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Key Account Jobs in Connecticut (NOW HIRING)

Ralliant

Customer Success Manager

Plainville, CT · On-site

Key Responsibilities: Customer Success Strategy & Operating Model * Lead a unified customer success model across tactical support and strategic account teams. * Establish clear roles, service ...

GEMS INC

Customer Success Manager

Plainville, CT · On-site

Key Responsibilities: * Lead a unified customer success model across tactical support and strategic account teams. * Establish clear roles, service standards, escalation paths, and engagement ...

CRC Group

Account Executive

Middletown, CT · On-site

$68K - $85K/yr

KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties ... Manage accounts through the full lifecycle, including submission, quoting, binding, and ongoing ...

Tihinsurance

Account Executive

Old Saybrook, CT · On-site

$68K - $85K/yr

KEY RESPONSIBILITIES Followingis a summary of the essential functions for this job.Other duties may ... Manage accounts through the full lifecycle, including submission, quoting, binding, and ongoing ...

Outback Steakhouse

Key

Wilton, CT

$14.50 - $18.25/hr

By texting HIREME to 30437 you will opt-in to receive hiring messages and account related messages ... Under direct supervision, the Key position supports front-of-house team members and management by ...

Outback Steakhouse

Key

Wilton, CT · On-site

$14.50 - $18.25/hr

By texting HIREME to 30437 you will opt-in to receive hiring messages and account related messages ... Under direct supervision, the Key position supports front-of-house team members and management by ...

Outback Steakhouse

Key

Shelton, CT

$14 - $17.50/hr

By texting HIREME to 30437 you will opt-in to receive hiring messages and account related messages ... Under direct supervision, the Key position supports front-of-house team members and management by ...

Outback Steakhouse

Key

Shelton, CT · On-site

$14 - $17.50/hr

By texting HIREME to 30437 you will opt-in to receive hiring messages and account related messages ... Under direct supervision, the Key position supports front-of-house team members and management by ...

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Showing results 41-60

All JobsKey Account JobsKey Account Jobs in Connecticut

Key Account information

See Connecticut salary details

$38.1K

$88.1K

$132.7K

How much do key account jobs pay per year?

As of Aug 22, 2026, the average yearly pay for key account in Connecticut is $88,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $105,600.00 per year, depending on experience, location, and employer.

What is a key account?

A Key Account refers to a client or customer that is of strategic importance to a business due to the volume of sales, long-term partnership potential, or influence within the market. Key Account Managers are responsible for maintaining and growing these valuable relationships by understanding client needs, offering tailored solutions, and ensuring high levels of customer satisfaction. Managing key accounts often involves cross-functional collaboration, strategic planning, and regular communication to deliver exceptional service and drive mutual business success.

How do key account managers typically collaborate with other departments to meet client needs?

Key Account Managers work closely with teams such as sales, marketing, customer support, and product development to ensure client requirements are fully understood and met. They often serve as the main point of contact, communicating client feedback and coordinating solutions across departments. Successful collaboration is essential for delivering tailored solutions, resolving issues promptly, and building long-term client relationships. Regular meetings and clear communication help align internal teams with the client's goals.

What are the key skills and qualifications needed to thrive as a key account manager, and why are they important?

To thrive as a Key Account Manager, you need expertise in sales strategy, relationship management, negotiation, and a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, proficiency in Microsoft Office, and sometimes certifications in sales or account management are typically required. Exceptional communication, problem-solving, and interpersonal skills help build strong client relationships and drive business growth. These skills are crucial for retaining major clients, maximizing revenue, and ensuring long-term company success.

What is the difference between Key Account vs Sales Executive?

AspectKey AccountSales Executive
Required CredentialsTypically a bachelor’s degree in business, marketing, or related field; experience in account managementOften a bachelor’s degree; sales training or certifications beneficial
Work EnvironmentCorporate office, client meetings, account managementField sales, client visits, retail or B2B settings
Employer & Industry UsageUsed in B2B industries like manufacturing, tech, and wholesaleCommon across retail, tech, and service sectors
Search & Comparison IntentUnderstanding account management roles, client relationship focusSales targets, client acquisition, and outreach

Key Account professionals focus on managing existing client relationships, ensuring retention and growth within assigned accounts. Sales Executives primarily focus on acquiring new clients and meeting sales targets. While both roles involve client interaction, Key Account roles emphasize long-term relationship management, whereas Sales Executives are more focused on new business development.

What are the most commonly searched types of Key Account jobs in Connecticut?

The most popular types of Key Account jobs in Connecticut are:

Key Account jobs near you
Infographic showing various Key Account job openings in Connecticut as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $88,054 per year, or $42.3 per hour.

Customer Success Manager

Ralliant

Plainville, CT • On-site

Full-time

Re-posted 16 days ago

Job description

North America Customer Success Manager
Gems Setra | On-Site - Plainville, CT | Reports to: Head of Sales Operations & Marketing
The North America Customer Success Manager leads the regional customer success organization, including Customer Success Specialists responsible for day-to-day customer support and Strategic Customer Success Representatives focused on key account engagement. This role is accountable for improving daily service execution while building a more proactive customer engagement model that strengthens key account satisfaction, retention, and the overall customer experience.
Key Responsibilities:
Customer Success Strategy & Operating Model
  • Lead a unified customer success model across tactical support and strategic account teams.

  • Establish clear roles, service standards, escalation paths, and engagement expectations.

  • Shift the team from reactive issue resolution toward proactive customer management.

Team Leadership & Development
  • Coach, develop, and support a high-performing Customer Success team.

  • Set priorities, allocate resources, and reinforce accountability through regular performance cadence.

  • Build team capability and leadership bench strength through development planning and standard work.

Operational Excellence & Customer Experience
  • Own key service metrics such as response time, resolution time, backlog health, customer satisfaction, and escalation responsiveness.

  • Lead root cause problem solving and continuous improvement efforts to reduce recurring issues and improve consistency.

  • Use customer feedback and data to identify trends, prioritize improvements, and strengthen the customer journey.

Strategic Account Support
  • Oversee proactive engagement plans for key customers to improve satisfaction, responsiveness, and retention.

  • Partner with Sales and Commercial teams to align customer support with account priorities and business needs.

  • Ensure strategic customer issues are identified early and addressed through strong cross-functional follow-through.

Cross-Functional Collaboration & Systems Adoption
  • Partner with Sales, Operations, Technical Support, Marketing, Finance, and Product teams to improve end-to-end customer outcomes.

  • Drive adoption of CRM, ERP, case management, reporting, automation, and digital tools that improve customer success execution.

  • Communicate customer priorities, risks, and performance trends clearly to leadership and business partners.

Qualifications:
Required
  • 7+ years of experience in customer success, customer service leadership, commercial operations, or related B2B support functions.

  • Experience leading teams, setting priorities, coaching employees, and delivering measurable operational results.

  • Strong problem-solving and analytical capability with experience using KPIs to improve performance.

  • Ability to influence across functions and resolve customer or operational issues in a matrixed environment.

  • Familiarity with CRM, ERP, case management, or reporting systems.

Preferred
  • Bachelor's degree in related field
  • Experience leading both high-volume service teams and strategic customer-facing support roles.

  • Experience in industrial, manufacturing, technical products, or complex B2B environments.

  • Working knowledge of continuous improvement, daily management, root cause problem solving, or lean operating practices.

  • Salesforce & Oracle (JDE) experience preferred.

Why This Role Matters:
This role is critical to elevating North America Customer Success from a reactive support function to a disciplined, proactive operating model that improves customer satisfaction, strengthens key account relationships, and scales with future business needs.
#LI-JW2
Ralliant Corporation Overview
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
About Gems Setra
Gems Setra is a leading global supplier of sensing and monitoring technologies, operating within the Precision Technologies platform of Ralliant Corporation. Through our comprehensive portfolio of premium sensing products, we deliver solutions to customer problems and challenges. As two Fortive businesses merged in 2022, Gems Setra's vision is to connect our customers to their environment to create a safer, healthier, more sustainable world. Gems Sensors product offerings include a range of products that encompass liquid level, flow, and pressure sensors, miniature solenoid valves, proximity switches, and integrated fluid management solutions. The Setra Systems product line offers an extensive selection of high-quality sensing instruments for humidity, current, vacuum, energy, and pressure measurements. At the heart of our combined company's mission lies a shared dedication between Gems Sensors and Setra Systems to deliver high-quality sensing solutions, backed by reliable customer support on a global scale. As a part of Ralliant, we embrace a culture of innovation, driving progress and empowering advancements in the industries and customers we serve.
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.
Pay Range
The salary range for this position (in local currency) is 100870.00-187110.00

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