Job Summary:
LeoLabs is a company focused on building a living map of activity in space through a global radar network and AI analytics. They are seeking a Senior IT Systems Engineer to develop scalable and automated IT capabilities, manage projects, and mentor junior staff, ensuring improved reliability and security in IT operations.
Responsibilities:
• Own IT projects from discovery and design through implementation, documentation, adoption, and operational handoff.
• Partner with the Head of IT, Security Team, Network Team, SRE, and business stakeholders to modernize endpoint management, collaboration systems, identity workflows, Wi-Fi/NAC, and IT support automation.
• Mentor Jr staff as they mature into more senior roles.
• Drive two to three priority IT infrastructure or automation projects with documented scopes, milestones, risks, and acceptance criteria.
• Deliver improvements to new-hire onboarding and endpoint deployment workflows, including automation opportunities and measurable baseline metrics.
• Improve ticket triage, documentation quality, escalation paths, and recurring-issue analysis for IT support operations.
• Deliver a more automated and standardized onboarding and device provisioning experience for new employees.
• Implement improved Intune/Jamf baselines for endpoint compliance, software deployment, patching, EDR health, and reporting.
• Partner with Software and Security teams to streamline vulnerability management workflows and improve remediation visibility.
Qualifications:
Required:
• Must be eligible to obtain and maintain a U.S. personnel security clearance
• 7+ years of IT systems administration, systems engineering, endpoint engineering, or infrastructure operations experience.
• 3+ years leading or materially owning IT infrastructure, endpoint, automation, or workplace technology projects.
• Advanced troubleshooting experience across Windows, macOS, Microsoft 365, endpoint management, identity, networking fundamentals, and collaboration systems.
• Advanced PowerShell scripting experience, including automation for provisioning, device configuration, reporting, remediation, or administrative workflows.
• Hands-on experience with Microsoft 365 administration, Entra ID, Office applications, Teams, SharePoint, Exchange, and licensing/group management.
• Advanced experience with Microsoft Defender and Microsoft Sentinel or comparable endpoint security/SIEM tooling.
• Strong experience supporting macOS and Windows endpoints in a managed enterprise environment.
• Experience with Intune, Jamf Pro, endpoint deployment automation, patching, compliance policies, and software packaging.
• Working knowledge of Wi-Fi, VLANs, DNS, DHCP, VPN, certificates, 802.1X, RADIUS, and NAC concepts.
• Experience using Jira and Confluence or comparable systems for project tracking, documentation, and operational knowledge management.
• Experience building out and maintaining ITSM/ESM systems
• Excellent customer service, communication, documentation, stakeholder management, and cross-functional collaboration skills.
Preferred:
• Experience with Apple Business Manager, Windows Autopilot, Jamf, Microsoft Graph API, Defender for Endpoint, Defender for Cloud Apps, or Microsoft Purview.
• Experience with SASE/ZTNA platforms, Cloudflare, Zscaler, Palo Alto Prisma Access, or similar secure access technologies.
• Experience supporting Zero Trust, device posture, conditional access, privileged access management, service account governance, or automated credential rotation initiatives.
• Experience implementing or supporting 802.1X, RADIUS, NAC, certificate-based authentication, secure guest Wi-Fi, and network segmentation.
• Familiarity with NIST 800-171, CMMC 2.0 ML2, FedRAMP, ITAR/CUI environments, or other regulated operating models.
• Experience integrating IT systems with SIEM/SOC workflows, security monitoring, vulnerability management, or automated evidence collection.
• Experience mentoring IT staff, leading vendor engagements, managing change windows, and presenting project updates to technical and non-technical audiences.
• Relevant certifications such as Security+, Network+, Jamf 300/400, Microsoft MD-102, SC-200, AZ-104, AZ-500, PMP, or equivalent practical experience.
Company:
LeoLabs is an aerospace company that supplies and provides low Earth orbit mapping and space situational awareness services. Founded in 2016, the company is headquartered in Menlo Park, USA, with a team of 51-200 employees. The company is currently Growth Stage.