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Knowledge Manager Jobs in Lancaster, PA (NOW HIRING)

Fetch Home Management

Property Manager

Lancaster, PA · On-site

$55K - $65K/yr

Comprehensive knowledge of property management principles, including tenant relations, property maintenance, and lease administration. * Understanding of real estate industry trends and market ...

Penske

Implementation Manager

Reading, PA · On-site

Intermediate knowledge in Microsoft Office suite Intermediate knowledge in project management programs such as Smartsheet or Microsoft Project Knowledge in process improvement, change management and ...

New

Penske

Implementation Manager

Reading, PA · On-site

... In-depth knowledge of Penske Logistics' business practices and functional expertise within the ... project management programs such as Smartsheet or Microsoft Project • Knowledge in process ...

Talently

Claims Manager

York, PA · On-site

$60K - $80K/yr

Hybrid - York, Pennsylvania, United States Salary: $60,000-$80,000 Skills: claims management, claims knowledge, P&C license, attention to detail About the Staffing and Recruiting Company / The ...

New

Sonic Drive-In

Assistant Manager

Ephrata, PA · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

Soar Restaurants

Assistant Manager

Lancaster, PA · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

Sonic

Assistant Manager

Lancaster, PA · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

Sonic

Assistant Manager

Ephrata, PA · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

Sonic Drive-In

Assistant Manager

Lancaster, PA · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

Soar Restaurants

Assistant Manager

Ephrata, PA · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Lancaster, PA

Knowledge Manager information

See Lancaster, PA salary details

$42.3K

$83.7K

$119.5K

How much do knowledge manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for knowledge manager in Lancaster, PA is $83,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $100,600.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or content management may earn higher salaries, often exceeding $120,000 annually.

What is the career path of a knowledge manager?

A knowledge manager typically starts in roles such as information specialist or librarian, then advances to senior knowledge management positions, team lead, or director. Career progression often involves developing expertise in information systems, data management, and collaboration tools, with certifications like CKM (Certified Knowledge Manager) supporting advancement.

What skills do you need to be a knowledge manager?

Knowledge managers need strong communication, organizational, and analytical skills to effectively organize and share information. They should be proficient with knowledge management tools and technologies, such as content management systems and collaboration platforms, and often require a background in information science, library science, or related fields.
More about Knowledge Manager jobs

What job categories do people searching Knowledge Manager jobs in Lancaster, PA look for?

The top searched job categories for Knowledge Manager jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Knowledge Manager jobs?

Cities near Lancaster, PA with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Lancaster, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,694 per year, or $40.2 per hour.

Manager - Talent and OD (Program Management)

Penske

Reading, PA • On-site

Full-time

Re-posted 9 days ago

Job description


POSITION SUMMARY:
The Manager, Talent and Organization Development is responsible for managing the consulting project portfolio for high-profile and high-impact organization projects across the enterprise.
This role will partner with business leaders to identify key performance drivers and establish a Balanced Scorecard framework for critical business functions. Through systems dynamics modeling, this position maps and models complex operational interdependencies, analyzes trade-offs, and quantifies the cost-value impact of strategic choices. This role will establish project management and standards for organization development initiatives while building consulting resources and tracking mechanisms through platforms such as Smartsheet, SharePoint, and AI tools.
This role reports directly to the Senior Director, Leadership & Organization Development, partnering closely with senior business and function leaders and Human Resources to ensure organizational systems and measurement approaches integrate and align with business objectives.
Qualified candidates will bring 7+ years of progressive experience in both project management and organization development consulting. The ideal candidate holds a Bachelor's degree in Business, Industrial/Organizational Psychology or related field, with advanced proficiency in project management tools and financial and systems dynamics modeling. Master's Degree preferred. Deep expertise in systems thinking, economic analysis, and translating complex data into actionable insights is required.
Penske's corporate offices are located in Reading, PA, 75 miles northwest of Philadelphia and requires regular on-site presence. Candidates that are within a commutable distance are highly preferred.
MAJOR RESPONSIBILITIES:
Enterprise Project Management
  • Provide end-to-end project management for complex, high-visibility organizational initiatives involving multiple functions
  • Establish project management standards for organization development initiatives, including governance structures, communication protocols, and stakeholder engagement frameworks
  • Build and maintain centralized project tracking and resource management systems using Smartsheet, SharePoint, and AI-powered automation to ensure transparency and accountability across all OD initiatives
  • Build and maintain knowledge management hubs and collaboration platforms that serve as the operational foundation for the OD team and key business partners
  • Proactively identify project dependencies and coordinate with adjacent functions (HR, Operational Excellence, IT, Finance, Compensation) to ensure alignment and seamless execution
  • Create executive dashboards and status reporting mechanisms that provide real-time visibility into project health, risks, milestones, and business outcomes

