Knowledge Operations Manager Jobs in Crete, IL (NOW HIRING)

Shift: Monday - Friday 4:30am - 1pm or until the work is completed

Anticipated salary range: $86,4000 - $123,400 per year

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 7/25/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

What Operations Management contributes to Cardinal Health

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Operations Management is responsible for strategic oversight and leadership direction within the Operations function.

Qualifications

• Bachelor's degree in operations, Supply Chain, Engineering, or related field o r equivalent experience preferred.

• Strong knowledge of inbound logistics, inventory control, and quality systems.

• Experience using WMS/ERP systems.

• Proven ability to lead teams and drive operational improvements.

Preferred

• Lean, Six Sigma, or Continuous Improvement certification or equivalent .

• Strong data analysis and KPI management skills.

What is expected of you and others at this level

• Inbound Operations

• Manage all inbound receiving activities, including scheduling, unloading, verification, and system transactions.

• Ensure accurate receipt of materials against purchase orders and shipping documentation.

• Optimize dock operations to meet throughput, labor, and safety targets.

• Coordinate with Procurement, Transportation, and Planning teams to resolve inbound issues.

• Monitor KPIs such as dock-to-stock time, receiving accuracy, and labor efficiency. Quality Control

• Lead quality inspection processes for inbound materials, components, and finished goods.

• Establish, maintain, and enforce quality standards, inspection procedures, and work instructions.

• Identify, document, and disposition non-conforming materials (quarantine, rework, return, scrap).

• Perform root cause analysis on quality issues and implement corrective and preventive actions (CAPA).

• Partner with suppliers and internal teams to drive quality improvements and reduce defects. Leadership & Team Management

• Supervise, train, and develop inbound and quality control team members.

• Set clear performance expectations and conduct regular coaching and performance reviews.

• Ensure compliance with safety policies, OSHA requirements, and company procedures.

• Foster a culture of accountability, teamwork, and continuous improvement. Process Improvement & Compliance

• Lead continuous improvement initiatives to improve quality, productivity, and cost efficiency.

• Ensure compliance with internal SOPs, regulatory requirements, and audit standards.

• Support internal and external audits as required.

• Assist in the development and monitoring of standard work and performance metrics.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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