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Janitorial Account Manager Jobs in Michigan (NOW HIRING)

4M Building Solutions

Account Manager

Grand Rapids, MI · On-site

Account (Janitorial Facilities) Manager Janitorial Services Days: Monday - Friday (Occasional Weekends) Schedule: Varies - mostly first shift Overview 4M is growing and that means we need to grow our ...

ServiceMaster

Janitorial Float Full Time

Kalamazoo, MI · On-site

$18 - $20/hr

Life, medical, dental, and health savings account * 401K investment after 1 Year * Positive Work ... Coordinate with float manager to meet the scheduling and cleaning needs of our janitorial clients.

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Janitorial Account Manager information

See Michigan salary details

$23.1K

$41.2K

$59.7K

How much do janitorial account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for janitorial account manager in Michigan is $41,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $45,300.00 per year, depending on experience, location, and employer.

What is a janitorial account manager?

A Janitorial Account Manager is responsible for overseeing cleaning services for commercial or institutional clients. They act as the main point of contact between clients and the cleaning company, ensuring that service standards are met and client needs are addressed. Their duties include managing cleaning staff, handling client communications, resolving issues, inspecting job sites, and ensuring compliance with safety and quality standards. They also help manage budgets, supplies, and sometimes participate in business development by seeking new contracts.

What does a janitorial account manager do?

The janitorial account manager works to ensure that the janitors in a workplace provide quality service and meet the needs of the client. Your duties in this job include working to schedule cleaning and sourcing the necessary supplies to complete the required janitorial assignments. You may inspect the work of the janitorial staff to ensure it meets the client’s expectations. You may also have customer service responsibilities such as communicating with the client to ensure they are happy with the service your team provides. You may plan and provide training or direction for your cleaners if needed.

What are the key skills and qualifications needed to thrive as a janitorial account manager?

To thrive as a Janitorial Account Manager, you need strong organizational skills, knowledge of facility cleaning standards, and experience in account management, often supported by a background in facilities management or business. Familiarity with scheduling software, budgeting tools, and quality assurance systems is typically required. Outstanding communication, leadership, and problem-solving abilities help you manage teams and build lasting client relationships. These skills are essential for delivering consistent service quality, retaining clients, and efficiently managing operations in a competitive environment.

What are some typical challenges faced by janitorial account managers, and how can they be effectively addressed?

Janitorial Account Managers often encounter challenges such as balancing client expectations with operational capabilities, managing a diverse team across multiple sites, and ensuring consistent quality of service. To address these challenges, strong communication with clients and staff is essential, as well as effective scheduling and regular site inspections. Utilizing technology for tracking performance and maintaining open feedback channels can help identify issues early and foster continuous improvement.

What is the difference between Janitorial Account Manager vs Janitorial Supervisor?

AspectJanitorial Account ManagerJanitorial Supervisor
CredentialsTypically requires experience in janitorial services, customer service skills, and sometimes certifications in cleaning standardsUsually needs experience in cleaning operations and supervisory skills; certifications are less common
Work EnvironmentManages client accounts, coordinates cleaning teams, and handles administrative tasksOversees daily cleaning operations, supervises cleaning staff on-site
Employer & Industry UsageCommonly employed by janitorial service companies to manage client relationshipsFound within cleaning crews, often employed directly by facilities or cleaning companies

The main difference is that a Janitorial Account Manager focuses on client relationships and administrative management, while a Janitorial Supervisor oversees daily cleaning operations and staff on-site. Both roles require cleaning industry experience, but the Account Manager emphasizes customer service and account growth, whereas the Supervisor concentrates on operational execution.

More about Janitorial Account Manager jobs

What are popular job titles related to Janitorial Account Manager jobs in Michigan?

For Janitorial Account Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Janitorial Account Manager jobs in Michigan look for?

The top searched job categories for Janitorial Account Manager jobs in Michigan are:

What cities in Michigan are hiring for Janitorial Account Manager jobs?

Cities in Michigan with the most Janitorial Account Manager job openings:

Janitorial Account Manager jobs near you
Infographic showing various Janitorial Account Manager job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $41,194 per year, or $19.8 per hour.

Janitorial Account Manager

West Michigan Janitorial

Ludington, MI • On-site

$46K - $52K/yr

Full-time

Re-posted 15 days ago

West Michigan Janitorial rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

103rd of 260 rated facilities management

Job description

Janitorial Account Manager

Requirements of the Account Manager:

  • Prior leadership experience in a supervisory or similar role, overseeing 20+ employees on a nightly basis
  • Ability to work a consistent schedule with flexibility for occasional extended hours as needed
  • Background in the janitorial industry preferred
  • Excellent communication and interpersonal skills with the ability to lead a diverse team
  • Skilled in training, task delegation and motivating team to meet performance goals
  • Professional demeanor with team and customer, solutions driven and respectful of client directives
  • Familiarity with budgeting, labor forecasting and basic operational planning
  • Accountable, honest and willing to take ownership of outcomes and continuous improvement
  • Experience with recruiting is preferred
  • Ability to walk and stand for prolonged periods
  • Ability to bend, stoop, reach and lift up to 25 pounds
  • Ability to use motorized equipment (vacuum, hand operated floor cleaners)
  • Ability to read and comprehend instructions and safety related materials

Shift Time: 2:00pm to 10:30pm - Some fluctuation based on customer needs - Must be willing to be flexible (Monday through Friday)

Hours Available: Full-time, 40 plus hours per week

Base Salary: Annual pay $46,000 to $52,000 (depending on experience) - Eligible for Quarterly Incentive Pay in addition to base pay!


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