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Knowledge Manager Jobs in Amherst, MA (NOW HIRING)

Against All Odds

Retail Assistant Manager

Holyoke, MA

$16.25 - $22/hr

Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects ... Strong knowledge of company history, corporate structure, and target market * Knowledge of the ...

TD Bank Group

Store Manager I - Amherst

Amherst, MA · On-site

$72K - $108K/yr

Requires knowledge of the business, banking and bank operations * Requires process management knowledge and knowledge of the risk profile for team processes supported, strong knowledge in identifying ...

Playa Bowls

General Manager

Amherst, MA · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Manager carries out supervisory responsibilities in accordance with Company policies and ... Customer Service - Knowledge of principles and processes for providing customer service. This ...

Td

Store Manager I - Amherst

Amherst, MA

$72K - $108K/yr

Requires knowledge of the business, banking and bank operations * Requires process management knowledge and knowledge of the risk profile for team processes supported, strong knowledge in identifying ...

CBIZ, Inc.

Tax Manager

Greenfield, MA · On-site

$102K - $134K/yr

Demonstrates thorough technical knowledge of accounting standards and reporting standards in researching, completing, and reviewing technical areas. * Identifies tax risk management issues and ...

CBIZ

Tax Manager

Greenfield, MA · Hybrid

$102K - $134K/yr

With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and ... Ability to manage all aspects of client engagements * Demonstrated ability to communicate verbally ...

pca

Sales Manager

Northampton, MA · On-site

Knowledge and experience in market analysis, cost estimating system, pricing, negotiation, and ... Flow Management (CFM). Must be able to travel as necessary and possess a valid U.S. driver ...

Myers and Stauffer

Tax Manager

Greenfield, MA · Hybrid

$102K - $134K/yr

With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and ... Ability to manage all aspects of client engagements * Demonstrated ability to communicate verbally ...

COCC

Branch Manager

Wilbraham, MA

$75K - $85K/yr

Manage branch staffing, scheduling, workflow, and employee performance. * Serve as a loan ... Comprehensive knowledge of banking/credit union products and services. * Understanding of branch ...

TD Bank Group

Store Manager II - Ludlow

Ludlow, MA · On-site

$91K - $136K/yr

Requires deep expert knowledge of the business, banking and bank operations * Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes ...

New

Td

Store Manager II - Ludlow

Ludlow, MA

$91K - $136K/yr

Requires deep expert knowledge of the business, banking and bank operations * Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes ...

New

LCR EPC LLC

Fleet Manager

Enfield, CT · On-site

Knowledge of OSHA, DOT, equipment inspection, and safety requirements. * Experience with fleet management software, rental systems, telematics, GPS tracking, and Microsoft Office. * Valid driver ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Amherst, MA

Knowledge Manager information

See Amherst, MA salary details

$42.8K

$84.8K

$121.1K

How much do knowledge manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for knowledge manager in Amherst, MA is $84,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $101,900.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.
More about Knowledge Manager jobs

What cities near Amherst, MA are hiring for Knowledge Manager jobs?

Cities near Amherst, MA with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Amherst, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,815 per year, or $40.8 per hour.

Retail Assistant Manager

Against All Odds

Holyoke, MA

$16.25 - $22/hr

Full-time

Re-posted 8 days ago

Job description

Job Title: Assistant Store Manager

Department: Retail

Reports To: Store Manager


POSITION SUMMARY

Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer service, operations, human resources, training, visual merchandising, loss prevention


PRIMARY DUTIES AND RESPONSIBILITIES

Customer Service

  • Ensures each customer receives the highest level of customer service

Human Resources

  • Notifies the Store Manager of hiring needs/floor coverage shortage
  • Assist Store Manager in finding new employees
  • Understands and communicates Company discount policy
  • Assists Store Manager in controlling payroll budget
  • Schedules staff efficiently
  • Assists Store Manager with staff scheduling
  • Understands progressive discipline procedures
  • Follows corrective action process fairly and follows company policies and procedures and documents corrective action issues in appropriate form
  • Stays constantly aware of loss prevention
  • Shares ideas received from staff and customers with the Store Manager
  • Understands the details of upcoming promotions
  • Makes deposits correctly and ensures paperwork is accurate
  • Know correct opening and closing procedures
  • Knows correct procedure for reconciling cash drawer with register tape
  • Follows correct procedures for issuing refunds
  • Documents petty cash, safe money
  • Ensures accuracy regarding merchandise that is received and shipped
  • Conducts regular spot checks on store inventory
  • Ensures that displays are clean and current
  • Ensures selling floor is maintained, organized, and set to company guidelines
  • Manage the daily activity of the sales floor, backroom, and cash register area according to company policy

KNOWLEDGE AND SKILLS

  • Strong managerial skills
  • Strong selling and communication skills
  • Excellent product knowledge
  • Strong knowledge of company history, corporate structure, and target market
  • Knowledge of the competition and their prices
  • Strong knowledge of POS systems

ESSENTIAL PHYSICAL REQUIREMENTS

  • Ability to work varied days/hours
  • Ability to climb ladders
  • Ability to occasionally push, pull and lift more than 25 lbs.


EDUCATION AND WORK EXPERIENCE


  • High school or equivalent
  • One or more years of Store management experience in a retail environment


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