Janitorial Operations Manager Jobs in Hawaii (NOW HIRING)

The Facilities Group Hawaii (TFG HI) is a combination of two local companies that have provided facilities maintenance services to leading businesses in Hawaii for over 50 years. We provide comprehensive commercial building maintenance and cleaning services, including daily janitorial, carpet cleaning, floor stripping and coating, pressure washing, sanitizing, and building maintenance and repairs.

Janitorial Supervisors for TFG HI are responsible for overseeing janitorial operations at assigned client facilities throughout the Island. Customer properties include individual office suites, larger professional buildings, educational and medical facilities, financial institutions, and other commercial properties. Our Janitorial Supervisors serve as leaders and representatives of the company, ensuring quality service delivery while supporting team members and maintaining strong client relationships.

Bottom Line: A TFG HI Janitorial Supervisor is an essential member of our Operations team. They must be a reliable, hardworking, and self-motivated professional with strong leadership skills, a commitment to customer satisfaction, and the ability to ensure operational excellence while supporting and developing team members.

What's in it for you:

• Play an important leadership role within an established and growing business.
• Competitive starting hourly rate with potential to earn performance-based bonuses.
• Opportunity to lead and develop a high-performing team.
• Work in a dynamic environment supporting multiple customer locations.
• Opportunities for career growth and advancement.

What's expected of you:

• Supervise and coordinate the daily activities of janitorial staff.
• Ensure all cleaning tasks are completed according to established schedules and quality standards.
• Conduct regular inspections of work areas to ensure cleanliness and compliance with company and client expectations.
• Train, coach, and support employees on proper cleaning procedures, equipment usage, and safety practices.
• Assign duties and adjust staffing levels as needed to meet operational requirements.
• Monitor employee attendance, performance, and productivity.
• Maintain inventory of cleaning supplies and equipment and submit requests for replenishment as needed.
• Ensure proper use, maintenance, and storage of cleaning equipment and materials.
• Address employee concerns and escalate issues to management when necessary.
• Respond promptly to customer requests, complaints, and service concerns.
• Complete inspection reports, incident reports, and other operational documentation.
• Ensure compliance with OSHA regulations, company policies, and all safety procedures.
• Assist with cleaning duties as needed to support operational requirements and ensure service quality.
• Effectively communicate with customers, team members, and management.
• Maintain professionalism, reliability, and a commitment to service excellence.

Essential knowledge, skills, and abilities:

• Previous janitorial, housekeeping, facilities maintenance, or custodial experience required.
• Prior supervisory or team leadership experience strongly preferred.
• Strong knowledge of commercial cleaning methods, products, equipment, and safety procedures.
• Ability to train, motivate, and develop employees in a fast-paced environment.
• Possess clear and effective communication skills. Basic English proficiency is necessary.
• Strong organizational, prioritization, and time management skills.
• Ability to inspect work, identify deficiencies, and implement corrective actions.
• Exceptional attention to detail and commitment to quality standards.
• Proficient in completing reports, documentation, and inventory tracking.
• Must be able to apply common sense understanding to carry out instructions and solve operational challenges.
• Must be able to work nights, weekends, and flexible schedules as business needs require.
• Ability to lift, carry, push, and pull cleaning equipment and supplies as needed.

Job type:

• Competitive hourly pay with medical benefits
• 401(k)
• Hiring is contingent on clearing a criminal background check.
• Authorized to work in the U.S. – We Use E-Verify

The Facilities Group Hawaii and its Subsidiaries are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state and federal requirements, it is the policy of The Facilities Group Hawaii to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group Hawaii also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team at 813-425-1985.