Organization Effectiveness Measurement
  • Define the key drivers of organization effectiveness and relevant measurement indicators across diverse contexts
  • Lead the design and implementation of a Balanced Scorecard framework that measures organizational performance across multiple dimensions for critical business functions
  • Synthesize complex data from multiple sources to identify the highest-leverage opportunities for organizational improvement
  • Develop systems models that illustrate how operations, organizational structure, incentive design, work design, and role clarity interact to drive business outcomes
  • Develop economic models that calculate the total operating costs and value contribution of different organizational structures, role and team designs, and business scenarios
  • Design the standardized organizational diagnostic frameworks that can be consistently applied across the enterprise
  • Guide T&OD partners on how to interpret diagnostic results and translate insights into actionable organizational interventions
  • Build measurement approaches that track the effectiveness of organizational changes over time and demonstrate ROI

Organization Development Consultation
  • Serve as a trusted advisor and strategic consultant to T&OD partners, equipping them with standardized tools, templates, and frameworks that support key OD projects
  • Build repeatable methodologies and diagnostic approaches for common OD challenges-span of control analysis, organizational diagnosis, change readiness assessment, role clarity workshops
  • Train OD practitioners and business leaders on how to use analytical tools, interpret diagnostic outputs, and apply frameworks to real-world organizational decisions
  • Facilitate the adoption and consistent application of diagnostic frameworks across the organization, ensuring quality and comparability of assessments
  • Lead cross-functional workshops and working sessions that bring stakeholders together to solve complex organizational problems using structured problem-solving approaches
  • Stay current on leading practices in organizational design, development, and project management, bringing innovation and continuous improvement to the function

Qualifications
QUALIFICATIONS:
  • Bachelor's Degree in Organization Development, Business Administration, Industrial-Organizational Psychology, or a related field preferred or equivalent work experience; Master's degree preferred
  • 7+ years of progressive professional experience with demonstrated expertise in both:
    • Project management leading complex cross-functional initiatives
    • Organization Development, with demonstrated knowledge of OD methods and practices and expertise in organization and work design
  • Project Management Professional (PMP), Certified ScrumMaster (CSM), or equivalent Certification required
  • Certification in Organization Design and/or Development preferred.
  • Familiarity with Lean Six Sigma, TQM, process improvement, or other operational excellence methodologies
  • Experience managing Organization Development projects, from diagnosis and planning to implementation and evaluation.
  • Experience designing and implementing Balanced Scorecard or similar performance measurement systems
  • Advanced proficiency in the use of Microsoft Suite of products, Smartsheet, Sharepoint, AI tools, and Project management software
  • Demonstrated performance in working both independently as well as collaboratively in the delivery of high-stakes, high-profile projects.
  • Creates clarity in ambiguity, finds creative ways to make incremental progress in complex scenarios
  • Effectively navigates organizational dynamics and builds respectful relationships at all levels
  • Thrives in a fast-paced, deadline-sensitive environment.
  • Demonstrates strong executive presence
  • Strong verbal and written communication skills.
  • Strong curiosity: A love of learning and a burning desire to make a difference to Penske, its associates, customers, and society.
  • Candidate must consistently demonstrate successful performance against Penske's leadership Behaviors at the level of leadership for which they seek candidacy
  • Deep personal humility and strong professional will
  • Safeguards integrity and confidentiality of organizational and associate data and information to the highest standards
  • Respects and ensures intellectual property rights and privileges are consistently safeguarded
  • Regular, predictable, full attendance is an essential function of the job
  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

In Talent Development, we:
  • Grow leaders at all levels of the organization
  • Honor the wholeness of the human experience
  • Explore multiple perspectives with inclusion and humility
  • Stay connected to meaning and purpose
  • Develop ourselves
  • Stay curious and humble
  • Stay in condition to make a difference everyday

PHYSICAL REQUIREMENTS:
• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer
About Us
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

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