ZipRecruiter

Log In

1

Junior Customer Support Specialist Jobs in Milwaukee, WI

Uline

Customer Support Specialist

Kenosha, WI

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

ULINE

Customer Support Specialist

Racine, WI

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

ULINE

Customer Support Specialist

Kenosha, WI

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

Uline

Customer Support Specialist

Kenosha, WI

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

Zywave

Customer Support Specialist

Milwaukee, WI

$17.75 - $23.75/hr

We are hiring a Customer Support Specialist to help maintain our standard of excellence. In this role, you will provide problem resolution for partners in a fast-paced and evolving environment ...

Zywave

Customer Support Specialist

Milwaukee, WI · On-site +1

$17.75 - $23.75/hr

We are hiring a Customer Support Specialist to help maintain our standard of excellence. In this role, you will provide problem resolution for partners in a fast-paced and evolving environment ...

Marmon

Customer Support Specialist

Milwaukee, WI · Hybrid

$17.75 - $24/hr

The Customer Support Specialist works with internal and external customers to efficiently and effectively provide support for orders, logistics coordination, and special projects. Essential Functions:

next page

Showing results 1-20

People also search for

All JobsJunior Customer Support Specialist JobsJunior Customer Support Specialist Jobs in Milwaukee, WI

Junior Customer Support Specialist information

See Milwaukee, WI salary details

$10

$20

$30

How much do junior customer support specialist jobs pay per hour?

As of May 27, 2026, the average hourly pay for junior customer support specialist in Milwaukee, WI is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Customer Support Specialist, and why are they important?

To thrive as a Junior Customer Support Specialist, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and ticketing platforms is typically required. Patience, active listening, and adaptability are standout soft skills for managing diverse customer inquiries and resolving issues effectively. These competencies are crucial for delivering timely and positive customer experiences, building brand loyalty, and efficiently resolving problems.

What are common challenges faced by Junior Customer Support Specialists, and how can they be overcome?

Junior Customer Support Specialists often encounter challenges such as handling difficult customer interactions, managing a high volume of inquiries, and quickly learning company products or services. To overcome these, it's helpful to actively seek feedback, leverage training resources, and collaborate with more experienced team members. Building strong communication skills and maintaining a positive attitude can also make it easier to resolve customer issues effectively and grow within the role.

What does a Junior Customer Support Specialist do?

A Junior Customer Support Specialist assists customers by answering inquiries, resolving issues, and providing information about products or services. They typically handle customer communication via phone, email, or chat, and escalate complex problems to senior staff if needed. Their goal is to ensure customer satisfaction and maintain positive relationships with clients. This entry-level role is ideal for those who are detail-oriented, patient, and have strong communication skills.

What is the difference between Junior Customer Support Specialist vs Customer Service Representative?

AspectJunior Customer Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; often no formal certifications required
Work EnvironmentCall centers, online support, technical support teamsRetail stores, call centers, online support
Employer & Industry UsageTech companies, e-commerce, service providersRetail, telecommunications, hospitality
Common Search & ComparisonOften compared for entry-level support roles with technical focusMore general customer service roles, broader industries

The Junior Customer Support Specialist typically involves technical support and troubleshooting in specialized industries, requiring some technical knowledge. Customer Service Representatives handle general customer inquiries across various industries. While both roles focus on customer interaction, the Junior Support role often demands more technical skills and specific product knowledge.

What are the most commonly searched types of Customer Support Specialist jobs in Milwaukee, WI? The most popular types of Customer Support Specialist jobs in Milwaukee, WI are:
What are popular job titles related to Junior Customer Support Specialist jobs in Milwaukee, WI? For Junior Customer Support Specialist jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Junior Customer Support Specialist jobs in Milwaukee, WI look for? The top searched job categories for Junior Customer Support Specialist jobs in Milwaukee, WI are:
Junior Customer Support Specialist jobs near you
Customer Support Specialist

Customer Support Specialist

Great Day Improvements: A Family of Brands

New Berlin, WI • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Great Day Improvements rating

6.8

Company rating: 6.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

23rd of 47 rated home improvement suppliers and fitters

Job description

Overview

Champion Window - Customer Support Specialist (on-site position)

As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintain customer records through the process of installation and service.

NOT a reomote position - on-site position.

Pay range: $19.00 to $21.00 per hour

Responsibilities

Answer incoming customer experience support concerns including promptly returning messages via phone, text and email Make outbound calls to customers to provide updates on installation and service status Schedule warranty appointments for the Service Department Enter and maintain all customer records and job-related information into CRM Database Provide work orders to Service Measure Tech daily Audit orders for accuracy after confirmation is uploaded Generate and distribute Uninstalled and Accounts Receivable reports prior to scheduled meeting Provide support for PSG/CSC for assigned division(s) Manage routine customer concerns and help facilitate escalated customer concerns and ensure timely resolution Process electronic credit card and check payments Assist with receiving product(s) in CRM Database and/or F&O Support division(s) in Accounts Receivable collections and management Other duties as assigned

Qualifications

High school diploma or GED equivalent

5 year's customer support experience preferred

Experience in the home improvement industry a plus

Must be service-oriented team player with high a high energy level; capable of multi-tasking, self-direction and working well with others

Able to communicate clearly both verbal and written; customer service/multi-phone line experience helpful

Excellent work ethic, solid attendance record and attention to detail

Excellent written and oral communication skills including phone skills

Champion Window is an Equal Employment Opportunity Employer

If you need assistance with completing the online application due to a disability, please contact Champion Window.

Today & Every Day, CHAMPION Thanks Our Veterans!  Now Hiring and Honoring Veterans.  Apply today to find your next challenging career. 

#INDC

Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

Employment Type: FULL_TIME

What Great Day Improvements employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply