Japanese Speaking Customer Service Associate Jobs

Location: Los Angeles County, Ventura County, Torrance and Orange County.

Now hiring Bilingual caregivers for part-time, and day and night shifts.

Individuals that speak Korean, Tagalog, Mandarin, Cantonese  and Taiwanese encouraged to apply!

TheKey provides culturally sensitive, non-medical home care that enables Japanese older adults to live independently in their own home.

Who We Are: 

TheKey is proud to be the largest private-pay provider for senior companionship and home care for aging seniors in North America. We stand for optimal well being in our clients and pride of purpose in our care teams. Our strong core values have positioned us to continue providing companion care even as we navigate COVID-19. 

What We Offer: 

• Competitive wages and weekly pay (to include overtime pay and holiday rate) 
• Paid Training - Virtual/Online/Hands-On classes
• Benefits - Medical, Dental, Vision and Mileage Reimbursement
• 401k Retirement Plan 
• Year-round caregiver recognition programs & appreciation days
• Access to our CareAcademy - continued training and development
• 24/7 Caregiver Support Team

Who You Are:

A dependable, compassionate and empathetic professional looking for a career with profound purpose. You are motivated by helping others and providing quality service above all else. You are driven by making an impact and contributing to a better quality of life for the aging population. You want to show up and make a difference each and every day. 

What You Will Do: 

You will have the ultimate responsibility to help implement customized care plans that encompass solutions to nurture the whole person in mind, body and spirit.  You will be providing impeccable care to clients by assisting in scheduled activities as well as overall care management.  You will treat your clients like family, going above and beyond to enhance their quality of life.

Essential Functions:

• Delivering exceptional care to the dedicated client in their home
• Help execute comprehensive personalized weekly schedules and care plans 
• Complete daily tasks in a safe and professional manner (ADLs)
• Supply personal companionship, remaining actively engaged with each client by providing ongoing social & emotional support
• Assist with personal care activities to include personal hygiene, mobility assistance, incontinence care, light housekeeping, feeding and meal preparation
• Keep order, safety and client enjoyment top of mind at all times
• Provide transportation to and from appointments as needed
• Administrative functions such as documentation of completion of tasks and report changes in the client’s physical condition, mental capability or behavior

Required Skills, Education and Certifications:

• Bilingual (Japanese and English) 
• PCA, CNA, or GNA Certification preferred
• HCA/PER ID preferred but not required to apply - we can help you obtain!
• Alzheimer's or Dementia experience is a plus
• Empathy, compassion and kindness a MUST
• Ability to use sound judgement and remain calm in a variety of situations
• Must be reliable, dependable and on time
• Basic computer skills as well as overall technical savviness 
• Proof of eligibility to work in the U.S.
• Can pass a background check and provide references
• Must have a reliable means of transportation to and from work. 

What We Are All About:

At TheKey, we pride ourselves on hiring quality professionals who feel just as passionate as we do about helping transform the lives of aging adults by providing the utmost white glove experience for our clients to promote a healthy mind, body and spirit. Our employees are compassionate, committed, innovative and dedicated to improving the quality of life our seniors so deserve. Would you like to help us change the way the world ages at home?

In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.