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Jcp Jobs (NOW HIRING)

JCPenney

Omni Associate - Aviation Mall

Queensbury, NY · On-site

$14.50 - $20/hr

As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales ...

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Jcp information

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$8

$14

$18

How much do jcp jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for jcp in the United States is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.38 per hour, depending on experience, location, and employer.

What are JCP jobs?

JCP jobs refer to positions available at JCPenney, a major American department store chain. These jobs include a wide range of roles such as sales associates, cashiers, customer service representatives, stock associates, and management positions. Employees at JCPenney are responsible for assisting customers, managing inventory, maintaining store organization, and ensuring a positive shopping experience. Opportunities for advancement and benefits may also be available depending on the position and location.

What are the key skills and qualifications needed to thrive as a JCPenney sales associate?

To thrive as a JCPenney Sales Associate, you need a solid background in retail sales, customer service, and basic math, typically requiring a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store merchandising software is commonly expected. Excellent communication, teamwork, and problem-solving skills help associates build rapport with customers and work efficiently with colleagues. These skills and qualities are crucial to delivering a positive shopping experience, meeting sales goals, and contributing to the store's overall success.

What opportunities for career advancement exist within JCPenney for entry-level associates?

JCPenney offers a range of advancement opportunities for entry-level associates who demonstrate strong performance and a commitment to customer service. Many associates begin in sales or support roles and can progress to department supervisor, assistant store manager, and eventually store manager positions. The company places a strong emphasis on internal promotion, offering leadership training programs and ongoing professional development. Working collaboratively with experienced team members and showing initiative can increase your chances for upward mobility.

What is the difference between Jcp vs Cashier?

AspectJcpCashier
Required CredentialsHigh school diploma or equivalent, basic retail trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentRetail store, handling merchandise and customer interactionsCheckout counters, customer service points
Employer & Industry UsageJCPenney stores, retail industryVarious retail stores, supermarkets, department stores
Common Search & ComparisonYesYes

Jcp and Cashier roles both operate within retail environments, often requiring similar credentials like a high school diploma. Jcp typically involves broader responsibilities such as stocking, merchandising, and assisting customers, while Cashiers focus mainly on checkout and payment processing. Both positions are common in retail stores and serve similar customer service functions, but Jcp roles often encompass a wider range of tasks beyond cashier duties.

What cities are hiring for Jcp jobs?

Cities with the most Jcp job openings:

What states have the most Jcp jobs?

States with the most job openings for Jcp jobs include:

What job categories do people searching Jcp jobs look for?

The top searched job categories for Jcp jobs are:

Jcp jobs near you
Infographic showing various Jcp job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $29,215 per year, or $14 per hour.

Omnichannel Associate - Ridgmar Mall

JCPenney

Fort Worth, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

JCPenney rating

5.5

Company rating: 5.5 out of 10

Based on 680 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations
Primary Responsibilities:
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  • Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.
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  • Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner
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  • jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register
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  • General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process
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  • Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, associates in this role will possess the following:
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  • Work experience- Minimum 1-2 years
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  • Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required
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  • Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
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  • Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
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  • Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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