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Kaiser Permanente Admin information

What are the key skills and qualifications needed to thrive as a Kaiser Permanente admin?

To thrive as a Kaiser Permanente Administrator, you need strong organizational management, healthcare operations knowledge, and typically a bachelor's or master's degree in healthcare administration or a related field. Familiarity with healthcare management software, electronic health records (EHR) systems, and compliance regulations like HIPAA is vital. Exceptional communication, leadership, and problem-solving skills help you effectively manage teams and ensure smooth facility operations. These abilities are essential for maintaining high standards of patient care, regulatory compliance, and operational efficiency within the organization.

What are some common challenges faced by administrative professionals at Kaiser Permanente, and how can applicants prepare for them?

Administrative professionals at Kaiser Permanente often manage a variety of tasks, including scheduling, patient communications, and supporting clinical teams. A common challenge is balancing high volumes of work while maintaining accuracy and excellent customer service, especially in a fast-paced healthcare environment. Applicants can prepare by honing their organizational and multitasking skills, becoming comfortable with healthcare software systems, and demonstrating strong communication abilities. Being proactive and adaptable can help candidates thrive and contribute effectively to their team.

What is a Kaiser Permanente admin?

Kaiser Permanente Admins are administrative professionals who support the daily operations of Kaiser Permanente healthcare facilities. Their responsibilities often include scheduling appointments, managing patient records, handling communications, and ensuring that office procedures run smoothly. They play a key role in facilitating the flow of information between patients, medical staff, and other departments. By maintaining organized and efficient administrative processes, they help create a positive experience for both patients and staff.

What is the difference between Kaiser Permanente Admin vs Medical Office Assistant?

AspectKaiser Permanente AdminMedical Office Assistant
CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma; certification preferred but not always required
Work EnvironmentHealthcare administration offices within Kaiser Permanente facilitiesMedical clinics, outpatient facilities, and healthcare offices
Employer & Industry UsagePrimarily within Kaiser Permanente healthcare systemVarious healthcare providers, including hospitals and clinics
Job ResponsibilitiesManaging administrative tasks, scheduling, patient records, billing supportPatient check-in/out, appointment scheduling, basic clerical duties

The Kaiser Permanente Admin role focuses on administrative management within Kaiser facilities, handling a broader range of office tasks. In contrast, Medical Office Assistants perform more direct patient-facing duties in clinical settings. Both roles require similar educational backgrounds but differ in daily responsibilities and work environments.

What cities are hiring for Kaiser Permanente Admin jobs? Cities with the most Kaiser Permanente Admin job openings:
What states have the most Kaiser Permanente Admin jobs? States with the most job openings for Kaiser Permanente Admin jobs include:
Infographic showing various Kaiser Permanente Admin job openings in the United States as of August 2026, with employment types broken down into 69% Full Time, 24% Part Time, 1% Temporary, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Associate Masters Mental Health Professional-General Adult Outpatient

Kaiser Permanente

Elk Grove, CA โ€ข On-site

$48.90/hr

Other

Posted 8 days ago


Job description

Job Summary:

Under supervision of a Licensed Clinical Social Worker, Licensed Marriage Family Therapist or a Licensed Professional Clinical Counselor, provides mental health assessment and triage, diagnosis, treatment and crisis intervention services for adult and/or child members who present themselves for psychiatric evaluation with a broad range of mental health needs. Under supervision, may collaborate with treating primary care providers and with psychiatric and allied health professional team members to plan and direct each individual patients treatment program.


Essential Responsibilities:

  • Confers and consults with supervisor regarding members progress and treatment and may consult with psychiatrist as well, if both are involved in members care.
  • May provide appropriate support to members family, including explanation of treatment, instructions in how to support treatment and interventions to increase acceptance of and adherence to treatment, at members request.
  • Utilizes resources of public and private agencies and community organizations to meet the needs of the members treatment to include referral of the member and/or members family to external resources, as appropriate. Participates in departmental program development, implementation and evaluation.
  • Reports safety concerns to mandated reporting agencies.
  • Develops, implements, coordinates, and evaluates clinical treatment programs for the diagnosis, treatment, and/or referral of Health Plan members with acute or chronic mental illness. Participates in staff conferences to select, plan, and evaluate treatment programs. Provides outpatient psychotherapy to individuals, couples, families and groups. Instructs and counsels patients and their families regarding compliance with prescribed therapeutic regimens and adherence to prescribed medication regimens, within the scope of practice. May administer specialized therapeutic procedures, as appropriate. Provides appropriate support to members family. May develop and conducts psychoeducational classes and groups.
  • Prepares intake summaries, treatment plans, and case summaries and maintains ongoing confidential records. Charts members treatment and progress in accord with Kaiser Permanente, state and NCQA regulations and in keeping with accepted community standards.
  • Collaborates with physicians in screening and evaluating patients for psychotropic medications, within the scope of practice. Utilizes resources of public and private agencies and community organizations to meet the needs of the members treatment. May develop, implements, and evaluates behavioral medicine and health psychology programs in a variety of settings, including primary care. Provides consultation to primary care providers and health educators on matters relating to mental health, health psychology and behavioral medicine.

Basic Qualifications:
Experience

  • N/A
Education

  • Masters degree in Social Work, Social Welfare from a clinical track, Clinical or Counseling Psychology or related field required from an accredited college or university by start date.
License, Certification, Registration
  • Associate Marriage and Family Therapist (California) from State of California Board of Behavioral Sciences OR Associate Professional Clinical Counselor Registration (California) from State of California Board of Behavioral Sciences OR Registered Associate Clinical Social Worker (California) from State of California Board of Behavioral Sciences
Additional Requirements:

  • Once hired as an Associate, an employee will be offered and must work a schedule that would accumulate at least half the required supervisory hours annually.
  • Upon completion of supervised hours, employee must obtain one of the following California state licenses within 24 months of hire: Licensed Professional Clinical Counselor, Licensed Marriage and Family Therapist, or Licensed Clinical Social Worker
  • Must be familiar with DSM-V as a means of diagnosis.
  • Has experience in assessing, diagnosing and treating a broad range of psychiatric conditions.
  • Excellent interpersonal and communication skills.
  • Knowledge of social service agencies, state regulations, and professional board standards as is related to member treatment, patient rghts, and member/patient confidentiality.
  • Knowledge of Evidence-Based Practice and psychotherapy research methods.
  • Knowledge of the bio-psycho-social functions that contribute to mental health.
  • Accuracy in diagnosing patients and developing effective treatment plans.
  • Competence in individual, family and/or group psychotherapy.
  • Professional maturity and ethical integrity necessary for assuming professional responsibilities.
  • Commitment to quality of service, teamwork, and participation in a highly interactive multidisciplinary clinic.
  • Ability to complete multiple tasks/objectives in a timely manner.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:

  • Previous clinical responsibility to include crisis intervention, individual and group psychotherapy.
  • Demonstrated professional maturity and ethical integrity necessary for assuming professional responsibilities, preferred
  • Demonstrated commitment to quality of service, teamwork, and participation in a highly interactive multidisciplinary clinic preferred
  • Demonstrated ability to complete multiple tasks/objectives in a timely manner, preferred
  • Accuracy in diagnosing patients and developing effective treatment plans, preferred
  • Competence in individual, family and group psychotherapy, preferred.