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Key Account Associate Jobs in Chicago, IL (NOW HIRING)

SALES ASSOCIATE

Glenview, IL · On-site

$15 - $17/hr

As a Sales Associate , you represent Von Maur and impact our reputation as America's Leading ... Ring POS transactions and key account information * Maintain a visually appealing and clean ...

SALES ASSOCIATE

Orland Park, IL · On-site

$15 - $17/hr

As a Sales Associate , you represent Von Maur and impact our reputation as America's Leading ... Ring POS transactions and key account information * Maintain a visually appealing and clean ...

Shoe Sales Associate As a Shoe Sales Associate, you represent Von Maur and impact our reputation as ... Ring POS transactions and key account information * Assist customers with sizing, fitting and ...

As a Cosmetic Sales Associate , you represent Von Maur and impact our reputation as America ... Ring POS transactions and key account information * Highlight product knowledge and store services ...

As a Sales Associate , you represent Von Maur and impact our reputation as America's Leading ... Ring POS transactions and key account information * Maintain a visually appealing and clean ...

Showing results 21-40

Key Account Associate information

See Chicago, IL salary details

$29.8K

$57.4K

$78.8K

How much do key account associate jobs pay per year?

As of Aug 20, 2026, the average yearly pay for key account associate in Chicago, IL is $57,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $65,100.00 per year, depending on experience, location, and employer.

What is a key account associate?

Key Account Associates are professionals responsible for managing and nurturing relationships with an organization's most important clients, known as key accounts. They work closely with these clients to understand their needs, provide solutions, and ensure customer satisfaction. Their role often includes handling inquiries, resolving issues, and collaborating with internal teams to deliver tailored services or products. By maintaining strong relationships, Key Account Associates help drive sales growth and client retention for the company.

How does a key account associate typically collaborate with other departments to support client needs?

Key Account Associates regularly work alongside teams such as sales, marketing, logistics, and customer service to ensure that key clients receive comprehensive support. This collaboration often involves coordinating on customized solutions, streamlining communication between the client and internal teams, and addressing any challenges that arise promptly. By maintaining strong interdepartmental relationships, Key Account Associates help ensure client satisfaction and drive retention. Effective teamwork is crucial, as these associates serve as the primary point of contact and must align internal resources to meet client expectations.

What are the key skills and qualifications needed to thrive as a key account associate, and why are they important?

To thrive as a Key Account Associate, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and proficiency in Microsoft Office are typically essential. Excellent communication, negotiation abilities, and problem-solving skills help build rapport with clients and address their needs effectively. These skills are crucial for maintaining client satisfaction, achieving sales targets, and contributing to the company’s growth.

What is the difference between Key Account Associate vs Sales Coordinator?

AspectKey Account AssociateSales Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldUsually requires a bachelor's degree, often in business or communications
Work EnvironmentWorks closely with key clients, manages account relationships, often in B2B settingsSupports sales teams, coordinates sales activities, and handles administrative tasks
Employer & Industry UsageCommon in manufacturing, wholesale, and B2B sectorsWidely used across retail, corporate sales, and service industries

The Key Account Associate focuses on managing relationships with major clients and maintaining key accounts, while the Sales Coordinator supports sales teams with administrative and coordination tasks. Both roles require strong communication skills and a customer-focused approach, but the Key Account Associate has a more strategic client management focus.

What are the most commonly searched types of Key Account jobs in Chicago, IL?

The most popular types of Key Account jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Key Account Associate jobs?

Cities near Chicago, IL with the most Key Account Associate job openings:

Infographic showing various Key Account Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $57,385 per year, or $27.6 per hour.

Key Account Customer Success Associate_Chineses Vertical

Chowbus

Chicago, IL • On-site

$60K - $70K/yr

Full-time

Re-posted 22 days ago


Job description

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities. Our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere.

The Key Account Customer Success Manager (KACSM) is responsible for building and maintaining long-term relationships with key enterprise clients, ensuring they fully leverage the company's POS solutions to maximize business value. This role supports clients through POS system and feature demonstrations, evaluates solution fit based on operational needs, and guides restaurant locations through onboarding and implementation. The KACSM works cross-functionally with Sales, Product, Technical, and Support teams to deliver a seamless customer experience, drive client satisfaction, and support long-term business success. This is an on-site position in Chicago. Occasional visits to merchant locations and extended hours may be required depending on business needs.

Client Relationship Management
  • Serve as the primary point of contact for master clients, building and maintaining long-term relationships with senior management teams.
  • Gain a deep understanding of clients' business needs and goals, proactively communicating product requirements to internal teams and providing tailored POS solutions to drive client success and satisfaction.
  • Identify upsell and upgrade opportunities within existing accounts to expand product adoption and increase customer value.
  • Recognize expansion opportunities within enterprise restaurant groups and drive new store signings as clients continue to grow.
Product Demos and Implementation
  • Assist large clients in completing POS product demos, ensuring they fully understand system capabilities and solution fit for their operational needs.
  • Support individual store onboarding and go-live processes, ensuring smooth deployment and operational readiness.
Problem Solving and Support
  • Proactively identify and resolve issues related to POS system usage, providing timely support and effective solutions.
  • Coordinate with internal teams to ensure prompt responses to client inquiries and operational challenges.
Client Training and Guidance
  • Deliver comprehensive system training and onboarding guidance to ensure clients are fully proficient in using the POS platform.
  • Conduct regular training sessions and product update meetings to keep clients informed about new features and enhancements.
Cross-Functional Collaboration and Requirement Follow-up
  • Partner closely with Product, Engineering, Technical Support, and Operations teams to ensure client feedback is incorporated into product improvements.
  • Lead regular weekly and monthly client meetings to gather business and product requirements, document feedback, and drive timely follow-up across relevant teams.
What You Bring
  • Advanced Microsoft skills, especially in Excel and Powerpoint required
  • Strong execution skills required
  • Strong problem-solving abilities, with the flexibility to address client needs in fast-paced environments.
  • Self-motivated and capable of leading initiatives independently while contributing to team success.
  • Proficient in data analysis and reporting, and familiar with CRM systems (e.g., Salesforce) and office software.
  • Strong verbal and written communication skills required
  • Bachelor's degree or higher in the related areas preferred
  • 2+ years of experience in customer success management preferred
  • Bilingual proficiency in English and Mandarin required
  • Familiarity with POS systems and business processes within the retail industry preferred

What We Offer

  • A fair compensation package
  • Medical, dental, and vision insurance
  • 401(k)
  • 100% employer-paid Short-Term Disability (STD)
  • 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
  • 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
  • Company holidays
  • Birthday off
  • Paid Parental Leave
  • Flexible Paid Time Off (PTO)
  • Employee Assistance Program (EAP)

The salary for this role is $60000-$70000, plus sales commission, depending on experience.