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Jpc Jobs (NOW HIRING)

JPC is looking for a Technology Trainer/User Support Analyst capable of making an immediate impact in a rapidly changing, fast-paced law firm work environment. The successful candidate will ...

Sr Business Analyst

Norristown, PA

$88K - $114K/yr

JPC Partners is looking for a Senior Business Analyst that will be primarily focused on project documentation and business analysis support of various initiatives. This individual will interact with ...

JPC Partners is looking for a Paralegal Administrator that will work with legal support staff and attorneys to provide a broad range of clerical, administrative, workflow, and project management ...

JPC - Senior Cybersecurity Professional

Miami, FL · On-site

$95K - $123K/yr

Sr. Cybersecurity Professional (100% On-Site in Austin, Texas) Requirements: * Bachelor's degree in computer science * More than 5 years of experience in cybersecurity * Cybersecurity certifications ...

JPC - Senior Cybersecurity Professional

Austin, TX · On-site

$99K - $127K/yr

Sr. Cybersecurity Professional (100% On-Site in Austin, Texas) Requirements: * Bachelor's degree in computer science * More than 5 years of experience in cybersecurity * Cybersecurity certifications ...

Travel RN - Unit Manager

Falmouth, ME · On-site

$53.40 - $62.30/hr

JPC-3617 Travel RN - Unit Manager -- Falmouth, ME ● Travel Position Location Falmouth, ME Position Type Travel Position Shift 7:00 AM - 3:30 PM Start Date 04/06/2026 End Date 06/29/2026 Contract ...

JPC-3613 Travel Certified Nursing Assistant -- Parkersburg, WV ● Travel Position Location Parkersburg, WV Position Type Travel Position Shift 7:00 AM - 7:30 PM Start Date 04/21/2026 End Date 06/16 ...

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How much do jpc jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for jpc in the United States is $60.42, according to ZipRecruiter salary data. Most workers in this role earn between $49.52 and $67.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Jpc position, and why are they important?

To thrive as a JPC (Judicial Processing Clerk), you need attention to detail, familiarity with legal terminology, and administrative skills, often supported by a high school diploma or equivalent. Proficiency in court management software, document filing systems, and data entry applications is typically required. Strong organizational abilities, confidentiality, and effective communication are vital soft skills in this role. These capabilities ensure accurate handling of legal documents and efficient support to court operations.

What are the common challenges faced by a Judicial Processing Clerk (JPC)?

As a Judicial Processing Clerk, one common challenge is managing a high volume of sensitive legal documents while ensuring absolute accuracy and confidentiality. The work environment can often be fast-paced, demanding strong organizational skills to prioritize tasks and meet tight court deadlines. Collaboration with judges, attorneys, and other court staff is frequent, requiring clear communication and professionalism at all times. Adapting to changing court procedures and new technology is also important for ongoing success in this role.

What is a Jpc job?

A JPC (Job Processing Coordinator) job typically involves overseeing workflow processes, ensuring tasks are completed efficiently, and coordinating between teams or departments. Responsibilities may include scheduling, monitoring job progress, troubleshooting issues, and optimizing productivity. This role is common in industries that require structured task management, such as IT, logistics, or manufacturing.

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Technology Trainer

Technology Trainer

JPC Partners

Philadelphia, PA

Full-time

Re-posted 13 days ago


Job description

JPC is looking for a Technology Trainer/User Support Analyst capable of making an immediate impact in a rapidly changing, fast-paced law firm work environment. The successful candidate will participate with a team of IT professionals responsible for supporting end users with IT issues. Working full time (i.e. 5 days a week) on-site in the firm’s Philadelphia headquarters is required.
Essential Duties and Responsibilities
  • Conduct technology training for all new employees on all firm systems, especially Microsoft Windows, Microsoft 365, iManage and Aderant;
  • Conduct firm-wide technology training as needed on new software or hardware;
  • Compose and update technology documentation on all firm software and hardware;
  • Identify, diagnose and resolve end user support requests by monitoring and responding to user support requests in the Firm’s Help Desk call tracking system (Fresh Service) during normal business hours and regularly scheduled assigned on-call hours;
  • Support Firm applications including Windows 11, Microsoft Office Suite, the document management system (iManage Work10), the financial platform (Aderant) and current remote access system (currently, Citrix);
  • Utilize Help Desk Call Tracking Service (Fresh Service) to identify and respond to all IT support requests ensuring that requests and responses thereto are properly documented, addressed and closed in a prompt and timely manner;
  • Support and assist in the management of the Firm’s cloud based phone system (Zoom) and AV conference and meeting platform (Teams);
  • Support firm approved and issued mobile devices, including Apple iPhone and Android devices;
  • Identify and retire unsupported or soon to be unsupported applications and hardware;
  • Facilitate, support and assist in the planning of new technology testing and rollouts;
  • Keep up with current IT trends and developments by continuing to develop skills and knowledge;
Knowledge, Skills and Abilities
  • Experience in technology training, especially in a law firm or similar professional services environment;
  • Knowledge of all current versions of the MS Office Suite, Windows Operating Systems, Exchange Online environment and Active Directory/Azure;
  • Knowledge of iManage Work10 and Aderant or similar systems;
  • Understanding of LAN/WAN configurations, Windows networking and remote access technologies including VPN;
  • Knowledge and understanding of network protocols (i.e. TCP/IP, printers and peripherals) and Cloud SaaS, PaaS and IaaS solutions;
  • Working knowledge of Windows server administration.
  • Strong customer service, interpersonal and organizational skills with an ability to communicate effectively with tact and unwavering commitment to end user satisfaction;
  • Flexibility, integrity and an ability to work well with others, as well as independently. Attention to detail.
  • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems and ensure the resolution of any problems identified;
  • General Knowledge of Cybersecurity, Disaster Recovery and Security Awareness issues;
  • Proven ability to improve IT processes and procedures;
  • Some regional travel to other offices is occasionally required.
Education and/or Experience
  • Bachelor’s degree is preferred but equivalent training, education and experience demonstrating ability to perform the required duties is, at least, required;
  • Experience providing IT support in a law firm environment strongly preferred;
  • Microsoft certifications preferred.