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Knowledge Operations Manager Jobs in Everett, MA

Planned Companies

Operations Manager

Boston, MA

Planned Companies - Operations Manager (6-12 month assignment) Location : Boston MA Salary : $70 ... Basic knowledge of Microsoft Office (Word & Excel) and the Internet. * Proven organizational skills ...

Planned Companies

Operations Manager

Boston, MA · On-site

Planned Companies - Operations Manager (6-12 month assignment) Location : Boston MA Salary : $70 ... Basic knowledge of Microsoft Office (Word & Excel) and the Internet. * Proven organizational skills ...

Planned Companies

Operations Manager

Boston, MA

Planned Companies - Operations Manager (6-12 month assignment) Location : Boston MA Salary : $70 ... Basic knowledge of Microsoft Office (Word & Excel) and the Internet. * Proven organizational skills ...

Planned Companies

Operations Manager

Boston, MA · On-site

$350/wk

Description Position at Planned Companies Planned Companies - Operations Manager Location : Boston ... Basic knowledge of Microsoft Office (Word & Excel) and the Internet. * Proven organizational skills ...

Waste Management

Operations Manager Trainee

Boston, MA · On-site

$65K - $75K/yr

Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes III. ...

Massgeneralbrigham

Operations Manager - BWH

Boston, MA · On-site

The Operations Manager has responsibility for Service, Operations/Finance, Data Management ... knowledge ofregulatory guidelines and ability to participate in unit quality programs. Participates ...

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All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Everett, MA

Knowledge Operations Manager information

See Everett, MA salary details

$31.9K

$65.3K

$122K

How much do knowledge operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for knowledge operations manager in Everett, MA is $65,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,800.00 per year, depending on experience, location, and employer.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

Is a knowledge operations manager a high paying job?

A knowledge operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires strong organizational and technical skills, and salaries can range from moderate to high depending on the organization’s size and complexity.

What are popular job titles related to Knowledge Operations Manager jobs in Everett, MA?

For Knowledge Operations Manager jobs in Everett, MA, the most frequently searched job titles are:

What job categories do people searching Knowledge Operations Manager jobs in Everett, MA look for?

The top searched job categories for Knowledge Operations Manager jobs in Everett, MA are:

What cities near Everett, MA are hiring for Knowledge Operations Manager jobs?

Cities near Everett, MA with the most Knowledge Operations Manager job openings:

Knowledge Operations Manager jobs near you

Operations Manager

Doug Anderson Plumbing And Heating

Billerica, MA • On-site

$80K - $90K/yr

Full-time

Medical, Dental, PTO

Posted 6 days ago

Job description

If you're looking for a rewarding opportunity where your leadership can directly impact employees, customers, and company success, Doug Anderson Plumbing and Heating wants to meet you! We are seeking a full-time Operations Manager in Billerica, MA to help guide our team, strengthen our operations, and support our continued growth. If you're ready to build something meaningful while leading people to success, apply today!
We believe great leaders deserve to work for a company that values their input, supports their growth, and recognizes their impact. In this role, you'll earn $80,000-$90,000 annually based on experience, plus performance-bonus potential, while partnering directly with ownership to help shape daily operations and long-term success. We foster a culture built on teamwork, accountability, open communication, continuous improvement, and respect. We also offer an excellent benefits package that includes health insurance, dental insurance, vacation time, ongoing training opportunities, small company events, steady hours, supportive management, and company-provided gear. If you're searching for a leadership role where your work truly matters and your contributions are appreciated, we encourage you to apply.
WANT TO KNOW MORE ABOUT OUR ORGANIZATION?
Doug Anderson Plumbing and Heating is a thriving local company built on integrity, reliability, and community. We take pride in delivering high-quality plumbing and heating services while prioritizing exceptional customer experiences. Our growth is powered by our commitment to customer satisfaction, employee well-being, and long-term relationships.
We believe in open communication, continuous improvement, and creating a work culture where everyone's contributions matter.
DOES THIS SOUND LIKE YOU?
As our Operations Manager, you'll serve as the link that keeps people, processes, schedules, and performance aligned. Your day may begin with a team operations huddle, reviewing service schedules, employee assignments, staffing needs, and upcoming priorities before working with office staff to ensure technicians are matched with the right jobs and have the information, equipment, and support needed to succeed. Throughout the day, you'll coach employees, address attendance or performance concerns, monitor service progress, resolve scheduling issues, oversee dispatch quality, manage timecards and PTO requests, investigate customer concerns, and ensure accountability standards are consistently met. You'll track operational performance metrics such as revenue, productivity, callbacks, overtime, customer feedback, and job completion rates while identifying trends and areas for improvement. You'll also work closely with ownership and project leadership by maintaining visibility into construction schedules, labor usage, permits, inspections, delays, and project status, while preparing reports and recommendations that support informed business decisions. Through strong leadership, effective communication, and consistent follow-through, you'll help ensure our employees, customers, and operations all succeed.
Qualifications:
  • 3+ years of direct employee-management experience
  • Proven experience addressing employee performance, attendance, and conduct concerns
  • Strong scheduling, organization, documentation, and follow-through skills
  • Experience tracking operational and employee-performance data
  • Ability to organize information and present clear reports to ownership
  • Ability to make sound decisions in a fast-paced service environment
  • Strong written and verbal communication skills
  • Experience conducting coaching and corrective-action discussions
  • Excellent customer-resolution and conflict-management abilities
  • Proficiency with business software and ability to learn new systems
  • Valid driver's license

Preferred Qualifications:
  • Residential plumbing, HVAC, electrical, drains, construction, or field-service management experience
  • Leadership experience overseeing field and office personnel
  • ServiceTitan or similar software experience
  • Dispatch and workforce scheduling experience
  • Labor-tracking and job-costing experience
  • Hiring and onboarding involvement
  • Familiarity with construction reporting and performance measurement

One Important Note
We respect hands-on industry knowledge. However, success in this role will be determined less by technical trade expertise and more by your ability to lead people, create accountability, improve performance, and keep operations running smoothly.
If you're the person who brings order to chaos and turns challenges into solutions, we want to meet you.
READY TO APPLY?
Join Doug Anderson Plumbing and Heating and help us continue building a culture of excellence, accountability, and success. Apply now! Our initial application process is quick, easy, and mobile-friendly, making it simple to take the next step in your career.

Apply