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Junior Comcast Network Operations Center Jobs (NOW HIRING)

HCLTech

Network Operations Manager

Dallas, TX

$84K - $113K/yr

Oversee 24x7 Network Operations Center (NOC) operations, including monitoring, alerting, incident response, and event management. * Ensure proactive monitoring of network devices, interfaces, and ...

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Junior Comcast Network Operations Center information

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$33.5K

$65.1K

$93K

How much do junior comcast network operations center jobs pay per year?

As of Jun 12, 2026, the average yearly pay for junior comcast network operations center in the United States is $65,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $77,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Comcast Network Operations Center (NOC) Technician, and why are they important?

To thrive as a Junior Comcast Network Operations Center Technician, you need a basic understanding of network fundamentals, troubleshooting, and familiarity with telecommunications systems, often supported by a degree in IT or a related field. Proficiency with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are commonly expected. Attention to detail, problem-solving abilities, and effective communication are critical soft skills for success in this role. These skills ensure quick identification and resolution of network issues, maintaining service reliability and customer satisfaction.

What is the difference between Junior Comcast Network Operations Center vs Network Technician?

AspectJunior Comcast Network Operations CenterNetwork Technician
CertificationsBasic networking certifications (e.g., CompTIA Network+)Similar certifications often required
Work EnvironmentTelecom company facilities, data centers, remote sitesClient sites, telecom facilities, data centers
Employer & IndustryTelecommunications industry, primarily ComcastTelecom, IT service providers, network companies
Job FocusMonitoring, troubleshooting, and maintaining network operationsInstalling, repairing, and configuring network hardware and software

The Junior Comcast Network Operations Center role focuses on monitoring and maintaining network systems within Comcast's operations center, emphasizing troubleshooting and system oversight. In contrast, a Network Technician often performs hands-on hardware installation and repairs at various sites. Both roles require similar certifications and work environments, but their daily tasks and focus areas differ, with the NOC role being more operational and monitoring-oriented.

What are some common challenges faced by Junior Network Operations Center (NOC) Technicians at Comcast, and how can they be addressed?

Junior NOC Technicians at Comcast often encounter challenges such as troubleshooting network outages under tight time constraints and managing multiple incident reports simultaneously. To address these, it is helpful to develop strong organizational skills, maintain clear communication with senior engineers, and utilize available network monitoring tools effectively. Collaborating with team members and participating in ongoing training can also help in quickly identifying and resolving network issues, which is vital for maintaining service reliability and gaining confidence in the role.

What does a Junior Comcast Network Operations Center (NOC) technician do?

A Junior Comcast Network Operations Center (NOC) technician monitors and maintains Comcast’s network infrastructure to ensure optimal performance and minimal downtime. Their responsibilities include responding to network alerts, troubleshooting connectivity issues, escalating complex problems to senior technicians or engineers, and following standard operating procedures to resolve incidents. They work as part of a team to keep the network running smoothly and may also assist with routine maintenance and network upgrades. Junior NOC technicians often work in shifts to provide 24/7 network monitoring and support.
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Junior Comcast Network Operations Center jobs near you
Infographic showing various Junior Comcast Network Operations Center job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,136 per year, or $31.3 per hour.
Network Operations Center / Security Operations Center (NOC/SOC) Manager

Network Operations Center / Security Operations Center (NOC/SOC) Manager

Persistent Systems

Clearfield, UT • On-site

$101K - $121K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Job Description & Responsibilities
Persistent Systems is seeking a Network Operations Center / Security Operations Center (NOC/SOC) Manager to join our growing team. As the NOC/SOC Manager, you will be a critical member of the program management team supporting a Department of Defense program of record. The position will be based in Clearfield, Utah. The NOC/SOC Manager will possess strong core competencies in operations management, team leadership, and DoD program execution. Duties will include overseeing daily operations, managing staff schedules, coordinating with government program offices, producing program documentation, and representing operations at program-level meetings. This individual will play a pivotal role in ensuring operational excellence, customer satisfaction, and contract compliance for mission-critical network and security operations.
Position Responsibilities
  • Oversee daily operations of the NOC/SOC facility, managing a team of approximately 12 system administrators and cyber defense analysts
  • Create and manage staff schedules, on-call rotations, and shift coverage to ensure 24/7 operational capability
  • Serve as primary point of contact with government program office and system owner, maintaining strong customer relationships
  • Develop and deliver weekly status reports, Program Management Review (PMR) charts, metrics dashboards, and operational summaries
  • Represent NOC/SOC operations at Integrated Product Team (IPT) meetings, Change Control Board (CCB) meetings, and program reviews
  • Manage approved network upgrades and changes, coordinating implementation schedules and ensuring minimal operational impact
  • Track and report on metrics including system availability, incident response times, ticket resolution rates, and service level agreement (SLA) performance
  • Coordinate incident escalation procedures and ensure timely communication of critical events to stakeholders
  • Develop and maintain Standard Operating Procedures (SOPs), run books, and operational documentation
  • Conduct performance evaluations, provide mentoring and professional development for team members, manage staffing requirements, and drive continuous process improvement initiatives
  • Support budget planning, resource allocation, and procurement activities for NOC/SOC operations

Job Qualifications & Experience
Minimum Qualifications
  • Five or more years of experience managing IT operations teams, NOC/SOC facilities, or technical support organizations
  • Project management or IT service management certification such as PMP, ITIL Foundation, or equivalent
  • Demonstrated experience working with DoD or federal government customers in a contract performance environment
  • Strong familiarity with network operations, system administration, and cybersecurity concepts
  • Experience with program-level governance such as CCB meetings and IPT forums
  • Excellent communication skills with ability to interact effectively with government customers, senior management, and technical teams
  • Strong leadership and team management skills including scheduling, performance management, and conflict resolution
  • Currently hold or have the ability to obtain United States Secret security clearance

Preferred Qualifications
  • Bachelor's degree in information technology, business administration, or related field, or equivalent professional experience in operations management
  • Advanced certifications such as PMP, ITIL Expert, Certified ScrumMaster, or Lean Six Sigma
  • Technical baseline certification such as Security+, Network+, or CISSP
  • Seven or more years of experience in DoD contracting environments
  • Knowledge of DoD contract performance measurement methods, cost tracking, and financial reporting
  • Familiarity with DoD cybersecurity policies, RMF processes, and ATO requirements
  • Experience with incident management frameworks (ITIL, NIST) and service desk best practices
  • Proficiency with program management and collaboration tools such as Microsoft Project, Teams, SharePoint, Jira, or ServiceNow
  • Understanding of tactical networking operations and unique challenges of supporting deployed or austere environments

The total compensation for this role can vary from $101,000 to $121,000 a year based on the selected individual's education and experience. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off; flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and veterinary benefits. We will be accepting applications on a rolling basis until the position is filled.
Company Overview
Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.

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