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Key Account Associate Jobs in Chicago, IL (NOW HIRING)

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Key Account Associate information

See Chicago, IL salary details

$30.4K

$58.6K

$80.4K

How much do key account associate jobs pay per year?

As of May 28, 2026, the average yearly pay for key account associate in Chicago, IL is $58,573.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Key Account Associate, and why are they important?

To thrive as a Key Account Associate, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and proficiency in Microsoft Office are typically essential. Excellent communication, negotiation abilities, and problem-solving skills help build rapport with clients and address their needs effectively. These skills are crucial for maintaining client satisfaction, achieving sales targets, and contributing to the company’s growth.

How does a Key Account Associate typically collaborate with other departments to support client needs?

Key Account Associates regularly work alongside teams such as sales, marketing, logistics, and customer service to ensure that key clients receive comprehensive support. This collaboration often involves coordinating on customized solutions, streamlining communication between the client and internal teams, and addressing any challenges that arise promptly. By maintaining strong interdepartmental relationships, Key Account Associates help ensure client satisfaction and drive retention. Effective teamwork is crucial, as these associates serve as the primary point of contact and must align internal resources to meet client expectations.

What are Key Account Associates?

Key Account Associates are professionals responsible for managing and nurturing relationships with an organization's most important clients, known as key accounts. They work closely with these clients to understand their needs, provide solutions, and ensure customer satisfaction. Their role often includes handling inquiries, resolving issues, and collaborating with internal teams to deliver tailored services or products. By maintaining strong relationships, Key Account Associates help drive sales growth and client retention for the company.

What is the difference between Key Account Associate vs Sales Coordinator?

AspectKey Account AssociateSales Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldUsually requires a bachelor's degree, often in business or communications
Work EnvironmentWorks closely with key clients, manages account relationships, often in B2B settingsSupports sales teams, coordinates sales activities, and handles administrative tasks
Employer & Industry UsageCommon in manufacturing, wholesale, and B2B sectorsWidely used across retail, corporate sales, and service industries

The Key Account Associate focuses on managing relationships with major clients and maintaining key accounts, while the Sales Coordinator supports sales teams with administrative and coordination tasks. Both roles require strong communication skills and a customer-focused approach, but the Key Account Associate has a more strategic client management focus.

What are the most commonly searched types of Key Account jobs in Chicago, IL? The most popular types of Key Account jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Key Account Associate jobs? Cities near Chicago, IL with the most Key Account Associate job openings:
Key Account Associate jobs near you
Account Associate- Employee Benefits

Account Associate- Employee Benefits

Insurance Office of America

Chicago, IL

$48.90K - $66.40K/yr

Full-time

Medical, Retirement

Posted 7 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance

Job description

Job Description:

Title:AccountAssociate-Employee Benefits

Work Mode:Remote/ Eastern and Central Time Zones Only| Location/Supporting:Longwood, FL| Experience:Level-Funded and Self-Funded Plans

Supporting:Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:This position handles Account Associate activities for the IOA Employee Benefits team under a Producer, AE, AM, or EB Operations Team Leader. Responsibilities include client service, directing Account Coordinators, team productivity, policy administration, renewals, new policy setup, audits, data management, communication, professional development,identifyingsales opportunities, and upholding IOA core values.


Key Responsibilities:

  • Client Management:Under the direction of a Producer, AE, AM, or EB Team Leader,assistin managing an assigned book of business, meeting all performance requirementsregardingproduction, quality, and service, and ensuring no liability associated with errors and omissionsoccurs.

  • Client Service:Deliver outstanding client service at all times, including proactivelyanticipatingclient needs,maintainingfrequent and professional client communication, and responding quickly to any service requests.

  • Team Leadership:Direct day-to-day activities and workflow of Account Coordinator(s), includingmaking workassignments, delegating tasks, communicating performance expectations, monitoring execution to ensure performance requirements are met, and recommending corrective actions when needed.

  • Business Growth:Activelyseekto grow IOA business, includingidentifyingand acting on sales opportunities.

  • Policy Management:Track policy expirations for existing clients and work proactively to ensureappropriate actionsare taken tofacilitaterenewals.

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement.

  • Communication:Maintaintransparent communication with Producers and team members.

  • Compliance: Ensure adherence to company policies and industry standards.

  • Champion IOA core values anddemonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 2+ years ofEmployee Benefitsexperience

  • Active Life & Health License

  • Exceptional customer service and communication skills

  • Strong organizationaland multi-taskingskills

  • High accuracy in handling large work volumes

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 45-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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