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Knowledge Base Content Specialist Jobs in Decatur, GA

Senior AI Engineer

Atlanta, GA

$100K - $138K/yr

Author runbooks, reference architectures, and knowledge base content; lead client knowledge transfer and enablement sessions. * Participate in on-call rotation and incident response for production AI ...

Pendo Content Developer

Atlanta, GA · On-site

$70K - $94K/yr

Working knowledge of JavaScript * Experience with Jira or CMS tools You may have other skills or ... base salary in the United States for this position ranges from $70,000 - $94,000 USD . To determine ...

Pendo Content Developer

Atlanta, GA · On-site

$70K - $94K/yr

Working knowledge of JavaScript * Experience with Jira or CMS tools You may have other skills or ... base salary in the United States for this position ranges from $70,000 - $94,000 USD . To determine ...

Technical Support Specialist Full-Time On-Call Rotation For 20 years, Glytec has built an insulin ... guides, knowledge base articles, installation instructions, and functional specifications

Enterprise AI Tools Specialist

Atlanta, GA · On-site +1

$103K - $129K/yr

Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the ... content across varying technical skill levels. * Develop and maintain a unified knowledge base of ...

... Support Specialist to continue delivering a best-in-class support experience for our amazing ... Collaborate with the Head of Support on process improvements, knowledge base development, and ...

Showing results 41-60

Knowledge Base Content Specialist information

See Decatur, GA salary details

$12

$30

$54

How much do knowledge base content specialist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for knowledge base content specialist in Decatur, GA is $30.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $34.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by knowledge base content specialists when maintaining and updating documentation?

One common challenge for Knowledge Base Content Specialists is ensuring that documentation remains current as products, services, or processes evolve. This often requires close collaboration with subject matter experts, product managers, and support teams to gather accurate, up-to-date information. Additionally, balancing clarity and technical accuracy can be difficult, especially when catering to audiences with varying levels of expertise. Regularly auditing existing content and prioritizing updates based on user feedback and analytics are essential practices to overcome these challenges.

What does a knowledge base content specialist do?

A Knowledge Base Content Specialist is responsible for creating, organizing, and maintaining the content in a company's knowledge base or help center. They ensure that information is accurate, easy to understand, and accessible to users, often working closely with subject matter experts and support teams. Their goal is to improve customer self-service and reduce support inquiries by providing clear and helpful documentation, FAQs, troubleshooting guides, and other resources.

What are the key skills and qualifications needed to thrive as a knowledge base content specialist?

To thrive as a Knowledge Base Content Specialist, you need strong writing, editing, and information-organization skills, often supported by a background in communications, technical writing, or a related field. Familiarity with content management systems (CMS), help desk software, and documentation tools such as Confluence or Zendesk is typically required. Attention to detail, collaboration, and the ability to simplify complex topics for diverse audiences are standout soft skills in this role. These skills ensure the creation and maintenance of clear, accurate, and accessible content that empowers users and supports organizational knowledge sharing.
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School Effectiveness Specialist

Georgia

Atlanta, GA

$83K/yr

Full-time

Re-posted 3 days ago


Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

School Effectiveness Specialist

Job Requisition ID:

JR0000000577

Number of Openings:

1

Shift:

Not Applicable (United States of America)

Compensation Details:

$83,000.00

Job Description:

Job Summary

The Georgia Department of Education (GaDOE) - Office of School Improvement is recruiting for two School Effectiveness Specialist in the Northern Region. Under the direction of the Program Manager, the School Effectiveness Specialist provides specific coaching support for principals, assistant principals, leadership teams, instructional coaches, department chairs, and teachers to develop capacity in improving leadership and instruction. This position will be responsible for assisting a portfolio of schools in developing, implementing, and monitoring a comprehensive plan to improve instruction for all students.

Duties include but are not limitedto:

  • Assisting schools and systems in the implementation of the Georgia Standards of Excellence and the adopted state content standards;
  • Assisting in planning school/system improvement based on the use of qualitative and quantitative data;
  • Planning and providing professional learning based on school and system needs and priorities;
  • Building the capacity of school personnel to develop professional learning communities focused on school improvement;
  • Conducting coaching sessions with each school in person and online through an electronic platform; and
  • Monitoring the progress of each assigned school through an electronic platform Regional travel and some statewide travel are required.

Preference will be given to applicants who, in addition to meeting the minimum qualifications, have experience in thefollowing:

  • Experience working as a Principal or District Office Leader;
  • Masters degree in education, education administration, or a related field; and evidence of at least five (5) years of increasing leadership roles in a K-12 setting; experience as a successful classroom teacher;
  • Located within 50 miles of one of the locations; (Metro Atlanta, Macon, and Augusta.)
  • GaPSC professional educator certificate in educational leadership at level L-5, L-6, or L-7;
  • Education Specialist degree or higher;
  • Experience successfully coaching both new and experienced teachers;
  • Experience at the district or state or RESA level in school improvement;
  • Experience working with district and/or school level professional staff with a focus on instruction (Math and/or Literacy/ ELA) and/or leadership;
  • Strong knowledge base of best practices in leadership and standards-based instruction;
  • Demonstrated success in team building;
  • Experience in data analysis and the organization and implementation of major school initiatives;
  • Experience working with adult learners;
  • Strong work ethic, self-directed, and self-motivated; and
  • Knowledge of state and federal guidelines, including Every Student Succeeds Act (ESSA)

Consideration/interviews will begin as soon as a list of applicants is established. Applications/resumes will be evaluated and only those meeting the qualifications may be forwarded to the hiring manager to be considered. Candidates chosen for interviews will be contacted directly. No notification will be sent to applicants except those who are selected for interviews. Due to the large volume of applications received, we cannot provide application status information.

It is the policy of the Georgia Department of Education not to discriminate on the basis of race, color, sex, national origin, disability, or age in its employment practices. The Georgia Department of Education (GaDOE) and each associated State School is a registered participant in the federal work authorization program commonly known as E-Verify. The GaDOE utilizes the program to verify employment eligibility of individuals hired on or after July 1, 2007.

Minimum Qualifications:

Master's degree in education or a related field from an accredited college or university AND Five years of related experience OR Bachelor's degree in education or a related field from an accredited college or university AND Seven years of related experience.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.