Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement * OR equivalent experience. Additional ...
Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement * OR equivalent experience. Additional ...
Job Summary (Sr. Business Analyst - Tableau / QuickSight): - Serve as a Senior Business Analyst for a 4-month onsite project in Seattle, WA (extension possible) - Leverage 7+ years of experience in ...
Quick apply
Job Summary (Sr. Business Analyst - Tableau / QuickSight): - Serve as a Senior Business Analyst for a 4-month onsite project in Seattle, WA (extension possible) - Leverage 7+ years of experience in ...
Business Development Manager - Lenovo
Seattle, WA · On-site
$121K - $131K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest ... The Business Development Manager (BDM) - Lenovo is responsible for driving revenue growth ...
Business Development Manager - Lenovo
Seattle, WA · On-site
$121K - $131K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest ... The Business Development Manager (BDM) - Lenovo is responsible for driving revenue growth ...
B2B Sales Representative
Renton, WA · On-site
$70K - $90K/yr
B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... Comprehensive training, both in-field and classroom-based * State licensing support and full fee ...
Quick apply
B2B Sales Representative
Renton, WA · On-site
$70K - $90K/yr
B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... Comprehensive training, both in-field and classroom-based * State licensing support and full fee ...
B2B Sales Representative
Issaquah, WA · On-site
$70K - $90K/yr
B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... Comprehensive training, both in-field and classroom-based * State licensing support and full fee ...
Quick apply
B2B Sales Representative
Issaquah, WA · On-site
$70K - $90K/yr
B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... Comprehensive training, both in-field and classroom-based * State licensing support and full fee ...
B2B Sales Representative
Snohomish, WA · On-site
$70K - $90K/yr
B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... Comprehensive training, both in-field and classroom-based * State licensing support and full fee ...
Quick apply
B2B Sales Representative
Snohomish, WA · On-site
$70K - $90K/yr
B2B Sales Representative Do you thrive on new experiences, enjoy building strong relationships, and ... Comprehensive training, both in-field and classroom-based * State licensing support and full fee ...
Business Development Manager - Cisco
$92K - $125K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest ... The Business Development Manager (BDM) - Cisco is responsible for driving revenue growth ...
Business Development Manager - Cisco
$92K - $125K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest ... The Business Development Manager (BDM) - Cisco is responsible for driving revenue growth ...
Business Development Manager - Cisco
Medical
Dental
Vision
Life
Retirement
PTO
Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest ... The Business Development Manager (BDM) - Cisco is responsible for driving revenue growth ...
Business Development Manager - Cisco
Medical
Dental
Vision
Life
Retirement
PTO
Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest ... The Business Development Manager (BDM) - Cisco is responsible for driving revenue growth ...
Business Analyst (Customer Success)
Redmond, WA · On-site
$100K - $140K/yr
Medical
Dental
Vision
Life
Retirement
PTO
BUSINESS ANALYST (CUSTOMER SUCCESS) Starlink, our revolutionary satellite constellation, delivers ... Perform in-depth analyses of consumer metrics, including Lifetime Value (LTV), Customer Acquisition ...
Business Analyst (Customer Success)
Redmond, WA · On-site
$100K - $140K/yr
Medical
Dental
Vision
Life
Retirement
PTO
BUSINESS ANALYST (CUSTOMER SUCCESS) Starlink, our revolutionary satellite constellation, delivers ... Perform in-depth analyses of consumer metrics, including Lifetime Value (LTV), Customer Acquisition ...
Opportunity: Business Analyst at Strong Tower Consulting
Seattle, WA · Remote
$45 - $70/hr
Medical
Dental
Vision
Retirement
PTO
We take pride in you taking pride. We want our employees to bring their whole selves to work every ... As a Business Analyst, you will play a pivotal role in bridging the gap between IT, marketing, ...
Quick apply
Opportunity: Business Analyst at Strong Tower Consulting
Seattle, WA · Remote
$45 - $70/hr
Medical
Dental
Vision
Retirement
PTO
We take pride in you taking pride. We want our employees to bring their whole selves to work every ... As a Business Analyst, you will play a pivotal role in bridging the gap between IT, marketing, ...
