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Junior Helpdesk Jobs in Appleton, WI (NOW HIRING)

... junior network engineers - Support network security, performance optimization, and business ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

Tax Analyst Sr

Neenah, WI · On-site

$77K - $116K/yr

At Plexus, our vision is to help create the products that build a better world. Driven by a passion ... to junior team members. Key Job Accountabilities: * Serve as a subject matter expert for various ...

Marketing Intern - IGEN

Appleton, WI · On-site

$14.75 - $19.50/hr

Help organize and maintain marketing assets, presentations, sales collateral, and digital files ... Junior or Senior status preferred. * Strong interest in B2B marketing, digital marketing, event ...

Mech and Robotics Tech

Appleton, WI · On-site

$23.25 - $30.25/hr

... we help shape a brighter way forward. Mechatronics & Robotics Technician - JLL What this job ... In addition to developing your skills, you will have the opportunity to mentor junior technicians ...

Senior Infrastructure Engineer

Green Bay, WI · On-site

$105K - $143K/yr

We are seeking a motivated Senior Infrastructure Engineer to join our networking team and help ... assist with mentoring junior engineers Why Bellin Health? With so many amazing healthcare ...

Mech and Robotics Tech

Appleton, WI · On-site

$23.25 - $30.25/hr

... we help shape a brighter way forward. Mechatronics & Robotics Technician - JLL What this job ... In addition to developing your skills, you will have the opportunity to mentor junior technicians ...

Showing results 41-60

Junior Helpdesk information

See Appleton, WI salary details

$12

$22

$33

How much do junior helpdesk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for junior helpdesk in Appleton, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
What are the most commonly searched types of Helpdesk jobs in Appleton, WI? The most popular types of Helpdesk jobs in Appleton, WI are:
What are popular job titles related to Junior Helpdesk jobs in Appleton, WI? For Junior Helpdesk jobs in Appleton, WI, the most frequently searched job titles are:
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What cities near Appleton, WI are hiring for Junior Helpdesk jobs? Cities near Appleton, WI with the most Junior Helpdesk job openings:
Infographic showing various Junior Helpdesk job openings in Appleton, WI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,963 per year, or $22.6 per hour.

$25 - $55/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Description

The Network Engineer serves as a technical resource responsible for designing, implementing, supporting, and optimizing enterprise network infrastructure across a complex and evolving environment. This role requires deep expertise in routing, switching, firewall administration, cloud networking, and infrastructure automation.

The ideal candidate is a self-starter who thrives in a fast-paced environment, enjoys solving complex technical challenges, and is passionate about staying current with emerging technologies.

Skills

Network engineering, Router, Cisco routers, Switches, Firewall, cloud, azure, aws, Cisco switches, Troubleshooting, automation

Top Skills Details

Network engineering,Router,Cisco routers,Switches,Firewall,cloud

Additional Skills & Qualifications

- Design, implement, maintain, and troubleshoot enterprise network infrastructure

- Configure and support Cisco routing and switching environments

- Administer and manage next-generation firewall platforms and security policies

- Design and support networking within cloud environments, primarily Microsoft Azure

- Participate in infrastructure modernization and automation initiatives utilizing Infrastructure as Code (IaC)

- Collaborate with engineers, architects, and operational teams on networking projects

- Serve as a escalation point for complex networking issues

- Provide technical guidance and mentorship to junior network engineers

- Support network security, performance optimization, and business continuity initiatives

- Participate in project planning and execution as a technical lead or key contributor

- Develop and maintain technical documentation and operational standards

Job Type & Location

This is a Contract to Hire position based out of Menasha, WI.

Pay and Benefits

The pay range for this position is $25.00 - $55.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Menasha,WI.

Application Deadline

This position is anticipated to close on Aug 14, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.