Norfolk, VA · Remote
$17.50 - $19/hr
... as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives. This is an office-based role at our Minnesota ...
Norfolk, VA · Remote
$17.50 - $19/hr
... as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives. This is an office-based role at our Minnesota ...
Richmond, VA · On-site
$98K/yr
... represented through a National contract but rather retain the services on a regional, market, or ... Proven experience managing high-value accounts, developing long-term relationships, and delivering ...
Richmond, VA · On-site
$98K/yr
... represented through a National contract but rather retain the services on a regional, market, or ... Proven experience managing high-value accounts, developing long-term relationships, and delivering ...
Norfolk, VA · On-site +1
$17.50 - $19/hr
... as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives. This is an office-based role at our Minnesota ...
Norfolk, VA · On-site +1
$17.50 - $19/hr
... as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives. This is an office-based role at our Minnesota ...
This will include but not be limited to Key Account Managers, Key Account Specialists, other ASR's, Product Specialists, Technical Specialists, Product Service Reps, any internal supporting ...
Quick apply
This will include but not be limited to Key Account Managers, Key Account Specialists, other ASR's, Product Specialists, Technical Specialists, Product Service Reps, any internal supporting ...
This will include but not be limited to Key Account Managers, Key Account Specialists, other ASR's, Product Specialists, Technical Specialists, Product Service Reps, any internal supporting ...
This will include but not be limited to Key Account Managers, Key Account Specialists, other ASR's, Product Specialists, Technical Specialists, Product Service Reps, any internal supporting ...
This will include but not be limited to Key Account Managers, Key Account Specialists, other ASR's, Product Specialists, Technical Specialists, Product Service Reps, any internal supporting ...
This will include but not be limited to Key Account Managers, Key Account Specialists, other ASR's, Product Specialists, Technical Specialists, Product Service Reps, any internal supporting ...
This will include but not be limited to Key Account Managers, Key Account Specialists, other ASR's, Product Specialists, Technical Specialists, Product Service Reps, any internal supporting ...
This will include but not be limited to Key Account Managers, Key Account Specialists, other ASR's, Product Specialists, Technical Specialists, Product Service Reps, any internal supporting ...
$67K - $77K/yr
This role is focused on managing and expanding assigned customer accounts through the renewal of ... Key Responsibilities: * Generate net-new business opportunities through outbound prospecting ...
$67K - $77K/yr
This role is focused on managing and expanding assigned customer accounts through the renewal of ... Key Responsibilities: * Generate net-new business opportunities through outbound prospecting ...
Virginia Beach, VA · On-site
$67K - $77K/yr
This role is focused on managing and expanding assigned customer accounts through the renewal of ... Key Responsibilities: * Generate net-new business opportunities through outbound prospecting ...
Virginia Beach, VA · On-site
$67K - $77K/yr
This role is focused on managing and expanding assigned customer accounts through the renewal of ... Key Responsibilities: * Generate net-new business opportunities through outbound prospecting ...
Virginia Beach, VA · On-site
$67K - $77K/yr
This role is focused on managing and expanding assigned customer accounts through the renewal of ... Key Responsibilities: * Generate net-new business opportunities through outbound prospecting ...
Virginia Beach, VA · On-site
$67K - $77K/yr
This role is focused on managing and expanding assigned customer accounts through the renewal of ... Key Responsibilities: * Generate net-new business opportunities through outbound prospecting ...
Richmond, VA · On-site
... represented through a National contract but rather retain the services on a regional, market, or ... Proven experience managing high-value accounts, developing long-term relationships, and delivering ...
Richmond, VA · On-site
... represented through a National contract but rather retain the services on a regional, market, or ... Proven experience managing high-value accounts, developing long-term relationships, and delivering ...
$61K - $98K/yr
... represented through a National contract but rather retain the services on a regional, market, or ... Proven experience managing high-value accounts, developing long-term relationships, and delivering ...
$61K - $98K/yr
... represented through a National contract but rather retain the services on a regional, market, or ... Proven experience managing high-value accounts, developing long-term relationships, and delivering ...
Chesapeake, VA · On-site
$18 - $19/hr
This position works directly with assigned customers and serves as a key link between the customer ... Serve as a primary point of contact for assigned customer accounts. * Provide excellent customer ...
New
Chesapeake, VA · On-site
$18 - $19/hr
This position works directly with assigned customers and serves as a key link between the customer ... Serve as a primary point of contact for assigned customer accounts. * Provide excellent customer ...
New
Harrisonburg, VA · On-site
$30K - $79K/yr
... accounts. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED. Typically ... A proficient understanding of key sales principles and best practices. * Ability to influence ...
Harrisonburg, VA · On-site
$30K - $79K/yr
... accounts. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED. Typically ... A proficient understanding of key sales principles and best practices. * Ability to influence ...
