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Key Performance Indicators Jobs in Pennsylvania (NOW HIRING)

B. Braun Group

Key Account Director (KAD)

Center Valley, PA · On-site

$117K - $158K/yr

Meets or exceeds organizational key performance indicators; sales, targets, quotas by managing account performance and redirect efforts with sales leadership as required to meet goals. * Negotiates ...

Ford Office

Regional Sales Manager

Erie, PA · On-site

Manage to Key Performance Indicators - Manage to daily, monthly and annual Key Performance Indicators * Hold Team Accountable to KPI * Consulting & Collaboration: Acting as a consultant to client to ...

Visvero

DevOps Manager

Pittsburgh, PA · On-site

Develop, manage, measureand report on key performance indicators and Infrastructure metrics * Assist in the developand implement policies and procedures related to the usage and operationsof on ...

Saks OFF 5TH

Full Time Key holder

King Of Prussia, PA · On-site

$13.75 - $17/hr

Consistently model and coach the selling behaviors to meet or exceed key performance indicators * Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and ...

Saks OFF 5TH

Full Time Key holder

King Of Prussia, PA

$14 - $17.50/hr

Consistently model and coach the selling behaviors to meet or exceed key performance indicators * Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and ...

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Key Performance Indicators information

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$29

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How much do key performance indicators jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for key performance indicators in Pennsylvania is $29.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $40.66 per hour, depending on experience, location, and employer.

What does a key performance indicator analyst do?

A Key Performance Indicators (KPI) job involves defining, tracking, and analyzing essential metrics to measure an organization's success in achieving business objectives. Professionals in this role work with departments to establish relevant KPIs, monitor performance trends, and provide data-driven insights for decision-making. They may also develop dashboards, reports, and performance evaluation processes to optimize efficiency and strategic planning.

How do professionals responsible for key performance indicators typically collaborate with other departments to ensure meaningful metrics are tracked?

Professionals managing KPIs often work closely with various departments, such as sales, marketing, finance, and operations, to identify and define metrics that truly reflect business goals. They facilitate discussions with stakeholders to understand unique departmental objectives, ensuring that selected KPIs are both actionable and aligned with overall strategy. Regular communication and data-sharing are crucial, as KPI professionals must often interpret cross-functional data and provide insights that drive team performance and continuous improvement initiatives.

What is a key performance indicator?

Key Performance Indicators (KPIs) are measurable values that help organizations track their progress toward specific objectives. They provide a way to evaluate success by comparing current performance against desired targets or benchmarks. KPIs can be financial, such as revenue growth, or non-financial, such as customer satisfaction scores. Selecting the right KPIs is crucial because they guide decision-making and help teams focus on what matters most for achieving business goals.

What is the difference between Key Performance Indicators vs Data Analyst?

AspectKey Performance IndicatorsData Analyst
Primary FocusMeasuring performance against goalsAnalyzing data to generate insights
Required SkillsUnderstanding of KPIs, business metricsData analysis, statistical skills
Work EnvironmentBusiness teams, managementData teams, analytics departments
CertificationsBusiness or industry-specific certificationsData analysis certifications (e.g., SQL, Excel)

Key Performance Indicators (KPIs) are metrics used to evaluate success, while Data Analysts interpret data to identify trends. KPIs are tools for measurement; Data Analysts provide insights based on data analysis. Both roles are essential in data-driven decision-making but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as a key performance indicator analyst, and why are they important?

To thrive as a KPI Analyst, you need strong analytical skills, business acumen, and a degree in business, statistics, or a related field. Proficiency with data visualization tools (such as Tableau or Power BI), advanced Excel skills, and experience with database systems are typically required. Attention to detail, effective communication, and problem-solving abilities help you interpret data and present actionable insights to stakeholders. These skills are crucial for measuring organizational performance and guiding strategic decision-making.

What are the most commonly searched types of Key Performance Indicators jobs in Pennsylvania?

The most popular types of Key Performance Indicators jobs in Pennsylvania are:

What are popular job titles related to Key Performance Indicators jobs in Pennsylvania?

For Key Performance Indicators jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Key Performance Indicators jobs in Pennsylvania look for?

The top searched job categories for Key Performance Indicators jobs in Pennsylvania are:

Key Performance Indicators jobs near you
Infographic showing various Key Performance Indicators job openings in Pennsylvania as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $60,424 per year, or $29.1 per hour.

Customer Service Team Lead

365 Retail Markets

Malvern, PA • On-site

Other

Re-posted 15 days ago

Job description

Job Type
Full-time
Description
365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.
As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers
Job Summary:
The Customer Service Team Lead is a leadership role responsible for supporting the Customer Service team in delivering exceptional customer experiences while driving operational excellence. This position partners closely with the Customer Service Team Supervisor to coach, mentor, and support team members in achieving performance goals, key performance indicators (KPIs), and service standards. In addition to maintaining the responsibilities of a Client Service Specialist, the Team Lead serves as a primary escalation point for complex customer issues, assists with onboarding and training on new processes and features, provides guidance on challenging support inquiries, and contributes to special projects that support departmental and organizational objectives.
Responsibilities:

  • Continued responsibilities of Client Service Specialist.
  • Helping Team Supervisor(s) ensure your assigned team regularly meets goals assigned by management.
  • Helping Team Supervisor(s) ensure your assigned team regularly meets Weekly, Monthly, Quarterly, and Annual KPI or other performance metrics assigned by management
  • Helping Team Supervisor(s) ensure your assigned team understands and is trained on new processes and features
  • Act as an escalation point for customer issues and/or questions
  • Helping team members answer difficult support questions.
  • Be part of special projects as needed and dictated by the Manager.
Requirements
  • Must have a minimum of six (6) months of experience working within or in direct support of the Customer Service team.
  • Must have maintained a satisfactory disciplinary record, with no verbal or written corrective actions within the past six (6) months.
  • Must have achieved satisfactory quality performance, with no failing Call or Case Calibration scores within the past six (6) months.
  • Must have maintained a strong customer service record, with no substantiated customer or internal complaints within the past six (6) months.
  • Consistently meets or exceeds established Key Performance Indicators (KPIs) and other performance expectations established by management.
  • Demonstrates strong leadership potential through a willingness and ability to mentor, support, and assist fellow Client Service Representatives while fostering a collaborative team environment.

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