Key Coordinator Jobs in Normal, IL (NOW HIRING)

Under the direction of a Youth Development Director, the Site Coordinator will oversee their assigned site, program, staff, and participants at the YMCA of Springfield. The Site Coordinator is a key position for the success of our before and after school programs - they are on site leadership and set the tone for high quality programming. The Site Coordinator will understand that character development is the chief mission of the YMCA and will personally exhibit a commitment to the goal in all YMCA programs. 

The hours at 7:00am - 8:00am Monday - Friday when school is in session for the 2026-2027 school year. 

• Always assumes responsibility for the safety and well-being of all program participants. Follows all policies for emergencies, incident reporting, child abuse prevention and YMCA procedures. Maintains children's files and communicates all details to parents and supervisor. 
• Provides a high level of customer service while dealing with YMCA members, guests, and staff. Is main point of contact with all parents - communicates face to face with them on a daily basis. 
• Directs and supervises high quality program activities. Is responsible for the overall implementation of curriculum, manages field trips and oversees supply needs. 
• Directs personnel and volunteers as needed. Develops strategies to motivate staff and achieve goals. Celebrates successes and reports any concerns to supervisor. 
• Maintains program area/facility and reports any maintenance issues. Maintains cleanliness of program areas (lost and found, trash, activity materials). 
• Hosts daily huddle with staff teams. Participates in weekly meeting with supervisor. Completes daily recap email. 

Our Service Expectations:

• Display a friendly, helpful, and positive disposition. 
• Provide customer service that is thorough, timely, organized, and accurate. 
• Help ensure the Y is meeting member and participant needs by utilizing good listening skills, attentiveness, objectivity, and patience in all situations. 
• Place members and participants as the first and highest priority always showing kindness and compassion. 
• Demonstrates the Y core values of caring, honesty, respect and responsibility through all daily activities and responsibilities. 

Child Abuse Policies & Prevention: The YMCA enforces policies to prevent child abuse. Allegations or suspicions are taken seriously and reported to authorities. Procedures include unscheduled visits, open doors for parents, and a code of conduct for staff. We screen carefully to prevent abusers from being hired and provide child abuse prevention training to staff. Employees who fail to support these policies will be subject to discipline, up to termination. 

• Must be at least 18 years of age, preference for those 21 years or older. 
• At least 2 years of related experience working with youth. 
• Must complete onboarding process within designated time. 
• Have leadership competencies in the identified key areas. 
• Ability to learn quickly. 
• Ability to work with integrity, discretion, and a professional approach. 
• Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, social, economics, etc.). 
• Ability to complete all required trainings within 60 days of employment, including but not limited to CPR, first aid, Living Our Cause, DCFS Mandated Report, IL Gateway Registry Modules and to maintain these certifications as current as outlined by regulations or requirements.

Work Environment and Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to speak concisely and effectively communicate. Be able to communicate using a computer and phone/smart device. 

• Visual and auditory ability to respond to critical situations ability to act swiftly in an emergency. 

Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. 

• May require physical effort and cardiac endurance while reaching with hands and arms, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, kneeling, walking, and climbing. 

• Specifically, 

• Walk extensively both within site and the programs supervised. May require walking up and down stairs multiple times a day. 

• May require walking on different surfaces, including uneven or unpaved ground. 

• Carrying supplies to and from work locations, normally lifting less than 25lbs. 

• Playing large motor games with youth. 

• The noise level in the work environment is usually moderate to loud. 

Full-Time: 

• Free Family Membership
• Discounted Programming
• 8% Retirement for Vested Employees
• Optional Insurance plans including Health, Dental, Vision, and more
• Paid Leave for All

Part-Time

• Free 1 Parent Family Membership
• 8% Retirement for Vested Employees
• Paid Leave for All

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.