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Junior Technical Support Analyst Remote Jobs in Beaumont, TX

Cybersecurity Analyst

Beaumont, TX ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

SOC Analyst

Beaumont, TX ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...

Analyst, Growth

Beaumont, TX ยท On-site +1

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Remote Spanish Bilingual Customer Service

Beaumont, TX ยท Remote

$14.75 - $18.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Cloud Security Engineer

Beaumont, TX ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

Red Team Engineer

Beaumont, TX ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

Trust & Safety Engineer

Beaumont, TX ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

Penetration Tester

Beaumont, TX ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

AI Security Specialist

Beaumont, TX ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

DevSecOps Architect

Beaumont, TX ยท Remote

$40 - $75/hr

... technical security problems, and providing feedback that directly shapes how these systems reason ... Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.

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Junior Technical Support Analyst Remote information

See Beaumont, TX salary details

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How much do junior technical support analyst remote jobs pay per hour?

As of May 28, 2026, the average hourly pay for junior technical support analyst remote in Beaumont, TX is $30.77, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $33.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Technical Support Analyst Remote, and why are they important?

To thrive as a Junior Technical Support Analyst Remote, you need a solid understanding of computer systems, troubleshooting, and basic networking, often supported by a relevant degree or technical certification. Familiarity with ticketing systems like Zendesk, remote desktop tools, and knowledge of operating systems such as Windows or macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are essential to deliver timely technical support and maintain customer satisfaction in a remote work environment.

How does a Junior Technical Support Analyst typically collaborate with other teams in a remote environment?

As a Junior Technical Support Analyst working remotely, you'll frequently collaborate with cross-functional teams such as engineering, product management, and customer service through digital channels like email, chat, and video calls. Effective communication and documentation are essential, as you'll often need to escalate complex issues or relay customer feedback to the appropriate team. Regular virtual meetings and shared task management tools help ensure everyone stays aligned and support requests are resolved efficiently. This collaborative structure not only enhances problem-solving but also provides valuable learning opportunities from more experienced colleagues.

What does a Junior Technical Support Analyst do, especially in a remote role?

A Junior Technical Support Analyst provides first-level support for users experiencing technical issues with software, hardware, or network systems. In a remote role, they primarily communicate with clients or employees through email, chat, or phone to troubleshoot problems, guide users through solutions, and escalate complex issues to senior team members. They also document issues, maintain support records, and may assist with basic system updates or installations, all while working from a remote location. This role requires good communication skills, problem-solving abilities, and a basic understanding of IT systems.

What is the difference between Junior Technical Support Analyst Remote vs Technical Support Specialist Remote?

AspectJunior Technical Support Analyst RemoteTechnical Support Specialist Remote
Required CredentialsAssociate degree or equivalent, basic technical knowledgeHigh school diploma or equivalent, some technical training
Work EnvironmentRemote, entry-level support rolesRemote, customer-focused technical support
Employer & Industry UsageIT companies, tech support firms, software providersIT services, hardware vendors, software companies

The Junior Technical Support Analyst Remote typically requires foundational technical skills and an entry-level certification, focusing on troubleshooting and customer support. The Technical Support Specialist Remote may have similar credentials but often emphasizes customer service and product knowledge. Both roles are remote and common in tech industries, but the analyst role may involve more technical diagnostics, while the specialist focuses on customer interaction.

What are popular job titles related to Junior Technical Support Analyst Remote jobs in Beaumont, TX? For Junior Technical Support Analyst Remote jobs in Beaumont, TX, the most frequently searched job titles are:
What job categories do people searching Junior Technical Support Analyst Remote jobs in Beaumont, TX look for? The top searched job categories for Junior Technical Support Analyst Remote jobs in Beaumont, TX are:
What cities near Beaumont, TX are hiring for Junior Technical Support Analyst Remote jobs? Cities near Beaumont, TX with the most Junior Technical Support Analyst Remote job openings:
Cybersecurity Analyst

Cybersecurity Analyst

DataAnnotation

Beaumont, TX โ€ข Remote

$40 - $75/hr

Part-time

Posted 4 days ago


Job description

Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule.

We are looking for experienced cybersecurity professionals to help advance AI development. Cybersecurity platforms are increasingly powered by AI โ€” but these systems still need practitioners with real-world experience to validate whether the outputs actually hold up in practice. That's where you come in.

As a member of DataAnnotation's team, you'll work closely with state-of-the-art AI models on tasks like evaluating AI-generated security content, solving technical security problems, and providing feedback that directly shapes how these systems reason about real-world threats and defenses. Some team members fit this work alongside a full-time role, while others treat it as their primary focus.

To get started, once you sign up for an account, you'll take a short assessment (this serves as our version of an interview). If you pass, you'll receive an email confirmation and paid work will become available to you through our platform.

Benefits:

  • Fully remote: work from anywhere in the US, Canada, UK, Ireland, Australia, and New Zealand.
  • Flexible schedule: choose which projects you take on and when you work.
  • Projects are paid hourly starting at $50-75+/hr, with bonuses for high-quality and high-volume work
  • Impact: help shape the future of AI technologies built for cybersecurity.

Responsibilities:

  • Evaluate AI-generated cybersecurity content โ€” including threat analysis, vulnerability assessments, and offensive security techniques โ€” for real-world accuracy and validity.
  • Design and solve security-focused technical problems used to train AI systems.
  • Write clear technical explanations and security-relevant code.
  • Provide feedback that directly shapes the next generation of AI security models.

Qualifications:

  • 2+ years of hands-on experience in a cybersecurity role โ€” such as penetration testing, red teaming, incident response, detection engineering, DFIR, malware analysis, threat intelligence, or adjacent fields, including government or military cyber operations.
  • Some coding experience required; comfort navigating and patching a codebase is key.
  • Fluency in English (native or bilingual level) with strong writing skills.
  • A bachelor's degree is preferred.
  • Cybersecurity certifications are a plus (e.g., OSCP, CRTO, GREM, GCFA, CEH, and similar).

Note: Payment is made via PayPal. We will never ask for any money from you. This job is only available to those in the US, Canada, UK, Ireland, Australia, and New Zealand.

#cybersecurity