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Knowledge Manager Jobs in Avon, CT (NOW HIRING)

Ensure All Teams Members Have the Tools and Knowledge Necessary for Success * Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community * Develop ...

IT Service Desk and Support Manager

Cobalt, CT · Hybrid

  • Medical

  • Life

  • Retirement

  • PTO

You will work to enhance service portal capabilities, knowledge management, self-service adoption and support technologies such as virtual agents and chatbots. By analysing trends and user feedback ...

IT Operations Manager

Enfield, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reduce ticket volume through automation, knowledge management, and root cause elimination IT Service Management (ITSM) & Vendor Performance * Own ITSM processes: incident, problem, change request ...

IT Operations Manager

Enfield, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reduce ticket volume through automation, knowledge management, and root cause elimination IT Service Management (ITSM) & Vendor Performance * Own ITSM processes: incident, problem, change request ...

IT Manager

Glastonbury, CT

$95K - $116K/yr

Knowledge Management * Build and maintain comprehensive IT documentation, SOPs, and system guides so that institutional knowledge lives with the organization -- not with any one individual * Ensure ...

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Construction Project Manager (up to 150K / yr)

Springfield, MA · On-site

$75K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical Knowledge: * Manage and prepare pre-construction documents, including preparing cost estimates, scopes of work, schedules, and submittals. * Negotiate subcontract agreements and oversee RFI ...

Job Details

Springfield, MA

$53K - $74K/yr

... and Knowledge Necessary for Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer ...

Showing results 21-40

Knowledge Manager information

See Avon, CT salary details

$42.8K

$84.7K

$121K

How much do knowledge manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for knowledge manager in Avon, CT is $84,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $101,800.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

What cities near Avon, CT are hiring for Knowledge Manager jobs?

Cities near Avon, CT with the most Knowledge Manager job openings:

Infographic showing various Knowledge Manager job openings in Avon, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $84,736 per year, or $40.7 per hour.

Consultant, Business Delivery - Business Insurance Operations Knowledge Management

Travelers Companies (Import)

Hartford, CT • On-site

$77K - $128K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 22 days ago


Travelers Insurance rating

8.9

Company rating: 8.9 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

47th of 309 rated insurance


Job description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$77,600.00 - $128,000.00

Target Openings

2

What Is the Opportunity?

BI Operations Operational Effectiveness is looking for a talented Business Delivery Consultant to join our Knowledge Management team. This is a unique opportunity to make an immediate impact by preserving and evolving critical institutional knowledge across Business Insurance Operations while helping shape the future of KM through AI-assisted content workflows.

What Will You Do?

  • Contribute to the maturation of the KM discipline by advancing content governance practices and information architecture standards to drive measurable improvements to search and retrieval.
  • Apply AI prompting skills and AI-assisted content workflows to improve knowledge creation and delivery across the team.
  • Support team capacity and operational continuity as the KM function evolves its delivery model to meet current and future business demands.
  • Own and steward the knowledge base across BI OPS, ensuring content is accurate, organized, and current.
  • Develop and maintain strong relationships with line-of-business stakeholders to ensure contextual accuracy of the knowledge base.
  • Translate business visions into actionable strategies and capabilities.
  • Collaborate in discussions to define solution value.
  • Understand organizational needs and requirements to inform solutions.
  • Help define customer-facing and analytic capabilities aligned with strategic goals.
  • Refine business needs, solutions, and process flows with business leaders.
  • Partner with business leaders to ensure successful project delivery.
  • Support strategy roadmap development, including timeframes, deliverables, and dependencies.
  • Assist in risk management and issue escalation.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • 3+ years of related experience.
  • Experience within the Property and Casualty industry.
  • Content Strategy & Governance: Ability to structure, govern, and maintain a high-quality knowledge base supporting an assigned line of business
  • AI Operations Fluency: Proficiency in AI prompting and experience with AI-assisted content tools and emerging KM technologies
  • Information Architecture: Ability to apply information architecture principles to improve knowledge base organization and usability
  • Strong Written Communication: Disciplined approach to documentation, content quality, and knowledge base stewardship
  • Exposure to strategy development, project management, or software delivery.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple priorities and deadlines.

What is a Must Have?

  • 2+ years of related experience.

What Is in It for You?

  • Health Insurance:Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.


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About Travelers

Sourced by ZipRecruiter

We are an insurance company that cares. Travelers takes on the risk and provides the coverage you need to protect the things that are important to you — your home, your car, your valuables and your business — so you don’t have to worry. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers. Our expertise and focus on innovation have made us a leader in personal, business and specialty insurance and the only property casualty company in the Dow Jones Industrial Average. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1853