Knowledge Exchange Manager Jobs (NOW HIRING)

Job#: 3048496
Job Description:
Exchange Migration Engineer
Pay Range: $70-75/hr.
Location: Fort Mill, South Carolina
6 mo. Contract position
Role Overview
The Exchange Migration Engineer will participate in the planning, design, and management of email and data migration during large acquisitions. This position provides support for the migration of email to Exchange Online and assists with data migrations from external sources to Box. This role requires knowledge of Exchange Online, Internet Email systems, and DNS.
Key Responsibilities

• Assist with the migration of mailboxes from multiple external sources to one or more managed Exchange Online tenants.
• Assist in the planning and execution of the migration process, ensuring minimal disruption to users and business operations.
• Collaborate with senior engineers, internal teams, and external partners to assess current mailbox configurations and requirements for migration.
• Provide escalation support to end-users during the migration process, addressing any issues or concerns promptly.
• Document migration procedures, configurations, and troubleshooting steps for future reference.
• Assist the Data Migration team as necessary to migrate data from external sources to a centralized, managed Box instance.

Required Technical Skills:

• Experience performing migrations for Microsoft Exchange or Exchange Online, with an understanding of DKIM, SPF, and DMARC.
• Experience with PowerShell scripting.
• Experience using BitTitan MigrationWiz, Sharegate or Quest for mailbox migration to Exchange Online.
• Experience configuring and troubleshooting end-user clients (Outlook and MS Teams) on multiple platforms (Windows, MacOS, iOS & Android).
• Hands-on software and hardware troubleshooting experience.
• Ability to explain technical procedures in business terms for non-technical stakeholders.
• Excellent written, oral, and presentation skills.

Preferred Qualifications

• Current industry certifications are encouraged, with a focus on Exchange Online, Entra ID and Security, and Box.
• Experience with Jira, Miro, and Confluence.
• Experience with Box migration tools.
• Ability to solve complex technical problems through sound and methodical troubleshooting.

Education: A bachelor's degree in computer science or information systems, or equivalent IT work experience of 3+ years is required.
Experience: A minimum of 3 years of experience with Microsoft Exchange Online, including migrations, is required.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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