ...

Sila Services

Operations Manager

Beltsville, MD

$100K - $130K/yr

Operations Manager Sila Heating & Air Conditioning | Beltsville, MD Lead the Field. Develop the ... Working knowledge of safety and OSHA requirements. * Bachelor's degree preferred, but strong field ...

RSC2, Inc.

Operations Manager

Fort George G Meade, MD · On-site

$114K - $275K/yr

RSC2 is currently looking for an Operations Manager to join our growing team inFort Meade, Maryland ... education, knowledge, skills, competencies, and experience as well as contract-specific ...

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... Provides operational support to CNMF by conducting and overseeing data analysis to optimize search ...

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... Provides operational support to CNMF by conducting and overseeing data analysis to optimize search ...

Markon

Knowledge Manager

Annapolis Junction, MD

$120K - $140K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... Provides operational support to CNMF by conducting and overseeing data analysis to optimize search ...

Peraton

Knowledge Manager

Fort George G Meade, MD

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... Provides operational support to CNMF by conducting and overseeing data analysis to optimize search ...

Markon

Knowledge Manager

Annapolis Junction, MD · On-site

$120K - $140K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... Provides operational support to CNMF by conducting and overseeing data analysis to optimize search ...

Markon

Knowledge Manager

Annapolis Junction, MD · On-site

$120K - $140K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... Provides operational support to CNMF by conducting and overseeing data analysis to optimize search ...

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All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Pasadena, MD

Knowledge Operations Manager information

See Pasadena, MD salary details

$31.5K

$64.4K

$120.3K

How much do knowledge operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for knowledge operations manager in Pasadena, MD is $64,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $78,700.00 per year, depending on experience, location, and employer.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

Is a knowledge operations manager a high paying job?

A knowledge operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires strong organizational and technical skills, and salaries can range from moderate to high depending on the organization’s size and complexity.

What are popular job titles related to Knowledge Operations Manager jobs in Pasadena, MD?

For Knowledge Operations Manager jobs in Pasadena, MD, the most frequently searched job titles are:

What job categories do people searching Knowledge Operations Manager jobs in Pasadena, MD look for?

The top searched job categories for Knowledge Operations Manager jobs in Pasadena, MD are:

What cities near Pasadena, MD are hiring for Knowledge Operations Manager jobs?

Cities near Pasadena, MD with the most Knowledge Operations Manager job openings:

Knowledge Operations Manager jobs near you

Operations Manager

TalentLink Solutions

Pikesville, MD • On-site

Full-time

Re-posted 25 days ago

Job description

We are a client-first financial planning and wealth management firm located in Northwest Baltimore. Focused on delivering thoughtful, personalized guidance, we help individuals and families navigate complex financial decisions with clarity and confidence. We proudly serve a diverse client base, including retirees, federal employees, World Bank professionals, and small business owners, providing tailored strategies aligned with each client's unique goals and circumstances. Through ongoing guidance and a strong focus on education, we strive to ensure every client feels supported, informed, and confident in their financial journey. We take pride in continually improving and bringing meaningful value to every client interaction.
The Operations Manager is critical to our current and future success. There are many responsibilities across the entirety of the business that you will touch. Ensuring an amazing team and client experience, optimizing our technology/workflows, and driving our marketing initiatives are the top priorities. The existing team is strong, but they will look to you for support, decision-making, guidance on escalated issues, and overall leadership. We are continuously looking for better ways to excel for our clients so you will be thoughtful and creative in continuing that effort. You will strategize with the Founder and implement the vision for the firm, acting as integrator. You will shield him and the advisory team from operational activities so they can focus on providing excellent advice to clients and expanding client relationships. As with any small team, you are willing to help with coverage as needed. You are able to inspire, you love to teach, and you are patient and calm when difficult situations arise. You are able to recognize when a decision needs to be made and help others to understand it, hold people accountable for their roles, push back, and provide better direction, even with the Founder. You believe in the power of the team, can be trusted, and are reliable. One of the key elements you provide is the ability to track all that falls to your plate and the rest of our team, to ensure that nothing falls through the cracks.
General Responsibilities:
  • Ensure an exceptional and consistent experience for both clients and team members
  • Manage daily tasks in order of priority and allocate based on capacity of each team member
  • Provide backup client service as necessary (client communication, trading, paperwork, etc.), take final responsibility for difficult issues other team members cannot resolve
  • Facilitate communication, accountability, and efficiency between advisors and client service team
  • Develop, streamline, and document repeatable processes for general firm functions, including client onboarding, new account opening, etc., to create operational clarity and drive efficiency
  • Implement process improvements and workflow enhancements within the technology stack
  • Manage and own our CRM accuracy, usage, reporting, and continued development of templates, workflows, and any other automations
  • Support various new business and marketing initiatives such as social media platforms, email campaigns, content management, and coordination of seminars, workshops, and client appreciation events
  • Oversee general human resource responsibilities, including employee issues, hiring, training, and clarifying roles and expectations
  • Ensure compliance with company policies and procedures

Skills and Qualifications
  • Bachelor's degree highly preferred, or equivalent work experience
  • Minimum of 5 years of progressive client service and operations experience in investment management or financial planning
  • Proven leadership skills; successful at training, delegating, and holding others accountable in a positive and motivating manner
  • Demonstrated excellence in optimizing operational processes and delivering exceptional client service
  • Knowledge of industry-specific software required; familiarity with Salesforce, eMoney, ClientWorks, and JumpAI preferred
  • Experience with LPL and Prudential Broker Dealer Systems highly preferred
  • Tech-savvy and highly proficient in Microsoft Office suite (Excel, Word, and PowerPoint); strong ability to learn and apply new software systems quickly
  • Solid understanding of investment and financial planning management concepts
  • Self-motivated and capable of working independently while thriving in a collaborative team environment
  • Strong desire to contribute to key business decisions and provide valuable insights
  • Reliable, responsible, and detail-oriented with exceptional organizational skills
  • Outstanding communication skills, both verbal and written

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