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Knowledge Base Content Developer Jobs (NOW HIRING)

System One

Web Content Developer

Merrifield, VA · On-site

$48/hr

Web Content Developer Adobe Target Location: Hybrid- Vienna, VA Pay Rate: $48/hr. range W2 Benefits ... Seeking knowledge of Adobe Target, Adobe Analytics, taxonomy, digital asset management, content ...

System One

Web Content Developer

Merrifield, VA · On-site

$48/hr

Web Content Developer Adobe Target Location: Hybrid- Vienna, VA Pay Rate: $48/hr. range W2 Benefits ... Seeking knowledge of Adobe Target, Adobe Analytics, taxonomy, digital asset management, content ...

System One

Web Content Developer

Merrifield, VA · On-site

$42/hr

Web Content Developer Adobe Target Location: Hybrid- Vienna, VA Pay Rate: $42/hr. range W2 Benefits ... Seeking knowledge of Adobe Target, Adobe Analytics, taxonomy, digital asset management, content ...

System One

Web Content Developer

Merrifield, VA · On-site

$42/hr

Web Content Developer Adobe Target Location: Hybrid- Vienna, VA Pay Rate: $42/hr. range W2 Benefits ... Seeking knowledge of Adobe Target, Adobe Analytics, taxonomy, digital asset management, content ...

HonorVet Technologies

Training Content Developer

Durham, NC · On-site

$111K - $116K/yr

Training Content Developer Location: Durham NC 27709 (Onsite) Duration: 10 Months Travel Required ... Using this base, this resource will also be responsible for providing effective and creative ...

New

System One

Content Developer

Birmingham, AL · On-site

$105K - $109K/yr

Content Developer Location: Birmingham, Alabama Type: 6 month Contract Compensation: $25.00 ... Basic knowledge of instructional design principles and adult learning concepts. * Proficiency in ...

System One

Content Developer

Birmingham, AL · On-site

$105K - $109K/yr

Content Developer Location: Birmingham, Alabama Type: 6 month Contract Compensation: $25.00 ... Basic knowledge of instructional design principles and adult learning concepts. * Proficiency in ...

System One

Web Content Developer

Merrifield, VA · On-site

$42/hr

Web Content Developer Adobe Target Location: Hybrid- Vienna, VA Pay Rate: $42/hr. range W2 Benefits ... Seeking knowledge of Adobe Target, Adobe Analytics, taxonomy, digital asset management, content ...

System One

Content Developer

Birmingham, AL · On-site

$105K - $109K/yr

Content Developer Location: Birmingham, Alabama Type: 6 month Contract Compensation: $25.00 ... Basic knowledge of instructional design principles and adult learning concepts. * Proficiency in ...

USZoom LLC

Freelance/Part-time Content Developer

Montebello, NY · On-site

$125K - $130K/yr

The Freelance Content Developer will play a crucial role in creating compelling content tailored ... Knowledge of SEO best practices and experience with keyword research and optimization. * Experience ...

System One

Web Content Developer

Merrifield, VA · On-site

$42/hr

Web Content Developer Adobe Target Location: Hybrid- Vienna, VA Pay Rate: $42/hr. range W2 Benefits ... Seeking knowledge of Adobe Target, Adobe Analytics, taxonomy, digital asset management, content ...

System One

Web Content Developer

Merrifield, VA · On-site

$48/hr

Web Content Developer Adobe Target Location: Hybrid- Vienna, VA Pay Rate: $48/hr. range W2 Benefits ... Seeking knowledge of Adobe Target, Adobe Analytics, taxonomy, digital asset management, content ...

Valid8 Financial, Inc.

Training Content Developer

Tampa, FL · On-site

$75K - $100K/yr

Working closely with subject matter experts and department leaders, the Training Content Developer will transform complex business processes, M&A concepts, and operational knowledge into high-quality ...

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Knowledge Base Content Developer information

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$29.5K

$116.6K

$129K

How much do knowledge base content developer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for knowledge base content developer in the United States is $116,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What does a knowledge base content developer do?

A Knowledge Base Content Developer is responsible for creating, organizing, and maintaining written resources such as FAQs, help articles, and user guides that help customers or employees find information quickly. They work closely with subject matter experts and support teams to ensure the content is accurate, clear, and up-to-date. Their goal is to improve user experience by making information easily accessible and reducing the need for direct support. This role often involves using content management systems and analyzing user feedback to continuously enhance the knowledge base.

How does a knowledge base content developer typically collaborate with subject matter experts (SMEs) to ensure content accuracy?

A Knowledge Base Content Developer regularly works with subject matter experts (SMEs) to gather detailed information and validate the accuracy of articles, guides, and FAQs. This collaboration often involves conducting interviews, participating in review sessions, and seeking feedback on drafts to make sure the content is clear, correct, and up-to-date. Effective communication and strong interpersonal skills are essential, as the developer bridges the gap between technical experts and end-users. By building strong relationships with SMEs, developers ensure the knowledge base remains a reliable resource for customers and internal teams.

What are the key skills and qualifications needed to thrive as a knowledge base content developer, and why are they important?

To excel as a Knowledge Base Content Developer, you need strong writing skills, attention to detail, and experience with technical documentation, often supported by a background in communications, English, or a related field. Familiarity with content management systems (CMS), knowledge base platforms (like Zendesk or Confluence), and SEO principles is typically required. Exceptional communication, problem-solving abilities, and the capacity to translate complex information into clear, user-friendly content are standout soft skills. These competencies ensure that users can easily access accurate, helpful information, improving customer satisfaction and reducing support requests.

What are popular job titles related to Knowledge Base Content Developer jobs?

For Knowledge Base Content Developer jobs, the most frequently searched job titles are:

Web Content Developer

Merrifield, VA • On-site

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$48/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Job Title: Web Content Developer Adobe Target Location: Hybrid- Vienna, VA Pay Rate: $48/hr. range W2 Benefits available Position Type: Multiyear Contract Description The Web Content Developer will assist in the development and maintenance of the organization's digital content strategy on web and mobile channels. Seeking knowledge of Adobe Target, Adobe Analytics, taxonomy, digital asset management, content management systems (CMS), search engine optimization (SEO), and online/digital metrics using industry best practices. Implement and monitor the organization's online and digital properties for usability, relevance, and member engagement in support of the corporate marketing plan and brand. Collaborate with Marketing and Digital staff and other internal business units/vendors to ensure timely/accurate implementation of digital content enhancements/requirements to support business needs and member experience. Responsibilities

  • Author, QA, and publish content within Adobe Experience Manager to support Marketing & Business initiatives
  • Analyze and report testing and optimization results, content initiative results, and make recommendations for future redesigns and testing, and campaigns and projects
  • Create, edit, test, optimize, and evaluate digital experiences
  • Collaborate with the User Experience (UX) and Digital teams as content management lead for new feature creation
  • Conduct content audits across channels to support business needs and identify deviations from The approved content strategy and recommend corrective action
  • Partner in the creation, maintenance, and execution of the digital content calendar
  • Develop/recommend changes to improve the usability of digital content, functionality, interactivity and usability of site(s) to management
  • Serve as an expert in Mobile content management, providing training and creating documentation as needed to assist other content contributors
  • Represent the Web & Content Strategy team at meetings with business units and other Marketing teams
  • Review all content and digital/online properties to ensure compliance with corporate brand standards, marketing style guides, and legal requirements
  • Track/coordinate implementation of digital content enhancements/development and ensure deadlines are met
  • Work with internal content authors and designers to ensure content meets digital best practices
  • Performs other duties as appropriate
Qualifications
  • Bachelor’s Degree in a related field or the equivalent combination of training, education, and experience
  • Effective verbal and written communication skills
  • Experience in content delivery, management, retrieval systems, and production for high traffic websites (Adobe Experience Manager)
  • Experience in translating complex concepts, customer needs, motivations, and behaviors into easy-to-understand interactive experiences and deliverables
  • Experience in using web analytics software (Adobe Analytics)
  • Knowledge of interactive usability best practices and concepts
  • Knowledge of interactive design and information architecture related to content strategy
  • Knowledge of SEO strategy as applied to content
  • Maintain current knowledge of digital and online technologies, best practices, trends, issues, editing and authoring tools
  • Managing multiple priorities independently and/or in a team environment to achieve goals
  • Organizational, planning, and time management skills
  • Skill influencing and building consensus with business partners
  • Skill in navigating multiple screens and PC applications and adapting to new technologies
  • Desired - Familiarity with using web analytics software (Adobe Target, Adobe Analytics, Google Analytics)
  • Desired - HTML skills, including knowledge of CSS, JavaScript
  • Desired - Experience in various content management systems (Adobe Experience Manager preferred)
  • Desired - Knowledge of the financial services environment and the organization's functions, policies, procedures, products, and services
  • Desired - Experience working in a demanding, fast-paced, creative environment similar to an advertising agency
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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