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Key Performance Indicators Jobs in Pennsylvania (NOW HIRING)

Visvero, Inc.

DevOps Manager

Pittsburgh, PA

$51.25 - $70.25/hr

... on key performance indicators and Infrastructure metrics Assist in the develop and implement policies and procedures related to the usage and operations of on-premises and cloud technology Conduct ...

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How much do key performance indicators jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for key performance indicators in Pennsylvania is $29.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $40.66 per hour, depending on experience, location, and employer.

What is a key performance indicator?

Key Performance Indicators (KPIs) are measurable values that help organizations track their progress toward specific objectives. They provide a way to evaluate success by comparing current performance against desired targets or benchmarks. KPIs can be financial, such as revenue growth, or non-financial, such as customer satisfaction scores. Selecting the right KPIs is crucial because they guide decision-making and help teams focus on what matters most for achieving business goals.

What does a key performance indicator analyst do?

A Key Performance Indicators (KPI) job involves defining, tracking, and analyzing essential metrics to measure an organization's success in achieving business objectives. Professionals in this role work with departments to establish relevant KPIs, monitor performance trends, and provide data-driven insights for decision-making. They may also develop dashboards, reports, and performance evaluation processes to optimize efficiency and strategic planning.

What are the key skills and qualifications needed to thrive as a key performance indicator analyst, and why are they important?

To thrive as a KPI Analyst, you need strong analytical skills, business acumen, and a degree in business, statistics, or a related field. Proficiency with data visualization tools (such as Tableau or Power BI), advanced Excel skills, and experience with database systems are typically required. Attention to detail, effective communication, and problem-solving abilities help you interpret data and present actionable insights to stakeholders. These skills are crucial for measuring organizational performance and guiding strategic decision-making.

How do professionals responsible for key performance indicators typically collaborate with other departments to ensure meaningful metrics are tracked?

Professionals managing KPIs often work closely with various departments, such as sales, marketing, finance, and operations, to identify and define metrics that truly reflect business goals. They facilitate discussions with stakeholders to understand unique departmental objectives, ensuring that selected KPIs are both actionable and aligned with overall strategy. Regular communication and data-sharing are crucial, as KPI professionals must often interpret cross-functional data and provide insights that drive team performance and continuous improvement initiatives.

What is the difference between Key Performance Indicators vs Data Analyst?

AspectKey Performance IndicatorsData Analyst
Primary FocusMeasuring performance against goalsAnalyzing data to generate insights
Required SkillsUnderstanding of KPIs, business metricsData analysis, statistical skills
Work EnvironmentBusiness teams, managementData teams, analytics departments
CertificationsBusiness or industry-specific certificationsData analysis certifications (e.g., SQL, Excel)

Key Performance Indicators (KPIs) are metrics used to evaluate success, while Data Analysts interpret data to identify trends. KPIs are tools for measurement; Data Analysts provide insights based on data analysis. Both roles are essential in data-driven decision-making but serve different functions within organizations.

What are the most commonly searched types of Key Performance Indicators jobs in Pennsylvania?

The most popular types of Key Performance Indicators jobs in Pennsylvania are:

What are popular job titles related to Key Performance Indicators jobs in Pennsylvania?

For Key Performance Indicators jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Key Performance Indicators jobs in Pennsylvania look for?

The top searched job categories for Key Performance Indicators jobs in Pennsylvania are:

Key Performance Indicators jobs near you
Infographic showing various Key Performance Indicators job openings in Pennsylvania as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $60,424 per year, or $29.1 per hour.

Director, Hotel Operations

North Star Lodging Management Inc

Mcmurray, PA • On-site

Full-time

Posted 25 days ago

Job description

Director, Hotel Operations

REPORTS TO: Chief Executive Officer

STATUS: Full time, Exempt, Partially Remote

JOB SUMMARY

North Star Lodging Management is a hospitality company built on a simple belief: when you take exceptional care of your people, they take exceptional care of your guests. Our portfolio includes Residence Inn, SpringHill Suites, TownePlace Suites, and Element—brands that thrive on warm service, consistency, and a genuine sense of home. We’re proud of the culture we’ve built, where our associates feel valued, supported, and empowered to deliver memorable experiences.

