Knowledge Manager Jobs in Fargo, ND (NOW HIRING)

Responsible for the ongoing development and support of Clean Energy & Infrastructure (CE&I) reporting platforms and business critical systems. Contribute technical expertise, troubleshooting and analytical skills, as well as effective communication abilities to ensure the smooth operation and optimization of enterprise systems. This position is well-versed in systems engineering principles and has a strong understanding of enterprise systems, including architecture, deployment, and integration. Troubleshooting abilities are crucial to identify and resolve issues promptly, minimizing system downtime and ensure uninterrupted business operations.

Location: This postion is remote

Company Overview

MasTec’s Clean Energy & Infrastructure (CE&I) segment generates more than $4.5 billion in annual revenue, providing construction services across three operating groups: Renewables, Industrial & Infrastructure and General Building. Our Renewables expertise includes solar, wind, energy storage, aftermarket services, substations and switchyards. Our Industrial expertise includes manufacturing, mining and mineral processing, power plants, conventional power generation, alternative fuel generation and other innovative solutions. In Infrastructure, we specialize in electrical, environmental, highways, roads and bridges, aggregate mining, ports and terminals, rail, pump and lift stations, water transmission and pipelines, water and wastewater treatment plants, and stormwater. Our General Building expertise includes airports, seaport terminals, sports and entertainment, pre-engineered metal buildings, and data centers.

MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Sustainability and safety are foundational to our culture and influence everything we do. 

Our company is experiencing rapid growth and provides numerous opportunities for qualified, talented, and motivated professionals. As a member of the MasTec team, you will engage in exciting new projects and benefit from a culture that prioritizes professional development and support for skill enhancement. We foster a creative and innovative environment that is, above all, supportive. Our goal is to cultivate a respectful workplace where all employees feel valued, included, and empowered to become innovative leaders in our industry.

The Clean Energy & Infrastructure Group comprises the following market sectors and operating companies: Renewables:  IEA Constructors, Wanzek Construction, White Construction; Industrial: Casey Industrial, Phoenix Industrial, MasTec Industrial; Infrastructure: American Civil Constructors West Coast, Cash Construction, FNF Construction, MasTec Civil, McKee Utility Contractors, Precision Aggregate Products, Ragnar Benson Construction, Saiia, William Charles Construction, William Charles Electric; General Building: Lemartec, NV2A.

• Assist in the development and support of systems by collaborating with Senior Engineers and other team members. Systems include Construction Industry Software, Microsoft SQL Server Platform, Power BI, Power Platform, SharePoint, and Robotics Process Automation (RPA)
• Monitor system performance, availability, and security, and proactively identify and resolve issues to ensure optimal system operation
• Assist in managing incidents, service requests and changes related to systems and applications
• Handle service requests efficiently and ensure timely implementation of approved changes
• Maintain accurate and up-to-date documentation of system configurations, troubleshooting procedures and knowledge articles
• Contribute to knowledge management initiatives by sharing knowledge, best practices and lessons learned
• Contribute to quality assurance efforts by participating in testing activities, including system integration testing, regression testing and performance testing
• Collaborate effectively with team members, project managers, stakeholders, and other IT teams to ensure smooth operations, project delivery and customer satisfaction

Education and Work Experience Requirements:

• Bachelor's degree in Computer Science or Computer/Management Information Systems
• 2 years related experience and/or training or equivalent combination of education and experience

Knowledge, Skills and Abilities Required:

• Ability to maintain and support all enterprise systems, ensuring their stability and availability
• Strong problem-solving and analytical skills to diagnose and resolve technical issues efficiently
• Proficient in working with SharePoint, including administration, configuration and development
• Working knowledge with Power Platform tools (Power Apps, Power Automate, Power BI) for building business solutions and generating meaningful insights
• Knowledge of RPA concepts and the ability to develop and implement automated workflows
• Proficient in scripting languages such as PowerShell and Python to automate tasks and streamline processes
• Knowledge of SQL server administration and ability to write complex queries using T-SQL for database management
• Knowledge of reporting technologies such as Crystal Reports and SSRS for creating and delivering business reports
• Working knowledge with project management methodologies like waterfall and agile, enabling effective collaboration and project delivery
• Excellent written and oral communication skills to convey technical concepts, collaborate with team members and provide clear updates to stakeholders

Working Environment:

• When visiting jobsites the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions
• This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises
• Willingness and ability to travel as required for project implementation, training, or client support

What's in it for You

Financial Wellbeing

• Compensation $76,000-$85,000 / year, commensurate with experience
• 401(k) with company match & Employee Stock Purchase Plan (ESPP)
• Flexible spending account (Healthcare & Dependent care)

Health & Wellness

• Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children

• Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount

• Discounted National Gym Membership Network

Family & Lifestyle

• Paid Time Off, Paid Holidays, Bereavement Leave

• Military Leave, including Benefits Continuation

• Employee Assistance Program

Planning for the Unexpected

• Short and long-term disability, life insurance, and accidental death & dismemberment

• Voluntary life insurance, accident, critical illness, hospital indemnity coverage

• Emergency Travel Assistance Program

• Group legal plan

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.

MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

#LI-Remote

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Education and Work Experience Requirements:

• Bachelor's degree in Computer Science or Computer/Management Information Systems
• 2 years related experience and/or training or equivalent combination of education and experience

Knowledge, Skills and Abilities Required:

• Ability to maintain and support all enterprise systems, ensuring their stability and availability
• Strong problem-solving and analytical skills to diagnose and resolve technical issues efficiently
• Proficient in working with SharePoint, including administration, configuration and development
• Working knowledge with Power Platform tools (Power Apps, Power Automate, Power BI) for building business solutions and generating meaningful insights
• Knowledge of RPA concepts and the ability to develop and implement automated workflows
• Proficient in scripting languages such as PowerShell and Python to automate tasks and streamline processes
• Knowledge of SQL server administration and ability to write complex queries using T-SQL for database management
• Knowledge of reporting technologies such as Crystal Reports and SSRS for creating and delivering business reports
• Working knowledge with project management methodologies like waterfall and agile, enabling effective collaboration and project delivery
• Excellent written and oral communication skills to convey technical concepts, collaborate with team members and provide clear updates to stakeholders

Working Environment:

• When visiting jobsites the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions
• This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises
• Willingness and ability to travel as required for project implementation, training, or client support

What's in it for You

Financial Wellbeing

• Compensation $76,000-$85,000 / year, commensurate with experience
• 401(k) with company match & Employee Stock Purchase Plan (ESPP)
• Flexible spending account (Healthcare & Dependent care)

Health & Wellness

• Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children

• Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount

• Discounted National Gym Membership Network

Family & Lifestyle

• Paid Time Off, Paid Holidays, Bereavement Leave

• Military Leave, including Benefits Continuation

• Employee Assistance Program

Planning for the Unexpected

• Short and long-term disability, life insurance, and accidental death & dismemberment

• Voluntary life insurance, accident, critical illness, hospital indemnity coverage

• Emergency Travel Assistance Program

• Group legal plan

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.

MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership wi...