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Keystone Hospitality Jobs (NOW HIRING)

Dora Hospitality LLC

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Keystone Hospitality, LLC dba Home2 Suites conveniently located next to The Fashion Mall at Keystone; and near Grand Park Sports Campus, Ruoff Music Center and new Fisher Event Center. Offers a great ...

KnitWell Group

Stylist Keystone

Indianapolis, IN

Brings a hospitality mindset when engaging with customers * Enjoys communicating and building ... Store 0241-Keystone At The Crossing-ANN-Indianapolis, IN 46240 Position Type: Regular/Part time ...

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How much do keystone hospitality jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for keystone hospitality in the United States is $13.38, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a hospitality role at Keystone Hospitality, and why are they important?

To thrive in a hospitality role at Keystone Hospitality, you generally need customer service expertise, attention to detail, and relevant experience or education in hospitality management. Familiarity with property management systems (PMS), reservation platforms, and certifications such as ServSafe or hospitality management credentials are often required. Outstanding interpersonal skills, teamwork, and the ability to remain calm under pressure help you excel in guest-focused environments. These skills ensure exceptional guest experiences, efficient operations, and a positive reputation for the organization.

What are some common challenges faced by employees working in Keystone Hospitality roles, and how can they be addressed?

Employees in Keystone Hospitality roles often encounter challenges such as managing high guest expectations, handling peak periods with increased workloads, and adapting to rapidly changing situations. Success in these roles requires strong communication skills, teamwork, and a proactive approach to problem-solving. Many organizations provide ongoing training and mentorship to help employees build these skills, and fostering open communication with colleagues can make it easier to navigate busy or stressful shifts.

What is Keystone Hospitality and what do they do?

Keystone Hospitality is a company specializing in the management, development, and operation of hospitality venues such as restaurants, bars, and event spaces. They focus on creating unique dining and entertainment experiences, often overseeing multiple establishments or brands under their portfolio. Their services may include venue concept development, staff training, marketing, and operational management to ensure high-quality guest experiences and business success.

What is the difference between Keystone Hospitality vs Hotel Front Desk Agent?

AspectKeystone HospitalityHotel Front Desk Agent
CredentialsHospitality certifications, customer service experienceCustomer service skills, hospitality certifications often preferred
Work EnvironmentHotels, resorts, hospitality venuesHotel lobbies, front desk areas
Employer & Industry UsageHospitality companies, hotel chainsHotels, resorts, boutique hotels
Common Search & ComparisonKeystone HospitalityHotel Front Desk Agent

Keystone Hospitality typically refers to a hospitality management company or group overseeing multiple properties, focusing on operations, staffing, and guest experience. A Hotel Front Desk Agent is an individual employee responsible for guest check-in/out, reservations, and customer service. While both roles are within the hospitality industry, Keystone Hospitality is an employer or management entity, whereas a Hotel Front Desk Agent is a specific job position within that industry.

Infographic showing various Keystone Hospitality job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $27,839 per year, or $13.4 per hour.

Front Desk Agent

Dora Hospitality LLC

Indianapolis, IN • On-site

$13.50 - $17.25/hr

Full-time, Part-time

Dental, Vision, PTO

Posted 27 days ago

Job description

Front Desk Agent

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

  • MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
  • Paid Holiday for Full Time/Part Time Upon hire
  • Paid Time Off for Full Time/Part Time 6 Months of Service
  • Nationwide Employee Stay Discounts for Hotel Brand

Responsibilities:

  • Greet and assist guests during arrival and departure
  • Process payments and issue room keys
  • Respond promptly to guest questions and concerns
  • Coordinate with housekeeping and maintenance
  • Maintain accurate reservation records

Requirements:

  • High school diploma or equivalent, 1+ year of customer service experience preferred and comfortable using hotel reservation software
  • Ability to understand and follow directions
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve
  • Able to stand for long periods and work weekends

Company Information:

Keystone Hospitality, LLC dba Home2 Suites conveniently located next to The Fashion Mall at Keystone; and near Grand Park Sports Campus, Ruoff Music Center and new Fisher Event Center. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2025.

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