ZipRecruiter

Log In

1

Keyholder Manager Jobs in Decatur, IN (NOW HIRING)

Torrid

Keyholder

Fort Wayne, IN · On-site

$13.75 - $17.25/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... In partnership with management team, ensure store is achieving company objectives and KPI goals

Torrid

Keyholder

Fort Wayne, IN · On-site

$12.75 - $16/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... In partnership with management team, ensure store is achieving company objectives and KPI goals

Torrid

Keyholder

Fort Wayne, IN · On-site

$12.75 - $16/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... In partnership with management team, ensure store is achieving company objectives and KPI goals

Torrid

Keyholder

Fort Wayne, IN

$12.75 - $16/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... In partnership with management team, ensure store is achieving company objectives and KPI goals

American Freight

Sales Key Holder

Fort Wayne, IN · On-site

$13.50 - $15.25/hr

In the absence of the Store Manager and Operations Manager the Sales Keyholder will assume Manager-On-Duty responsibilities. Responsibilities & Duties: * Follows the company selling process to ensure ...

GameStop Inc

Retail Keyholder (Store 2694)

Fort Wayne, IN · On-site

$13.50 - $17.75/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

GameStop Inc

Retail Keyholder (Store 4020)

Fort Wayne, IN · On-site

$14.50 - $19.25/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

GameStop

Retail Keyholder (Store 4272)

Fort Wayne, IN · On-site

$13.50 - $18/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

GameStop Inc

Retail Keyholder (Store 4272)

Fort Wayne, IN · On-site

$13.50 - $18/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

GameStop

Retail Keyholder (Store 4020)

Fort Wayne, IN · On-site

$14.50 - $19.25/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

GameStop

Retail Keyholder (Store 2694)

Fort Wayne, IN · On-site

$13.50 - $17.75/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

American Freight

Sales Key Holder

Fort Wayne, IN · On-site

$13.50 - $15.25/hr

In the absence of the Store Manager and Operations Manager the Sales Keyholder will assume Manager-On-Duty responsibilities. Responsibilities & Duties: * Follows the company selling process to ensure ...

next page

Showing results 1-20

All JobsKeyholder JobsKeyholder Manager JobsKeyholder Manager Jobs in Decatur, IN

Keyholder Manager information

See Decatur, IN salary details

$9

$14

$19

How much do keyholder manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for keyholder manager in Decatur, IN is $14.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is a keyholder manager?

Keyholder Managers are employees who have been given the responsibility of opening and closing a retail store or business. They are trusted with keys and security codes, and often supervise the premises during opening and closing hours. In addition to these duties, Keyholder Managers typically handle cash, oversee staff during certain shifts, and ensure that store policies and procedures are followed. Their role is vital for maintaining store security and smooth daily operations. They may also step in to handle customer service issues or emergencies as needed.

What are the key skills and qualifications needed to thrive as a keyholder manager, and why are they important?

To thrive as a Keyholder Manager, you need strong leadership abilities, retail experience, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Excellent communication, reliability, and problem-solving skills help you stand out in managing staff and handling customer concerns. These skills ensure smooth store operations, safeguard assets, and foster a positive team and customer environment.

What are some common challenges faced by keyholder managers, and how can they effectively address them?

Keyholder Managers often encounter challenges such as balancing opening or closing responsibilities with regular managerial duties, ensuring store security, and responding to unexpected situations like staff call-outs or emergencies. To address these challenges, successful Keyholder Managers prioritize clear communication with their teams, maintain thorough checklists for opening and closing procedures, and stay adaptable to shifting schedules. Building strong relationships with both staff and upper management also helps in delegating tasks efficiently and resolving issues quickly.

What is the difference between Keyholder Manager vs Keyholder?

AspectKeyholder ManagerKeyholder
Required CredentialsBasic retail or security certifications, leadership skillsBasic retail or security certifications, customer service skills
Work EnvironmentSupervisory role in retail or security settingsFrontline staff in retail or security settings
Employer & Industry UsageRetail stores, security companies, hospitalityRetail stores, security companies, hospitality
Common Search & ComparisonYesYes

The Keyholder Manager oversees keyholders and staff, handling scheduling and operations, while the Keyholder primarily manages opening/closing duties and customer interactions. Both roles require similar certifications but differ in responsibility level and scope within the organization.

Is a keyholder manager an entry-level job?

A keyholder manager position is typically not considered entry-level, as it usually requires previous experience in retail or management, along with leadership skills. It often involves supervising staff, handling store operations, and making decisions, which generally demand more than basic job skills. However, some companies may promote from entry-level roles if candidates demonstrate strong responsibility and reliability.

What qualifications do you need to be a Keyholder Manager?

Keyholder Managers typically need previous retail or management experience, strong leadership skills, and good communication abilities. A high school diploma or equivalent is usually required, and some employers may prefer certifications in customer service or safety procedures. Familiarity with point-of-sale systems and scheduling tools can also be beneficial.

What cities near Decatur, IN are hiring for Keyholder Manager jobs?

Cities near Decatur, IN with the most Keyholder Manager job openings:

Keyholder Manager jobs near you

Keyholder

Torrid

Fort Wayne, IN • On-site

$13.75 - $17.25/hr

Full-time

Retirement

Posted 16 days ago

Torrid rating

5.4

Company rating: 5.4 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

74th of 104 rated fashion retailers

Job description

Description
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Keyholder, you'll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.
What You'll Do:
  • In partnership with management team, ensure store is achieving company objectives and KPI goals
  • Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
  • Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
  • Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
  • Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You'll Need:
  • Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
  • Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
  • Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
  • Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)
  • Able to stand and walk around during scheduled
  • Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
  • Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:
  • Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
  • 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement

*Sick time benefit available where legally required
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

What Torrid employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply