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Key Account Manager Cpg Jobs in Michigan (NOW HIRING)

NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application ...

NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application ...

Senior Key Account Manager

Wixom, MI · On-site

$100K - $115K/yr

The Senior Key Account Manager will manage and maintain all assigned accounts, identify future business opportunities and develop strong customer relationships. To identify, troubleshoot and ...

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A growing national auto parts delivery company is looking for a Key Account Manager to support several clients. Individual will be the face of the company serving as the liaison between the company ...

Communicate consistently with global key account managers on assigned accounts to leverage global opportunities into sales for North America, as well as provide the global team with insights from ...

As the Senior Key Account Manager, you play a critical role in customer relationship and account strategy, ensuring customer satisfaction and long-term growth. This role will have a heavy focus in ...

As the Senior Key Account Manager, you play a critical role in customer relationship and account strategy, ensuring customer satisfaction and long-term growth. This role will have a heavy focus in ...

As the Senior Key Account Manager, you play a critical role in customer relationship and account strategy, ensuring customer satisfaction and long-term growth. This role will have a heavy focus in ...

Regularly maintain and utilize Salesforce as a tool in all areas of sales (forecasting, lead management, follow-up, campaigns, etc.) * Comprehend the manufacturing philosophy at each OEM and/or Tier ...

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Key Account Manager Cpg information

What is the difference between Key Account Manager Cpg vs Sales Executive?

AspectKey Account Manager CpgSales Executive
CredentialsRelevant sales or marketing certifications, experience in CPG industrySales or marketing background, often less specialized
Work EnvironmentClient-focused, managing key accounts within CPG companiesField or office-based, focusing on new business development
Employer & IndustryCPG companies, retail chains, distributorsVarious industries, including retail, wholesale, and direct sales

The Key Account Manager Cpg primarily manages existing key accounts within the consumer packaged goods industry, focusing on client retention and growth. In contrast, a Sales Executive often focuses on acquiring new clients and expanding sales across various industries. While both roles require strong sales skills, the Key Account Manager Cpg emphasizes relationship management with established clients in the CPG sector.

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Infographic showing various Key Account Manager Cpg job openings in Michigan as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Engineering Key Account Manager

NGK Detroit

Novi, MI • On-site

Full-time

Re-posted yesterday


Job description

NGK Automotive Ceramics USA, Inc. is a subsidiary of the leading ceramic technology company NGK Corporation, located in Nagoya, Japan. NGK Automotive Ceramics USA, Inc. directly supports and supplies all major automobile manufacturers and heavy-duty diesel manufacturers with high-performance components for emission control systems. NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application engineering and/or engineering account management experience.
I. BASIC FUNCTIONS
Researches and reports information on the performance of company technologies as well as competing technologies within the Customer base. Aids in the development and application of products to fulfill customer needs. Confers with existing and prospective customers and assesses customer needs. Promotes and implements technical products and services into customer development and production programs. Responsibilities include providing product functionality and capability reports and acting as technical liaison both internally and externally. Responsible for the communication between NGK and customers and acts as the liaison for the commercial and technical aspects of the business. This is a hybrid role requiring 2-3 days in office.
II. ESSENTIAL FUNCTIONS
  1. Has the lead function on all interactions with the Customer and has responsibilities and ownership for the business account. Takes full accountability for all aspects of the business and solicits support from within the company in the interests of the company. Acts as the communication leader for the business account. Strives to establish NGK as global number one supplier at the customer.
  2. Responsible for the commercial success of the account, by hitting sales and profit targets that comply with growing market demand and maintain/increase price levels for the future.
  3. Always maintains and seeks deeper communication networks at the customers (OEM & supply chain partners).
  4. Ensure regular and consistent meetings with Customers capturing detailed reports, outcomes and necessary actions whilst documenting the details and capturing on the NAU database.
  5. Provides technical expertise, recommends improvements and negotiates with Customers on product specifications, performance requirements, developments strategies and configurations and leads interaction with Product Management (PM) at NAU and ACPE to find best solutions for the Customer and NGK.
  6. Confers with key Customer personnel in engineering, purchasing and quality etc. to assess their needs and to determine their technical and business requirements (Quality/cost/performance), whilst always understanding the direct impact on NGK.
  7. Collaborates with Business Strategy (BS) and PM groups to communicate/interchange customer requirements and establish best case solutions from a Commercial and Technical perspective.
  8. Coordinates the negotiation of contracts, contractual changes, preparations of proposals and financial conditions of contracts. Coordinates and monitors pricing, quotations, business proposals and 'win-or-lose' feedback, all with the support of BS group and HQ.
  9. Initiates the kick-off of PPAP & Production products via the 'Advanced Information' (AI) & 'Confirmed Information' (CI) process in conjunction with guidance from BS group.
  10. Has lead responsibility for the creation of customer budgets files as required by HQ twice per annum. Provides physical budget files to BS group and agree final figures before it is submitted to HQ via the BS group.
  11. Monitors the actual sales and delivery figures related to the annual budget figures and initiates investigations with Customers on questionable discrepancies. Provide clarity and direction to relevant departments (Planning, Logistics, BS group and HQ).
  12. Researches changing and global emission regulations and resulting after-treatment technology development/requirements. Anticipates future business needs.
  13. Monitors market trends and recommends necessary business strategies.
  14. Monitors competitor performance and recommend product/technology & commercial development strategies as required. Anticipates possible future actions of the competition.
  15. Works as key communication interface between Customers and PM & BS groups and actively participates in internal meetings (Technical & Commercial) to convey business needs to all parties. Acts as key participant in internal technical exchanges and promotes the customers needs in forums such as GEM and NAU technical meetings.
  16. Aids in the development of existing NGK processes and systems to fulfill the needs of customers.
  17. Leads to resolve Quality Assurance (QA) issues and diagnostics of technical problems, related to the products and relevant specifications.
  18. Responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (Technical and Commercial).
  19. Coordinates and supports visits to customer or NGK facilities for issues such as customer audits, senior management business meetings, workshops, quality issues etc.
  20. Focuses on all opportunities for product differentiation. Delivers input and support for any internal or external new business opportunities as well as new applications within existing customers.
  21. Ensures adherence to master vehicle/engine program plans and develops solutions to problems, as well as directs those assigned to the program from various departments within NGK and customer if necessary. Provide program status reports and ensure sufficient communication to all relevant parties both internal and external.
  22. Ensures compliance and support of company policies, procedures, and objectives.
  23. Performs duties as deemed necessary by direct supervisor and senior management.

III. QUALIFICATIONS
Education/: Bachelor's degree in engineering or equivalent, Master's degree is preferred.
Experience: Three (3) to five (5) years of direct experience as application engineer or similar position(s).
Skills/Aptitude:
  • Knowledge of the practical application of engineering science and technology.
  • Emissions ceramics products, Coater and Canner experience preferred.
  • Strong customer interface and negotiation skills.
  • Ability to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Effective oral and written communication skills.
  • Excellent inter-personal skills, computer literate.
Work Environment:
  • Office environment.
  • Hybrid work schedule. (Full time office attendance may be required during training period)
  • Overtime may be required to meet program/project deadlines.
  • Physically able to participate in presentations and meetings.
  • Domestic and International travel is required.