Business Development Manager, AI Practice
Seattle, WA · Remote
$95K - $125K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest ... As a Business Development Manager (BDM), you'll drive awareness of Zones' capabilities around AI ...
New
Business Development Manager, AI Practice
Seattle, WA · Remote
$95K - $125K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest ... As a Business Development Manager (BDM), you'll drive awareness of Zones' capabilities around AI ...
New
Business Development Specialist F/T
Mountlake Terrace, WA · On-site
$24 - $26/hr
Retirement
PTO
Now Hiring: Business Development Specialist Full-Time or Part-Time | $24-$26/hr (DOE) Are you a ... A self-starter who thrives in a fast-paced environment * Experience with cold calling or lead ...
Quick apply
Business Development Specialist F/T
Mountlake Terrace, WA · On-site
$24 - $26/hr
Retirement
PTO
Now Hiring: Business Development Specialist Full-Time or Part-Time | $24-$26/hr (DOE) Are you a ... A self-starter who thrives in a fast-paced environment * Experience with cold calling or lead ...
Business Development Specialist F/T
Mountlake Terrace, WA · On-site
$24 - $26/hr
Retirement
PTO
Now Hiring: Business Development Specialist Full-Time or Part-Time | $24-$26/hr (DOE) Are you a ... A self-starter who thrives in a fast-paced environment * Experience with cold calling or lead ...
Quick apply
Business Development Specialist F/T
Mountlake Terrace, WA · On-site
$24 - $26/hr
Retirement
PTO
Now Hiring: Business Development Specialist Full-Time or Part-Time | $24-$26/hr (DOE) Are you a ... A self-starter who thrives in a fast-paced environment * Experience with cold calling or lead ...
Business Development Manager, AI Practice
Seattle, WA · Remote
$95K - $125K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest ... As a Business Development Manager (BDM), you'll drive awareness of Zones' capabilities around AI ...
Business Development Manager, AI Practice
Seattle, WA · Remote
$95K - $125K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest ... As a Business Development Manager (BDM), you'll drive awareness of Zones' capabilities around AI ...
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us ... This role will support other projects in the area and work with the Water Business Group Manager ...
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us ... This role will support other projects in the area and work with the Water Business Group Manager ...
SkillBridge Program: Business Development Manager
Bellevue, WA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South ...
SkillBridge Program: Business Development Manager
Bellevue, WA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South ...
Market & Business Intelligence Manager
Seattle, WA · On-site +1
Medical
Dental
Vision
Retirement
Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Market & Business ...
Market & Business Intelligence Manager
Seattle, WA · On-site +1
Medical
Dental
Vision
Retirement
Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Market & Business ...
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us ... This role will support other projects in the area and work with the Water Business Group Manager ...
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us ... This role will support other projects in the area and work with the Water Business Group Manager ...
SkillBridge Program: Business Development Manager
Bellevue, WA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South ...
SkillBridge Program: Business Development Manager
Bellevue, WA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South ...
Sr Business Operations Analyst
Seattle, WA · On-site
$112K - $169K/yr
In this role, you will leverage your expertise in business operations and data-backed decision-making to create actionable insights, improve processes, and drive efficiency. You will partner with ...
Sr Business Operations Analyst
Seattle, WA · On-site
$112K - $169K/yr
In this role, you will leverage your expertise in business operations and data-backed decision-making to create actionable insights, improve processes, and drive efficiency. You will partner with ...
Job In Business information
See Seattle, WA salary details
$14.23 - $18.23
7% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$18.23 - $22.23
29% of jobs
The median wage is $24.40 / hr.
$22.23 - $26.24
26% of jobs
$26.24 - $30.24
11% of jobs
$31.91 is the 75th percentile. Wages above this are outliers.