Fredericksburg, VA · On-site
$87K - $119K/yr
Executing against pharmaceutical sales rep team established business and account plans to improve brand usage within key accounts * Collaborating with matrix team members to improve territory ...
Fredericksburg, VA · On-site
$87K - $119K/yr
Executing against pharmaceutical sales rep team established business and account plans to improve brand usage within key accounts * Collaborating with matrix team members to improve territory ...
Executing against pharmaceutical sales rep team established business and account plans to improve brand usage within key accounts * Collaborating with matrix team members to improve territory ...
Executing against pharmaceutical sales rep team established business and account plans to improve brand usage within key accounts * Collaborating with matrix team members to improve territory ...
Roanoke, VA · On-site
$89K - $120K/yr
We are seeking driven, capable, vivacious as well as positive sales account reps to build out and ... Uphold and model competencies that are key to the organizations culture including integrity, drive ...
Quick apply
Roanoke, VA · On-site
$89K - $120K/yr
We are seeking driven, capable, vivacious as well as positive sales account reps to build out and ... Uphold and model competencies that are key to the organizations culture including integrity, drive ...
Roanoke, VA · On-site
$89K - $120K/yr
We are seeking driven, capable, vivacious as well as positive sales account reps to build out and ... Uphold and model competencies that are key to the organizations culture including integrity, drive ...
Roanoke, VA · On-site
$89K - $120K/yr
We are seeking driven, capable, vivacious as well as positive sales account reps to build out and ... Uphold and model competencies that are key to the organizations culture including integrity, drive ...
Fredericksburg, VA · On-site
$87K - $119K/yr
Executing against pharmaceutical sales rep team established business and account plans to improve brand usage within key accounts * Collaborating with matrix team members to improve territory ...
Quick apply
Fredericksburg, VA · On-site
$87K - $119K/yr
Executing against pharmaceutical sales rep team established business and account plans to improve brand usage within key accounts * Collaborating with matrix team members to improve territory ...
Richmond, VA · On-site
... key accounts. - Develop new customers and contacts to expand the customer base. - Provides sales support to outside sales representatives whenever necessary to develop new accounts, expand existing ...
Richmond, VA · On-site
... key accounts. - Develop new customers and contacts to expand the customer base. - Provides sales support to outside sales representatives whenever necessary to develop new accounts, expand existing ...
| Aspect | Key Accounts Representative | Sales Associate |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, marketing, or related field | Often requires a high school diploma or equivalent; some roles prefer post-secondary education |
| Work Environment | Primarily office-based, managing key client relationships | Retail or direct sales environment, interacting with customers |
| Industry Usage | Common in B2B sectors like manufacturing, technology, and wholesale | Common in retail, consumer goods, and service industries |
The Key Accounts Representative focuses on managing and growing relationships with major clients, often in a B2B setting, requiring strategic account management skills. In contrast, a Sales Associate typically works directly with individual customers in retail or sales environments, focusing on product sales and customer service. While both roles involve sales skills, their target audiences and work settings differ significantly.
Norfolk, VA • Remote
$17.50 - $19/hr
Full-time
Re-posted 12 days ago
Description
DCM Services
Account Representative
Remote in Florida, Virginia, Tennessee, South Carolina, North Carolina | Full-Time | Non-Exempt
DCM Services, LLC is a nationally recognized leader in estate and specialty collections, headquartered in the Minneapolis-Saint Paul metro area. For over 30 years, we have partnered with some of the country's largest financial institutions to provide compassionate, compliant, and professional account resolution services.
At DCM Services, we believe that treating people with dignity - whether they are our employees or the families we serve - is the foundation of everything we do. Our team members enjoy a collaborative culture, ongoing development opportunities, and a workplace where your contributions truly matter.
As an Account Representative I, you will serve as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives. This is an office-based role at our Minnesota location. You will be part of a supportive team that values empathy, accuracy, and professionalism.
Requirements
Key ResponsibilitiesGenerate outbound calls and field incoming calls
Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing
Negotiate payment arrangements and follow up as needed
Send confirmation and settlement letters as required
Accurately document accounts and notate files with correct transaction codes
Respond to all voicemail messages daily
Adhere to company policies, procedures, and client-specific requirements
Uphold company information security and privacy responsibilities
High School Diploma or GED
Goal-oriented mindset with strong organizational skills
Courteous, empathic, and professional telephone manner
Strong verbal and written communication skills
Ability to multi-task effectively in a fast-paced, regulated environment
Team-oriented with the ability to also work independently
Computer proficiency and the ability to learn new systems
Licensed Debt Collector (or ability to obtain licensure)
Competitive, freshly increased wages - we invest in our people
Meaningful work that requires true compassion and professionalism
Collaborative, supportive team culture in a stable, established company
Bonus-eligible role with performance recognition
Sourced by ZipRecruiter
Finance and insurance
201 - 500 Employees
Minneapolis, MN, US
1999
