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Keyholder Manager Jobs in Gary, IN (NOW HIRING)

ITSUGAR LLC

Key Holder

Chicago, IL · On-site

$18 - $19/hr

As a Retail Keyholder, you will be the premier "SUGARTAINER" in charge of delivering a SWEET ... Manager. * Operational Responsibilities include, but are not limited to salesfloor/backroom ...

ITSugar LLC

Key Holder

Chicago, IL · On-site

$18 - $19/hr

As a Retail Keyholder, you will be the premier "SUGARTAINER" in charge of delivering a SWEET ... Manager. * Operational Responsibilities include, but are not limited to salesfloor/backroom ...

It'Sugar LLC

Key Holder

Chicago, IL · On-site

$18 - $19/hr

As a Retail Keyholder, you will be the premier "SUGARTAINER" in charge of delivering a SWEET ... Manager. * Operational Responsibilities include, but are not limited to salesfloor/backroom ...

IT'SUGAR

Key Holder

Chicago, IL · On-site

$18 - $19/hr

As a Retail Keyholder, you will be the premier "SUGARTAINER" in charge of delivering a SWEET ... Manager. * Operational Responsibilities include, but are not limited to salesfloor/backroom ...

The Mint Dispensary

AIC - Retail Lead

Willowbrook, IL · On-site

$41K/yr

Support Store Manager and Assistant Store Manager with daily retail operations. * Oversee store opening and closing procedures, including keyholder responsibilities. * Monitor and coach Sales ...

Lovisa

Retail Keyholder | Orland Square

Orland Park, IL · On-site

$14.50 - $19.25/hr

The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright ...

Lovisa

Retail Keyholder | Orland Square

Orland Park, IL · On-site

$17 - $18/hr

The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright ...

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Keyholder Manager information

See Gary, IN salary details

$9

$15

$19

How much do keyholder manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for keyholder manager in Gary, IN is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.73 per hour, depending on experience, location, and employer.

What is a keyholder manager?

Keyholder Managers are employees who have been given the responsibility of opening and closing a retail store or business. They are trusted with keys and security codes, and often supervise the premises during opening and closing hours. In addition to these duties, Keyholder Managers typically handle cash, oversee staff during certain shifts, and ensure that store policies and procedures are followed. Their role is vital for maintaining store security and smooth daily operations. They may also step in to handle customer service issues or emergencies as needed.

What are the key skills and qualifications needed to thrive as a keyholder manager, and why are they important?

To thrive as a Keyholder Manager, you need strong leadership abilities, retail experience, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Excellent communication, reliability, and problem-solving skills help you stand out in managing staff and handling customer concerns. These skills ensure smooth store operations, safeguard assets, and foster a positive team and customer environment.

What are some common challenges faced by keyholder managers, and how can they effectively address them?

Keyholder Managers often encounter challenges such as balancing opening or closing responsibilities with regular managerial duties, ensuring store security, and responding to unexpected situations like staff call-outs or emergencies. To address these challenges, successful Keyholder Managers prioritize clear communication with their teams, maintain thorough checklists for opening and closing procedures, and stay adaptable to shifting schedules. Building strong relationships with both staff and upper management also helps in delegating tasks efficiently and resolving issues quickly.

What is the difference between Keyholder Manager vs Keyholder?

AspectKeyholder ManagerKeyholder
Required CredentialsBasic retail or security certifications, leadership skillsBasic retail or security certifications, customer service skills
Work EnvironmentSupervisory role in retail or security settingsFrontline staff in retail or security settings
Employer & Industry UsageRetail stores, security companies, hospitalityRetail stores, security companies, hospitality
Common Search & ComparisonYesYes

The Keyholder Manager oversees keyholders and staff, handling scheduling and operations, while the Keyholder primarily manages opening/closing duties and customer interactions. Both roles require similar certifications but differ in responsibility level and scope within the organization.

Is a keyholder manager an entry-level job?

A keyholder manager position is typically not considered entry-level, as it usually requires previous experience in retail or management, along with leadership skills. It often involves supervising staff, handling store operations, and making decisions, which generally demand more than basic job skills. However, some companies may promote from entry-level roles if candidates demonstrate strong responsibility and reliability.

What qualifications do you need to be a Keyholder Manager?

Keyholder Managers typically need previous retail or management experience, strong leadership skills, and good communication abilities. A high school diploma or equivalent is usually required, and some employers may prefer certifications in customer service or safety procedures. Familiarity with point-of-sale systems and scheduling tools can also be beneficial.

What cities near Gary, IN are hiring for Keyholder Manager jobs?

Cities near Gary, IN with the most Keyholder Manager job openings:

Keyholder Manager jobs near you

Key Holder

ITSUGAR LLC

Chicago, IL • On-site

$18 - $19/hr

Full-time

Medical, Retirement

Posted 27 days ago

IT'SUGAR rating

4.9

Company rating: 4.9 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

8th of 11 rated sweet chocolate shops

Job description

Description

IT'S Fun, IT'S Flexible, IT'S Entertaining


IT'SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT'SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.


There are three major things that differentiate IT'SUGAR from other candy retailers. First is our product - an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance - full of bright colors, loud music, and lighthearted rebellion. The third is the people - passionate, optimistic, and energetic.


IT'SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier "SUGARTAINER" in charge of delivering a SWEET customer experience while promoting our brand. The Keyholder will be in charge of delivering exceptional customer service while being responsible for store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store.


What you'll do? IT'S Exciting!

Laugh out loud, dance to the music, and provide a humorous escape to our customers while you


Deliver exceptional Customer Service:

  • Assist customers with requests and inquiries.
  • Follow our customer engagement model, SUGARTAINMENT.
  • Ensure sales floor is clean and organized while maintaining store visual standards.
  • Operate POS/ register to properly cash out all customers.

Achieve Sales Goals:

  • Follows through on customer's requests for specific items and suggests additional products. 
  • Use selling skills through explaining benefits, features, prices, quality, value, and other product information.

Support Store Operations

  • Maintains store cash handling records.
  • Responsible for opening and closing procedures as needed.
  • Merchandises displays to visual guidelines.
  • Assist in set-up for special events and promotions.
  • Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with Store Manager.
  • Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.

Embody our Core Values:

  • Represent our core values: IT'S being Positive, Playful, Present and a Difference Maker.
  • Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Requirements

What you need to join the fun: 


  • Must be 18 years of age or older.
  • Education: High School diploma or equivalent preferred.
  • Years of Experience: 6 months in a similar retail role preferred
  • Willing to work a flexible schedule including days, evenings, weekends, and holidays.
  • Must be able to use a POS/cash register.
  • Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
  • Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance.
  • Must be able to work alone or with the minimum amount of supervision.

What's in it for you? IT'S Even Sweeter

  • Flexible scheduling
  • Career growth Opportunities
  • Training and Development
  • 30% Employee Discount
  • Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
  • 401k with company match beginning the 1st of the month after 60 days of employment.
  • Employee Assistance Program
  • And More!

Let's get Social! IT'S Cool

  • Website: www.itsugar.com
  • Facebook: www.facebook.com/itsugar
  • Twitter: www.twitter.com/itsugar
  • Tiktok: itsugar_official


What IT'SUGAR employees say

Pay

Benefits

Hours and flexibility

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