$30.24 - $34.25
6% of jobs
$34.25 - $38.25
3% of jobs
$38.25 - $42.25
4% of jobs
$42.25 - $46.26
7% of jobs
$46.26 - $50.26
2% of jobs
$50.26 - $54.27
2% of jobs
$54.27 - $58.27
2% of jobs
$14
$30
$58
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Full-time
Posted 12 days ago
Microsoft rating
8.5
Based on 132 frontline employees who took The Breakroom Quiz
79th of 244 rated software companies
Job description
Microsoft's Marketing Services Center (MSC) helps Corporate and Field Marketing teams execute with greater speed, quality, consistency, and trust. We deliver marketing services globally across contact management, email, events, social, budget management, sales enablement, analytics, and other areas. The team is also transforming how marketing work gets done by simplifying processes, connecting platforms and data, and scaling automation and AI-enabled workflows. The Business Program Manager - Contact and Email Management owns the performance, evolution, and operational health of contact management and email services that support demand generation globally. This role connects business needs, service operations, marketing technology, data, suppliers, privacy, and compliance to improve service quality, responsiveness, and business impact. This is a high-ownership role for someone who brings operational rigor, practical problem solving, and strong cross-functional leadership. You will strengthen governance, anticipate risks and dependencies, and move high-value process, platform, automation, and AI-enabled changes from opportunity through scaled adoption. If you can turn complex service challenges into clear action and measurable improvement, we want to hear from you.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Own service performance. Lead the operational health and continuous improvement of contact management and email services, including lead upload, target list pull, contact and content workflows, email deployment, reporting, and related service operations.
- Improve end-to-end workflows. Diagnose friction across people, process, platforms, data, suppliers, and handoffs. Simplify workflows, reduce rework, and establish repeatable practices that improve speed, consistency, and first-time quality.
- Advance transformation, automation, and AI-enabled operations. Identify and prioritize opportunities across the workflow. Partner with product, engineering, MarTech, and operations teams to define requirements and success measures, test solutions, and scale proven capabilities responsibly.
- Ensure operational readiness and adoption. Assess how new tools, integrations, policies, and process changes affect service operations. Define readiness requirements, controls, training, adoption plans, and mitigations before launch.
- Strengthen platform, data, and compliance integrity. Partner with Privacy/CELA, MarTech, and delivery teams to ensure contact data, suppression logic, consent and governance controls, system handoffs, and email execution workflows are secure, scalable, compliant, and aligned with business requirements.
- Drive supplier and capacity excellence. Lead supplier governance and service reviews, align capacity and delivery models to demand, address performance gaps, and integrate findings into improvement plans and operating rhythms.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
- OR equivalent experience.
Additional or preferred qualifications
- Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
- OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
- OR equivalent experience.
- 5+ years in marketing program management, operational excellence, service delivery, marketing operations, technical operations, or a related field.
- Marketing operations knowledge: Experience with demand generation, contact or audience management, email deployment, data operations, marketing automation, or scaled service delivery.
- Data-driven management: Demonstrated ability to define outcomes, build performance reporting, analyze service trends, and use insights to improve quality, capacity, and delivery.
- Business and technical fluency: Ability to translate between business, operations, data, platform, privacy, and engineering teams and turn complex issues into practical decisions and actions.
- Communication and influence: Excellent written, verbal, and visual communication skills, with the ability to align stakeholders and influence without direct authority.
- Platforms and tools: Experience with Power BI, SQL, HTML, Microsoft 365 Copilot, Dynamics 365, Adobe, Marketo, ACS or comparable marketing automation and analytics platforms.
- Automation and AI. Experience applying automation with AI-assisted workflows.
- Governance and compliance: Experience embedding privacy, compliance, consent, data-quality, and operational controls into marketing workflows and platforms.
- Supplier and service management: Experience managing global suppliers, service delivery operations, service-level performance, capacity planning, and continuous improvement plans.
#EandEjobs
Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
What Microsoft employees say
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Get the full story on Breakroom
About Microsoft
Sourced by ZipRecruiter
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Industry
Computer and computer peripheral equipment and software wholesalers
Company size
10,000+ Employees
Headquarters location
Redmond, WA, US
Year founded
1975