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Knowledge Base Content Manager Jobs in Georgia (NOW HIRING)

Stem Xpert

Content Management Developer

Alpharetta, GA

$120K - $125K/yr

... of our products, code base, processes, and tools Provide support for team members on Java ... Positive team player, willing to share knowledge. Commitment to learning and self-improvement.

Carrier

Product Service Engineer

Athens, GA · On-site

... and knowledge base content. * Support field evaluation units, training events, and service ... Ability to manage multiple priorities and work effectively both independently and in a cross ...

ACI Worldwide

Sr Cloud Engineer

Norcross, GA · On-site

$52.25 - $69.75/hr

Create comprehensive technical documentation and knowledge base content. * Provide guidance to the ... Experience with cloud cost management, FinOps practices, and optimization. * Familiarity with ...

ACI Worldwide

Sr Cloud Engineer

Norcross, GA · On-site +1

$52.25 - $69.75/hr

Create comprehensive technical documentation and knowledge base content. * Provide guidance to the ... Experience with cloud cost management, FinOps practices, and optimization. * Familiarity with ...

Kiongroup

Controls Engineer Technical Support

Atlanta, GA · On-site

$65K - $140K/yr

... management to increase solution execution efficiency. Case analysis to determine if there are ... knowledge base content. Work as PM to project / R&D teams responsible for coordinating the ...

Flight Centre Travel Group (usa) Inc

$16.75 - $21/hr

Develop and maintain SOPs, response templates, and knowledge base content * Identify recurring ... Manage relationships with internal stakeholders and external vendors to ensure delivery timelines ...

Geotab

Senior IT Application Specialist

Atlanta, GA · On-site

Create and maintain SOPs, technical documentation, and knowledge base content, leveraging AI for drafting and knowledge retrieval * Provide advice and recommendations to management regarding AI ...

Geotab

Senior IT Application Specialist

Atlanta, GA

Mentor IT Applications Specialists through knowledge transfer, cross-training, and centralized knowledge management. * Create and maintain SOPs, technical documentation, and knowledge base content ...

TekCommands Inc

Technical Writer

Atlanta, GA · On-site

... knowledge-base articles for internal and external partners. ● Work at the intersection of ... content. ● Partner with Product Owners, IT, and Compliance teams to document use cases and value ...

BlueAlly

Senior AI Engineer

Atlanta, GA

$100K - $138K/yr

Tune inference performance through KV cache management, paged attention, batching strategies, and ... Author runbooks, reference architectures, and knowledge base content; lead client knowledge ...

Cache Ventures

Content Creator

Athens, GA

$121K/yr

This role requires a candidate with a proven track record in managing social media, creating ... Base Salary + Cache Rewards. * Work from anywhere in the world. * Loose vacation policy. * Flexible ...

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Knowledge Base Content Manager information

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in many organizations seeking digital transformation.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What does a knowledge base manager do?

A knowledge base manager oversees the creation, organization, and maintenance of a company's knowledge base or information repository. They ensure that content is accurate, accessible, and up-to-date, often using content management systems and collaborating with subject matter experts. This role requires strong organizational skills and familiarity with tools like document management software.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior content managers, media directors, or executive producers can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with content management systems and industry analytics tools.

Is content manager a good career?

A content manager is responsible for overseeing the creation, organization, and maintenance of digital content, often requiring skills in writing, editing, and content management systems. It can be a good career for those interested in digital media, with opportunities for advancement and specialization, but job satisfaction depends on individual interests and industry demand.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are the most commonly searched types of Knowledge Base Content jobs in Georgia? The most popular types of Knowledge Base Content jobs in Georgia are:
What are popular job titles related to Knowledge Base Content Manager jobs in Georgia? For Knowledge Base Content Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Georgia look for? The top searched job categories for Knowledge Base Content Manager jobs in Georgia are:
What cities in Georgia are hiring for Knowledge Base Content Manager jobs? Cities in Georgia with the most Knowledge Base Content Manager job openings:
Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Content Management Developer

Content Management Developer

Stem Xpert

Alpharetta, GA

$120K - $125K/yr

Other

Re-posted 26 days ago

Job description

Company Description

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.
We strongly believe:
" If something cannot be measured, it cannot be managed. "
TEKWISSEN measures all of these processes and applies corrective interventions to manage the quality process at its core.
We are an Equal Employment Opportunity Employer M/F/V/D
Recognitions:
2015 -America's Fastest Growing Company by Inc.com
2015- SPARK FastTrack Award from Ann Arbor SPARK
2015 -Honoree of Diversity Focused Company by Corp! Magazine
2014- America's Fastest Growing Company by Inc.com
2014- Michigan 50 Companies to Watch
2014 - DiSciTech Award in Technology by Corp! Magazine
2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine
2014- SPARK FastTrack Award from Ann Arbor SPARK
Specialties:
Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration

Job Description

Essential Functions of the Job:

Hands-on Development Position 

Receives direction and provides status updates to the Content Tech Lead 

Interact with other Developers, BA's, QA's in and outside core team

Track project tasks, provide status and ensure tasks completed on schedule 

Troubleshoot defects and code resolutions 

Contribute to a healthy and collaborative development team with a "Get it Done" work ethic 

A commitment to excellence, best practices, and the continuous improvement of our products, code    base, processes, and tools 

Provide support for team members on Java development, database and build/deploy related tasks 

Coordinate with other developers and external vendors to meet team and program goals

Qualifications

Qualification:

Bachelor's degree in a technical field and/or equivalent work experience

Strong Java web development skillset

o 7+ years of development experience with large scale web development

o 6+ years of Java/J2EE experience

o 6+ years of SQL Server and/or Oracle database experience

o 5+ years of Web Service (SOAP, RESTful) experience

o 3+ years of experience with Team Foundation Server (or similar) for source control, and code builds and deployment

o Experience with commercial Content Management software packages (Ovitas, Adobe, EMC, OpenText, etc.) is a plus

Strong object oriented design skills, familiarity with and the ability to apply Design Patterns, and ability to articulate designs using UML diagrams

Ability to understand, debug and optimize large and complex code bases

Experience working in Agile Development Methodologies and frameworks such as SCRUM

Experience in the full project and delivery life cycles - from planning to delivery, implementation and completion / handover.

Demonstrated experience working for large organizations on complex projects.

Demonstrated ability to build strong working relationships.

Good negotiation and resolution skills.

Excellent communication skills, verbal and written.

Positive team player, willing to share knowledge.

Commitment to learning and self-improvement.

Ability to work within diverse, global, virtual teams.

Due to the nature of the effort, some travel may be required.

Self-driven and proven ability to thrive under pressure

.net experience is a plus

Additional Information

Thanks & Regards,

Caroline Ignetious
Caroline.i@tekwissen .com
734-984-4499

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About stem xpert

Sourced by ZipRecruiter

STEM Xpert, based in Ann Arbor, MI, US, is a leading company in the Science, Technology, Engineering, and Mathematics (STEM) education industry. Since their establishment, they have made an indelible mark by providing innovative services and products designed to enhance STEM learning. Their service portfolio includes comprehensive educational programs, customized learning modules and interactive STEM kits. Driven by a passion for nurturing young minds, the company's mission is to bring about an educational renaissance in the STEM field, making learning not just theoretical but practical and fun. One notable achievement for STEM Xpert has been its success in reaching a broad spectrum of learners, from school-age to adults, contributing significantly towards empowering the community's technological and scientific literacy.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2012

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