The Director of Hotel Operations is a key member of the North Star Lodging Management team and serves as the direct leader to each hotel General Manager, overseeing property performance, operational excellence, and brand alignment across the portfolio. This role is instrumental in driving results, developing leadership talent, and ensuring each hotel consistently delivers on both guest satisfaction and financial performance goals.

RESPONSIBILITIES
  • Provide strategic and operational leadership across all properties within the portfolio, including Residence Inn, SpringHill Suites, TownePlace Suites, and Element
  • Partner closely with General Managers to drive performance, ensure adherence to Marriott brand standards, and deliver a consistently elevated, peoplefirst guest experience
  • Champion a culture of engagement, accountability, and recognition, fostering an environment where associates are developed, empowered, and retained
  • Monitor, analyze, and improve key performance indicators, including Guest Satisfaction Scores (GSS), financial performance, labor efficiency, and operational compliance
  • Conduct regular property visits, operational audits, and brand readiness reviews to ensure execution of quality, service, and safety standards
  • Lead hotel openings, renovations, and transitions, ensuring seamless execution and brand alignment from preopening through stabilization
  • Identify and implement opportunities to enhance operational efficiency, elevate the guest experience, and drive profitability across all locations
  • Serve as a key liaison between property teams and corporate leadership, ensuring clear communication, alignment, and execution of company initiatives
  • Ensure consistent implementation and sustainability of operational standards, policies, and procedures across all hotels
  • Collaborate with executive leadership to define strategic priorities and lead crossfunctional initiatives that support company growth and operational excellence
  • Integrate guest experience and profitability strategies into daily operations, ensuring goals are clearly communicated and executed at all levels of the organization
  • Partner in the development of annual operating budgets and capital plans; monitor performance throughout the year and drive accountability to financial goals
  • Drive leadership development and succession planning in partnership with the People & Culture function, aligning talent strategies with the company’s mission, vision, and values
  • Drive accountability for portfolio performance through the consistent achievement of key performance indicators (KPIs), including guest satisfaction, financial results, labor efficiency, and brand compliance metrics
  • Leverage data and reporting to analyze trends, identify opportunities, and implement strategies that enhance operational performance and profitability across all properties
  • Establish clear performance expectations with General Managers and leadership teams, conducting regular performance reviews and ensuring alignment with both operational goals and the company’s mission, vision, and values
    • REQUIREMENTS
  • A minimum 57 years of progressive leadership experience and a demonstrated success driving operational performance, profitability, and guest satisfaction across diverse properties
  • Bachelor's Degree required in Business or Hotel Management or in a related area/field preferred
  • Multi property leadership experience within Marriott Select Service or Extended Stay brands required
  • Prior responsibility for leading leaders (e.g., GMs, Directors, Regional Managers) rather than only individual contributors
  • A leadership style rooted in empathy, accountability, and collaboration which aligns with our core values is required
  • Proven ability to improve GSS, operational KPIs, and P&L performance required.
  • Deep understanding of selectservice hotel operations process and procedure: Housekeeping, Engineering, Sales, and Guest Services
  • A passion for developing people and building strong, engaged teams
  • Strong changemanagement capability (leading transitions, new initiatives, and operational turnarounds)
  • Ability to translate company strategy into clear operational priorities and execution plans
    • Travel Requirements

    This role requires regular travel across the company’s portfolio of hotels to support operations, leadership development, and property performance.

  • Travel is estimated at 4060%, depending on business needs, property locations, and project demands (e.g., new openings, renovations, or operational priorities)
  • Frequent onsite presence at hotel properties is expected to conduct audits, support General Managers, and ensure brand and operational standards are consistently met
  • Travel may include overnight stays, early morning or evening site visits, and occasional shortnotice trips based on operational needs
  • When not traveling, the role operates in a remote environment and requires a reliable home office setup, including consistent internet access and the ability to effectively communicate and collaborate with teams across multiple locations
    • Physical Requirements

    The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role:

  • Ability to stand, walk, and move throughout hotel properties for extended periods of time, including guest rooms, public spaces, backofhouse areas, and construction/renovation sites
  • Ability to lift and carry up to 25 pounds occasionally (e.g., materials, supplies, or equipment)
  • Ability to navigate stairs, ladders, and uneven surfaces as needed during property inspections or site visits
  • Ability to sit and work at a computer for extended periods while completing administrative, analytical, and reporting responsibilities
  • Depending on one’s home address, the ability to travel via car and/or air, including extended periods of driving or sitting. (PA, NC, FL)

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