Knowledge Operations Manager Jobs in Medford, MA

The Operations Manager for Congregational Communications supports the mission of the Sisters of Notre Dame de Namur (SNDdeN) and the mission of the department by managing the day-to-day operations for Congregational Communications as well as longer-term communications projects. The position reports to the Director of Congregational Communications and Communications Technology.

RESPONSIBILITIES:

• Manage the Congregational Communications Department Calendar for day-to-day operations and ongoing projects with the Digital Platforms Communications Manager and other Congregational Mission Office Departments, Generalate Departments such as the CLT Office in Rome, the Heritage Center in Belgium, and the United Nations NGO in New York.
• Coordinate and maintain good communications with SNDdeN Unit Communications Contacts, Safeguarding Contacts and office support staff in Unit Centers across the Congregation.
• Manage and organize communications materials, including written stories and photos, for various Congregational digital and print publications, including Good Works Magazine and Notre Dame International.
• Provide proofreading and editing of written stories and photo captions for departmental publications and reports.
• Manage the logistics of international mailings for hard copy publications and packages
• Manage the Congregational Communications Zoom account, including setting up meetings and notes
• Arrange and coordinate in-person Congregational Communications meetings as needed
• Establish and maintain departmental databases, including photo databases and departmental records
• Coordinate official Departmental records, working with the Executive Director of the CMO and the
• Congregational Archivist and Congregational Safeguarding Coordinator regarding the proper storage of the records
• Communicate with Congregational Communications vendors, such as printers, as needed
• Arrange for translations of materials/articles when needed

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• An academic degree in communications or a related field, such as project management or business administration
• Strong administrative and organizational skills
• At least 3 years of experience in operations/administrative management – educational or not-for-profit experience - a plus
• Excellent technical skills, including proficiency in the Microsoft Office Suite and Google, a working knowledge of databases and content management systems, and a willingness to learn the SNDdeN Intranet System and AI protocols.
• Interest in and an ability to work in a diverse international communications environment.
• Strong English language skills, including writing and proofreading skills – familiarity with language translation platforms – a plus
• Good rapport with people, self-starter, ability to manage multiple tasks and meet deadlines within various time zones?
• Maintains confidentiality
• Willing to maintain a flexible schedule, including occasional night and weekend work, and respond to emergency situations
• Ability to gain proficiency in the internal language, charism, and mission of the Church, religious life, and the Sisters of Notre Dame de Namur.

Today, Sisters of Notre Dame de Namur work with refugees in London, street children in Nairobi, immigrant farm workers in Florida, AIDS orphans in Zimbabwe, the homeless in Haiti... and always, with women and children, who are among the most vulnerable.

We work to enable people living in poverty. We help them to obtain what is rightfully theirs by changing unjust structures. We believe that education in varied forms is the best way to accomplish this goal.

Recognized as outstanding educators, thousands of Sisters of Notre Dame de Namur have taught children and adults across five continents over the years.

Although many Sisters continue to staff schools, others have chosen to work with the homeless, AIDS patients, the elderly poor — and countless others in need of help. All these ministries have one aim: to proclaim in our time, as St. Julie did in hers, that God is good!