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Knowledge Manager Jobs in Fishers, IN (NOW HIRING)

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See Fishers, IN salary details

$40.7K

$80.6K

$115.1K

How much do knowledge manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for knowledge manager in Fishers, IN is $80,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $96,900.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs

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What cities near Fishers, IN are hiring for Knowledge Manager jobs?

Cities near Fishers, IN with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $80,608 per year, or $38.8 per hour.

Eligibility Specialist - Case Manager

Knowledge Services

Shelbyville, IN

$18/hr

Full-time

PTO

Re-posted 27 days ago

Job description

THIS POSITION IS LOCATED IN SHELBYVILLE, INDIANA

Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance.  The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance.

Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


  • Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients
  • Verify all information is gathered accurately and meets state policies
  • Obtain release forms and medical records as needed
  • Verify income, assets, and other financial / legal documents
  • Review regulations and program requirements with clients
  • Utilize automated program to determine eligibility of state assistance programs
  • Data entry into state database
  • Respond to all inquiries in a timely manner via phone or email

  • Highly organized and analytical team player
  • Previous Case Manager experience is a plus
  • Strong written and verbal skills
  • Solid computer skills, Microsoft Office proficiency
  • Basic math skills
  • Case management skills
  • Independent worker who is a self-starter that is reliable and dependable
  • Strong customer service background with a professional demeanor
  • Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required
  • 2 years’ experience in a social service environment, state or local government is desired pertaining to employment / training programs
  • Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply

The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $18.00/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.

If you are looking for a position that could be the start of your career, apply now for immediate consideration.

Physical Requirements:

  • Job frequently requires sitting, handling objects with hands.
  • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
  • Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

#INDDFR

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