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Knowledge Base Content Manager Jobs in Alaska (NOW HIRING)

The N2 Company

Territory Sales Manager

Anchorage, AK

$132K/yr

Your first months will focus on establishing your territory and building your client base. From ... Engage with homeowners to capture authentic, community-driven content * Manage your territory ...

The N2 Company

Territory Sales Manager

Anchorage, AK · On-site

$132K/yr

Your first months will focus on establishing your territory and building your client base. From ... Engage with homeowners to capture authentic, community-driven content * Manage your territory ...

The Alaska Club

Marketing Manager

Anchorage, AK · On-site

Marketing Manager:The Alaska Club is seeking a full-time, highly motivated, detail-oriented ... Graphic design and content creation experience.Knowledge of paid search, digital advertising, and ...

The Alaska Club

Marketing Manager

Anchorage, AK · On-site

Marketing Manager: The Alaska Club is seeking a full-time, highly motivated, detail-oriented ... Graphic design and content creation experience. * Knowledge of paid search, digital advertising ...

Alaska Regional Hospital

Epic System Educator II

Anchorage, AK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Knowledge base Articles combined with other technology-based solutions using a blended learning ... Supervisor - Manager, Epic Services Supervises - None Key Interactions - CereCore Leadership, HCA ...

The N2 Company

Senior Account Executive

Anchorage, AK · On-site

Your first months will focus on establishing your territory and building your client base. From ... Engage with homeowners to capture authentic, community-driven content * Manage your territory ...

N2 - All Jobs

Senior Account Executive

Anchorage, AK · On-site

Your first months will focus on establishing your territory and building your client base. From ... Engage with homeowners to capture authentic, community-driven content * Manage your territory ...

The Cromeens Law Firm PLLC

Apply sound risk management judgment and flag potential legal issues before they escalate * Build ... legal knowledge base * Help shape and monitor internal governance policy and compliance standards ...

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All JobsKnowledge Base Content JobsKnowledge Base Content Manager JobsKnowledge Base Content Manager Jobs in Alaska

Knowledge Base Content Manager information

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What job categories do people searching Knowledge Base Content Manager jobs in Alaska look for?

The top searched job categories for Knowledge Base Content Manager jobs in Alaska are:

What cities in Alaska are hiring for Knowledge Base Content Manager jobs?

Cities in Alaska with the most Knowledge Base Content Manager job openings:

Knowledge Base Content Manager jobs near you

Territory Sales Manager

The N2 Company

Anchorage, AK

$132K/yr

Full-time

Re-posted 11 days ago

Job description

About the Opportunity

This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream.

If you're a relationship-driven seller ready to invest in building a business, this role blends sales, ownership, and community leadership into one unique opportunity.

Position Summary

We're seeking a Territory Sales Manager (known to N2 as Area Directors) to launch, grow, and lead a BeLocal publication in your local market. If accepted, you'd operate as a local publisher: driving revenue, building partnerships with business owners, and shaping a magazine that reflects the heart of your community.

Your first months will focus on establishing your territory and building your client base. From there, you grow an asset you own.

This hybrid position involves a blend of in-person community engagement and work performed from your home office.

Who You Are

  • Entrepreneurial and self-directed: you're energized by building something, not just maintaining it
  • A natural relationship-builder with consultative sales instincts
  • Motivated by helping local businesses grow and succeed
  • Confident enough to trust N2's proven system and make it your own

What You'll Do

  • Conduct consultative meetings with local business owners to establish long-term advertising partnerships
  • Build meaningful relationships within the community using a proven engagement model
  • Connect local businesses with their ideal customers through your publication
  • Engage with homeowners to capture authentic, community-driven content
  • Manage your territory, sales pipeline, and publication operations
  • Partner with N2's national team for design, production, training, and ongoing support
  • Lead your publication's growth as the face of Stroll in your market

What You'll Love

  • Ownership, Not Just Employment - Build and manage a local publication business in your market
  • Flexible Schedule - Design your workday around your life
  • Comprehensive Training - Proven, repeatable systems to guide your success
  • Award-Winning Culture - Supportive, nationally recognized team behind you
  • Community Impact - Become a connector and leader in your local area

Income Snapshot

The average commission for the top 10% of Area Director franchisees with one BeLocal publication is $132,850*.

The average yearly commission earned among the top 10% of Reporting Publications (the 8 highest earning publications out of 84 total) was $139,360. Within this group, the median was $129,156, the highest was $198,956, and the lowest was $115,851.

Your financial results may differ. Important assumptions and qualifiers relating to this information can be found in Item 19 of our October 10, 2025 franchise disclosure document.

About The N2 Company

The N2 Company helps small- to mid-sized businesses connect with affluent homeowners through high-quality monthly publications, targeted digital advertising, and creative community events. Our portfolio includes 800+ custom publications across brands including Stroll, BeLocal, Greet, Real Producers, and more.

About BeLocal

BeLocal welcomes new movers to their community by connecting them with trusted local businesses. New residents value BeLocal as a guide to their new neighborhood. Local businesses benefit by reaching customers actively looking for services in their area.

Requirements

  • High school diploma or GED
  • US Resident
  • Ability to operate a home-based business with local community engagement

Apply