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Junior Technical Support Analyst Jobs (NOW HIRING)

Trilyon, Inc.

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with possible extension) * Manage and administer the Google Chrome Management Console for devices and ...

LexisNexis

Technical Support Analyst

Alpharetta, GA · On-site

$44K - $74K/yr

About the Role The Technical Support Analyst is a customer-facing role focused on providing application expertise and technical support across post-sales engagements. This role serves as a trusted ...

Element Logic

Technical Support Analyst

Melbourne, FL · On-site

As a Technical Support Analyst , you'll help customers troubleshoot DCMS systems, support go‑live activities, and keep operations running smoothly from day one. Provide technical support and ...

RELX

Technical Support Analyst

Alpharetta, GA

$44K - $74K/yr

About the Role The Technical Support Analyst is a customerfacing role focused on providing application expertise and technical support across postsales engagements. This role serves as a trusted ...

RELX Group plc

Technical Support Analyst

Alpharetta, GA · On-site

$44K - $74K/yr

About the Role The Technical Support Analyst is a customer-facing role focused on providing application expertise and technical support across post-sales engagements. This role serves as a trusted ...

Loomis

Technical Support Analyst

Elmhurst, IL · On-site

$65K - $90K/yr

Position Summary The Level 3 Technical Support Analyst serves as the highest escalation point within the technical support organization, providing deep technical expertise across NCR platforms ...

Burroughs

Technical Support Analyst

Elmhurst, IL · On-site

$65K - $90K/yr

Position Summary The Level 3 Technical Support Analyst serves as the highest escalation point within the technical support organization, providing deep technical expertise across NCR platforms ...

Burroughs, Inc.

Technical Support Analyst

Elmhurst, IL · On-site

$65K - $90K/yr

Position Summary The Level 3 Technical Support Analyst serves as the highest escalation point within the technical support organization, providing deep technical expertise across NCR platforms ...

nLeague

Technical Support Analyst

Richmond, VA · On-site

Technical Support Analyst 2 Department: DGS Location: 101 North 14th Street Richmond, Va. 23219 Duration: 06+ Months Top Technical Skills * Helpdesk Support & Ticketing Systems Proficient in ...

TestHiring

Technical Support Analyst

Denver, CO · Remote

Role Overview: We're looking for a Remote Technical Support Analyst who loves solving problems and providing exceptional customer experiences. You'll be the first line of technical assistance for our ...

Sureify

OR · On-site

Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our Client Support Services team. This role is for someone who wants to be at the intersection of client ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...

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All JobsJunior Technical Support Analyst Jobs

Junior Technical Support Analyst information

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$15

$32

$53

How much do junior technical support analyst jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for junior technical support analyst in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What is the difference between Junior Technical Support Analyst vs Technical Support Specialist?

AspectJunior Technical Support AnalystTechnical Support Specialist
Required CredentialsAssociate's degree or equivalent, certifications like CompTIA A+Similar credentials, often with more experience
Work EnvironmentEntry-level support, often in call centers or help desksCustomer-facing roles, troubleshooting hardware/software
Employer & Industry UsageIT departments, tech companies, service providersIT support, tech firms, enterprise support

The main difference is experience level and scope. Junior Technical Support Analysts are typically entry-level, focusing on basic troubleshooting, while Technical Support Specialists often handle more complex issues and have more experience. Both roles are essential in IT support teams and share similar credentials and work environments.

What cities are hiring for Junior Technical Support Analyst jobs? Cities with the most Junior Technical Support Analyst job openings:
What are the most commonly searched types of Technical Support Analyst jobs? The most popular types of Technical Support Analyst jobs are:
What states have the most Junior Technical Support Analyst jobs? States with the most job openings for Junior Technical Support Analyst jobs include:
Technical Support Analyst

Technical Support Analyst

ACI Infotech

Fort Lauderdale, FL • On-site

Full-time

Posted 23 days ago

Job description

Job Title: Technical Support Analyst
Location: Ft Lauderdale, Hollywood, Miramar area( Hybrid)
12+ months of Contract
Job Summary:
Technical Support Analyst, first point of contact for technical issues, answering calls and working on Technical Support issues to resolve common problems quickly and efficiently.
  • Respond to support tickets from employees experiencing technical difficulties with their hardware, software, or network.
  • Troubleshoot and resolve basic issues, such as resetting passwords, resolving printer connectivity problems, or installing approved software.
  • Escalate more complex problems to higher-level IT staff when a known solution is not readily available.
  • Document and track all support requests and their resolutions in a ticketing system to build an internal knowledge base.
  • Assist with device configuration and setup for new employees.
  • Perform remote and in-person support, which may include assisting staff at the Warehouse with their IT equipment.

--Warehouse activity which involves inventory management for IT equipment and general material handling, picking, packing, and shipping IT equipment to Work at Home Users and tracking deliveries with FedEx Ship Manager software (this specific experience is desired).
The warehouse component of the job involves inventory management for IT equipment and general material handling.
  • Track IT inventory, including laptops, monitors, keyboards, and other peripherals, using an asset management system.
  • Receive new equipment by unloading shipments, verifying contents against purchase orders, and inspecting for any damage.
  • Prepare outgoing shipments of IT hardware, ensuring items are accurately documented, packed, and labeled.
  • Perform cycle counts to verify that physical inventory matches digital records.
  • Use warehouse equipment, such as pallet jacks, to move and store equipment safely.
  • Maintain a clean and organized work environment in both the IT staging area and the main warehouse.

Technical and organizational skills:
  • Basic knowledge of computer hardware, software, and network concepts.
  • Familiarity with inventory or warehouse management systems (WMS) is a plus.
  • Proficiency in common office software (e.g., Microsoft Office Suite).
  • Excellent organizational skills and strong attention to detail for managing inventory accuracy.
  • Physical ability to perform manual labor, including lifting and moving items up to 50 lbs or more.

Interpersonal and communication skills:
  • Strong verbal and written communication skills for assisting and training employees.
  • Good problem-solving abilities to troubleshoot and resolve issues logically.
  • Strong customer service skills to assist users effectively and patiently.
  • The ability to be self-motivated and work productively with little supervision.

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