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Knowledge Base Coordinator Jobs in Appleton, WI (NOW HIRING)

Lund Boats

Principal Calibration Engineer

Oshkosh, WI · On-site

$103K - $144K/yr

Construct and execute comprehensive engine test/development plans involving coordination of cross ... The actual base pay offered will vary based on multiple factors including job-related knowledge ...

Brunswick

Principal Calibration Engineer

Oshkosh, WI · On-site

$103K - $144K/yr

Construct and execute comprehensive engine test/development plans involving coordination of cross ... The actual base pay offered will vary based on multiple factors including job-related knowledge ...

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All JobsKnowledge Base JobsKnowledge Base Coordinator JobsKnowledge Base Coordinator Jobs in Appleton, WI

Knowledge Base Coordinator information

See Appleton, WI salary details

$26.3K

$56.5K

$99K

How much do knowledge base coordinator jobs pay per year?

As of Sep 15, 2026, the average yearly pay for knowledge base coordinator in Appleton, WI is $56,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $67,800.00 per year, depending on experience, location, and employer.

What does a Knowledge Base Coordinator do?

A Knowledge Base Coordinator is responsible for creating, organizing, and maintaining a company's knowledge resources, such as help articles, FAQs, and documentation. They ensure information is accurate, up-to-date, and easily accessible for both internal teams and customers. Their role often involves working with subject matter experts, gathering feedback, and using content management systems to deliver clear and helpful content. The ultimate goal is to improve customer support efficiency and empower users to find answers independently.

What are the key skills and qualifications needed to thrive as a Knowledge Base Coordinator?

To thrive as a Knowledge Base Coordinator, you need expertise in information management, content creation, and a strong understanding of knowledge management principles, typically supported by a bachelor's degree in communications, library science, or a related field. Familiarity with knowledge base platforms (such as Zendesk, Confluence, or Salesforce Knowledge), content management systems, and basic HTML is often required. Excellent organizational skills, attention to detail, and strong written communication help someone excel in this role. These skills are crucial for ensuring knowledge resources are accurate, accessible, and consistently maintained to support both internal teams and customers.

How does a Knowledge Base Coordinator typically collaborate with different departments to keep information up to date?

A Knowledge Base Coordinator works closely with subject matter experts across various departments, such as product, support, and training teams, to gather the latest information and updates. Regular meetings and feedback loops are established to ensure accuracy and relevance of published content. Coordinators often act as liaisons, facilitating communication and organizing review cycles to maintain a high-quality, consistent knowledge base. This collaborative approach helps prevent outdated information and ensures users have access to the most current resources.

What is the difference between Knowledge Base Coordinator vs Technical Writer?

AspectKnowledge Base CoordinatorTechnical Writer
Primary RoleManages and maintains knowledge base content, ensuring accuracy and accessibilityCreates, edits, and formats technical documentation and manuals
Required SkillsContent management, editing, communication skillsWriting, editing, technical knowledge
Work EnvironmentCustomer support, IT, or product teamsEngineering, product development, or technical departments
Common UsageUsed in customer support and knowledge managementUsed in product documentation and technical communication

While both roles involve technical content, the Knowledge Base Coordinator focuses on managing and updating existing knowledge resources, whereas the Technical Writer primarily creates new technical documents. The coordinator ensures information is accurate and accessible, often working closely with support teams, while the writer develops detailed manuals and guides for users or internal teams.

Infographic showing various Knowledge Base Coordinator job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,464 per year, or $27.1 per hour.

Water Restoration Project Manager

Oshkosh, WI • On-site

911 Restoration of Appleton-Oshkosh
See more jobs at 911 Restoration of Appleton-Oshkoshexternal

$60K - $85K/yr

Other

Retirement, PTO

Re-posted 13 days ago

Job description

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Donation matching
  • Opportunity for advancement
  • Paid time off
  • Training & development
Project Manager - Water, Fire & Mold Restoration

911 Restoration of Appleton - Oshkosh, WI

Location: 501 Iowa Street, Oshkosh, WI 54902

Full-Time | Competitive Base + Performance Incentives

Position Overview

911 Restoration of Appleton - Oshkosh is seeking a motivated and detail-oriented Project Manager with 1-3 years of restoration or related construction trade experience. This role is responsible for managing residential and commercial water, fire, and mold mitigation projects from initial loss through completion.

The ideal candidate understands restoration workflows, insurance coordination, documentation compliance, and customer communication, and is ready to grow into a leadership role within a fast-paced emergency services environment.

Compensation Structure

Base Salary (Based on Experience):

  • $60,000 - $85,000 annually
  • Higher compensation considered for strong technical certifications and demonstrated leadership

Tier 1 - Foundational Certifications

  • WRT (Water Restoration Technician): +$1,500 - $3,000
  • ASD (Applied Structural Drying): +$1,500 - $3,000
  • OCT (Odor Control Technician): +$1,000 - $2,500

Tier 2 - Intermediate Certifications

  • MRS (Mold Remediation Specialist): +$3,000 - $5,000
  • FSRT (Fire & Smoke Restoration Technician): +$2,500 - $4,000
  • AMRT (Advanced Microbial Remediation Technician): +$3,000 - $5,000

Tier 3 - Advanced / Leadership Certifications

  • OSHA 30 or HAZWOPER: +$1,000 - $2,000
  • RRRP (Lead Renovator): +$1,500 - $3,000
  • Project Management credential (IICRC PM or equivalent): +$3,000 - $6,000

Potential Total Compensation Range:

$75,000 - $105,000+ depending on certifications and performance

Performance Incentives
  • 3-5% gross profit bonus on completed projects
  • Quarterly performance bonuses tied to:
    • Job profitability
    • Timely project completion
    • Customer satisfaction ratings
  • Safety incentive for zero incidents
Key Responsibilities
  • Manage mitigation and remediation projects from intake to final documentation
  • Conduct site inspections, moisture mapping, and scope development
  • Coordinate technicians, subcontractors, and vendors
  • Communicate with property owners, insurance adjusters, and third-party administrators
  • Ensure compliance with IICRC standards and OSHA regulations
  • Maintain accurate documentation in JobSight and Encircle
  • Monitor budgets, timelines, and project profitability
  • Provide leadership and mentorship to field technicians
Qualifications

Required:

  • 1-3 years experience in restoration, mitigation, or construction project supervision
  • Working knowledge of water, fire, and mold remediation processes with IICRC Cert.
  • Valid driver's license with clean driving record
  • Strong organizational and communication skills
  • Ability to work in emergency response situations (after-hours rotation)

Preferred:

  • Active IICRC certifications
  • Experience working with insurance claims
  • Experience using CRM/project management systems
  • OSHA 10 or 30 certification
What We Offer
  • Competitive salary aligned with Fox Valley market rates
  • Certification reimbursement and continuing education support
  • Company vehicle or mileage reimbursement
  • PTO and paid holidays
  • Growth path toward Senior PM or Operations Manager
About 911 Restoration

911 Restoration is a nationally recognized property restoration brand focused on delivering a "Fresh Start" to customers following water, fire, mold, and disaster damage. Our Appleton - Oshkosh location is locally owned and operated, serving residential and commercial clients throughout the Fox Valley.

We are seeking individuals who value professionalism, accountability, and customer care.

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