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Knowledge Base Content Specialist Jobs in Decatur, GA

Inhabit

SEO & Copywriting Specialist

Atlanta, GA · On-site

Familiarity with content management systems (e.g., WordPress) * Basic knowledge of analytics tools (e.g., Google Analytics) to assess content performance is preferred Type * Full-Time, Salary Exempt ...

INHABIT IQ

SEO & Copywriting Specialist

Atlanta, GA · On-site +1

Basic knowledge of analytics tools (e.g., Google Analytics) to assess content performance is preferred Type * Full-Time, Salary Exempt (not overtime eligible) Location * Alpharetta, GA or Plano, TX ...

Varonis

Technical Account Manager

Atlanta, GA · Remote

Create knowledge base content to capture new learning for customer and internal reuse. Requirements * Bachelor's Degree or equivalent experience * 4+ Years working in a customer facing role at a ...

varonis

Technical Account Manager

Atlanta, GA · On-site

Create knowledge base content to capture new learning for customer and internal reuse. Requirements * Bachelor's Degree or equivalent experience * 4+ Years working in a customer facing role at a ...

ACI Worldwide

Sr Cloud Engineer

Norcross, GA · On-site

$52.25 - $69.75/hr

Create comprehensive technical documentation and knowledge base content. * Provide guidance to the application/development teams wherever applicable to promote self-diagnosis and self-reliance.

ACI Worldwide

Sr Cloud Engineer

Norcross, GA · On-site +1

$52.25 - $69.75/hr

Create comprehensive technical documentation and knowledge base content. * Provide guidance to the application/development teams wherever applicable to promote self-diagnosis and self-reliance.

Kiongroup

Controls Engineer Technical Support

Atlanta, GA · On-site

$65K - $140K/yr

Participate in training sessions and contribute to onboarding new team members. Assist in developing troubleshooting guides and knowledge base content. Work as PM to project / R&D teams responsible ...

Warnerbros

Senior Analyst, Content Analytics

Atlanta, GA · On-site

$84K - $112K/yr

Contribute to a shared knowledge base of insights, best practices, and performance learnings that ... Experience with content performance analysis, audience segmentation, cohort analysis ...

New

TekCommands Inc

Technical Writer

Atlanta, GA · On-site

... knowledge-base articles for internal and external partners. ● Work at the intersection of ... content. ● Partner with Product Owners, IT, and Compliance teams to document use cases and value ...

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All JobsKnowledge Base Content Specialist JobsKnowledge Base Content Specialist Jobs in Decatur, GA

Knowledge Base Content Specialist information

See Decatur, GA salary details

$12

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$54

How much do knowledge base content specialist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for knowledge base content specialist in Decatur, GA is $30.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $34.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by knowledge base content specialists when maintaining and updating documentation?

One common challenge for Knowledge Base Content Specialists is ensuring that documentation remains current as products, services, or processes evolve. This often requires close collaboration with subject matter experts, product managers, and support teams to gather accurate, up-to-date information. Additionally, balancing clarity and technical accuracy can be difficult, especially when catering to audiences with varying levels of expertise. Regularly auditing existing content and prioritizing updates based on user feedback and analytics are essential practices to overcome these challenges.

What does a knowledge base content specialist do?

A Knowledge Base Content Specialist is responsible for creating, organizing, and maintaining the content in a company's knowledge base or help center. They ensure that information is accurate, easy to understand, and accessible to users, often working closely with subject matter experts and support teams. Their goal is to improve customer self-service and reduce support inquiries by providing clear and helpful documentation, FAQs, troubleshooting guides, and other resources.

What are the key skills and qualifications needed to thrive as a knowledge base content specialist?

To thrive as a Knowledge Base Content Specialist, you need strong writing, editing, and information-organization skills, often supported by a background in communications, technical writing, or a related field. Familiarity with content management systems (CMS), help desk software, and documentation tools such as Confluence or Zendesk is typically required. Attention to detail, collaboration, and the ability to simplify complex topics for diverse audiences are standout soft skills in this role. These skills ensure the creation and maintenance of clear, accurate, and accessible content that empowers users and supports organizational knowledge sharing.
What are popular job titles related to Knowledge Base Content Specialist jobs in Decatur, GA? For Knowledge Base Content Specialist jobs in Decatur, GA, the most frequently searched job titles are:
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Knowledge Base Content Specialist jobs near you

SEO & Copywriting Specialist

Inhabit

Atlanta, GA • On-site

Other

Re-posted 4 days ago

Job description

About Inhabit
Inhabit is a global PropTech software company serving over 5 million units in the residential and short-term rental property management industries. Our 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at www.inhabit.com.
Job Description
The Content Producer plans, creates, and delivers high quality content across digital channels to support marketing campaigns and brand initiatives. They coordinate timelines, manage production workflows, and collaborate with writers, designers, and stakeholders to ensure content is engaging, accurate, and on brand. Their role ensures content is executed efficiently and aligns with strategic messaging and audience needs.
What You'll Do
  • Plan, coordinate, and oversee the production of content across digital channels, including web, social, email, and campaigns
  • Manage content calendars, timelines, and workflows to ensure timely delivery of assets
  • Collaborate with writers, designers, and marketing teams to produce cohesive, high quality content
  • Review and edit content to ensure accuracy, clarity, brand consistency, and alignment with campaign objectives
  • Coordinate stakeholder input and approvals throughout the content production process
  • Ensure content is optimized for performance, including SEO, engagement, and conversion goals
  • Monitor content effectiveness and recommend improvements based on performance data and feedback
  • Maintain organization of content assets and documentation across projects

Experience and Education Requirements
  • Bachelor's degree in English, Journalism, Communications, or another relevant field
  • 2+ years of experience in content writing, preferably in SaaS, PropTech, or real estate/property management industries
  • Experience managing content production in a digital marketing or agency environment
  • Strong understanding of content strategy, digital channels, and marketing workflows
  • Excellent project management, organization, and time management skills
  • Strong editing and quality assurance abilities with attention to detail
  • Ability to manage multiple projects and deadlines simultaneously
  • Effective communication and collaboration skills
  • Familiarity with content management systems (e.g., WordPress)
  • Basic knowledge of analytics tools (e.g., Google Analytics) to assess content performance is preferred

Type
  • Full-Time, Salary Exempt (not overtime eligible)

Location
  • Alpharetta, GA or Plano, TX or Knoxville, TN
  • We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday.

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.
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