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Japanese Support Engineer Jobs (NOW HIRING)

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Japanese Translator

Marion, IL · On-site

$20.25 - $26.75/hr

SUMMARY This position supports the Production Engineering and General Administration functions by providing technical interpretation and translation between Japanese and English. The role facilitates ...

Aston Carter

Japanese Interpreter

Reno, NV · On-site

$36 - $58/hr

We are seeking an experienced Senior Japanese-English Translator to support executive leadership, engineering teams, and manufacturing operations within a highly innovative industrial environment.

Aisin Corporation

Japanese Translator

Marion, IL · On-site

$20.25 - $26.75/hr

SUMMARY This position supports the Production Engineering and General Administration functions by providing technical interpretation and translation between Japanese and English. The role facilitates ...

MHI

Controls & Tuning Support Engineer 1

Orlando, FL · On-site

$77K - $100K/yr

Role Overview The Controls and Tuning Support Engineer I is an entry-level, early-career position ... Japanese language fluency or Spanish language fluency would be an asset. * Reasoning Ability:

Panasonic

Translator I [Japanese / English]

De Soto, KS · On-site

$21.25 - $28/hr

... Japanese expatriates and domestic staff * Compose and translate emails, reports, and other ... Collaborate closely with production, construction, and engineering teams to support communication ...

Panasonic

Translator I [Japanese / English]

De Soto, KS · On-site

$21.25 - $28/hr

... Japanese expatriates and domestic staff * Compose and translate emails, reports, and other ... Collaborate closely with production, construction, and engineering teams to support communication ...

Panasonic

Translator I [Japanese / English]

De Soto, KS · On-site

$21.25 - $28/hr

... Japanese expatriates and domestic staff * Compose and translate emails, reports, and other ... Collaborate closely with production, construction, and engineering teams to support communication ...

Panasonic

Translator I [Japanese / English]

De Soto, KS · On-site

$21.25 - $28/hr

... Japanese expatriates and domestic staff * Compose and translate emails, reports, and other ... Collaborate closely with production, construction, and engineering teams to support communication ...

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Japanese Support Engineer information

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$68

How much do japanese support engineer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for japanese support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What does a Japanese support engineer do?

A Japanese Support Engineer provides technical assistance and support to customers who speak Japanese, often helping with software, hardware, or network-related issues. They act as a bridge between customers and technical teams, ensuring clear communication and effective problem resolution. Their responsibilities include troubleshooting technical problems, guiding users through solutions, and sometimes translating technical documentation or correspondence. These engineers often work for multinational companies or tech firms with a Japanese customer base.

What skills and qualifications are needed to be a Japanese support engineer?

To excel as a Japanese Support Engineer, you need strong technical troubleshooting abilities, fluency in both Japanese and English, and a background in IT or computer science. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA or Microsoft Certified Professional are highly valued. Outstanding problem-solving skills, patience, and effective cross-cultural communication set top performers apart. These competencies ensure clear customer support, efficient issue resolution, and high client satisfaction in a bilingual technical environment.

What are common challenges faced by Japanese support engineers when assisting international clients?

Japanese Support Engineers often encounter challenges related to language nuances, time zone differences, and varying technical standards when supporting international clients. Effective communication is crucial, as some technical terminology may not directly translate, requiring both cultural sensitivity and technical expertise. Additionally, coordinating with global teams may involve flexible hours and a proactive approach to problem-solving. Building strong relationships with both local and international stakeholders helps in delivering efficient and tailored support.

What are popular job titles related to Japanese Support Engineer jobs?

For Japanese Support Engineer jobs, the most frequently searched job titles are:

Technical Support Engineer 2, Premier - NYC (Japanese Speaking)

Datadog

New York, NY • Hybrid

Full-time

Posted 21 days ago

Datadog rating

9.6

Company rating: 9.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 500 rated business services

Job description

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog's Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects. You will work directly with Datadog's Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

  • Respond to client requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform
  • Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment
  • Reproduce issues and dive into the 600+ integrations that Datadog works with
  • Build out documentation and knowledge based articles for a variety of technology
  • Drive product conversations based on needs and problems learned during client interactions
  • Participate in routine health check meetings with Premier Customers
  • Work from a Datadog office 3 - 5 days per week 

Who You Are:

  • Experienced in multi-channel technical support at a SaaS company (2+ years of related experience)
  • A tinkerer with some programming experience and a basic knowledge of Linux
  • Self-motivated, detail-attentive, and have a desire for continuous learning 
  • A critical thinker who defaults to a client-centric approach
  • A decision maker but know when the decision should be escalated
  • Have been in a Premium/Enterprise technical support role previously
  • Knowledgeable of current infrastructure and monitoring solutions and technologies
  • Able to work a rotating schedule that requires weekend availability  
  • Fluent in written and spoken Japanese

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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