ZipRecruiter

Log In

1

Kaiser Member Service Representative Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsKaiser Member Service Representative Jobs

Kaiser Member Service Representative information

See salary details

$8

$15

$24

How much do kaiser member service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for kaiser member service representative in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What are popular job titles related to Kaiser Member Service Representative jobs?

For Kaiser Member Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Kaiser Member Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Member Service Representative

Remote

S3 Shared Service Solutions
Banking and Credit Intermediation • 201 - 500 employees
Learn more about S3 Shared Service Solutionsexternal

$19.23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Member Service Representative

The Member Service Representative will be part of our talented remote Contact Center team. The Member Service Representative will answer phone calls to assist with questions and requests regarding membership, banking products, services, and rates while seeking to exceed member expectations with every interaction. We pride ourselves on delivering world class service in a collaborative and supportive team environment. Our success is dependent upon employees who are self-motivated, dependable, adaptable, a team player, and member focused.

TOP JOB RESPONSIBILITIES:

  • Answers phone calls and utilizes knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both member and non-member callers.
  • Completes required member verification, reviews accounts, relay company and credit union policy/procedures, and communicates with management or other S3 teams/departments as needed to remedy member service issues in a remote environment.
  • Specializes in either digital, cards, or loans-related queue and processes related transactions.

Other responsibilities and opportunities:

  • Corresponds with other departments and management through email for additional requests or research.
  • Additional job-related projects and duties as assigned by management.

QUALIFICATIONS & SKILLS:

  • 6 months of experience in customer service is preferred.
  • Excellent written and verbal communication.
  • Thrives in a fast-paced customer service environment.
  • Must be highly organized and detail oriented.
  • Ability to work independently and prioritize work effectively.
  • Ability to navigate and utilize multiple platforms/computer software simultaneously.
  • Experience in a remote work environment with dual monitors is a plus.
  • Works well in a structured and procedure driven position.

PERKS AND BENEFITS:

  • Group medical, dental, and vision coverage insurance
  • Generous Paid Time Off
  • Up to 11 Paid Holidays Per Year
  • 401(k) With Employer Match and Discretionary Contribution
  • Employee Referral Program
  • Wellness Programs
  • Peer-to-Peer Recognition Program
  • Salary is $19.23/hour

Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Apply