Hi,
We are looking for EUC Engineer one of our clients at Redmond, WA (Onsite). Please review the below listed job description and share me your most updated resume, if interested.
Role: EUC Engineer
Location: Redmond, Washington(Onsite)
Type: Contract
Role Summary
The End User Computing (EUC) Engineer is responsible for engineering, managing, securing, and optimizing enterprise end-user technology environments. The role focuses on desktop and mobile device management, software deployment, endpoint security, Active Directory administration, and end-user support across Windows and macOS platforms.
Key Responsibilities
1. Standard Operating Environment (SOE)
- Create and maintain SOE images aligned with organizational standards.
- Develop and manage SOE configuration image projects.
- Update and maintain software images.
- Perform testing, validation, and quality assurance.
- Identify software conflicts and compatibility issues.
- Conduct malware protection activities during image creation.
- Maintain documentation and update ITSM records.
2. Platform Engineering (Intune Administration)
- Recommend EUC platform standards and architecture.
- Evaluate desktop applications and consolidation opportunities.
- Test new standards against existing infrastructure.
- Document exceptions and technology evaluations.
- Track activities through ITSM processes.
3. Software Distribution & Management (Intune/SCCM)
- Develop software packaging and deployment standards.
- Create deployment-ready packages (MSI, IntuneWin, etc.).
- Conduct pre-deployment testing.
- Ensure software licensing compliance.
- Schedule and monitor deployments.
- Troubleshoot installation failures.
- Maintain deployment documentation and reporting.
4. Mobile Device Management (MDM)
- Configure and administer Microsoft Intune MDM.
- Manage device enrollment processes.
- Configure security policies and compliance controls.
- Deploy and manage mobile applications.
- Monitor compliance and generate reports.
- Support users with device enrollment and configuration.
5. Active Directory Administration
- Implement and maintain AD security controls.
- Create and manage Group Policy Objects (GPOs).
- Monitor AD performance and health.
- Generate compliance and security reports.
- Maintain Active Directory documentation.
6. Apple Device Management (JAMF)
- Administer JAMF Pro for macOS and iOS devices.
- Create and deploy policies and configuration profiles.
- Package and deploy macOS applications.
- Monitor compliance, inventory, and device health.
- Troubleshoot enrollment and device management issues.
- Maintain JAMF documentation.
Required Skills & Qualifications
Core Technical Skills
- Microsoft Intune
- SCCM / MECM
- Windows OS Engineering
- Active Directory
- Group Policy (GPO)
- JAMF
- Mobile Device Management (MDM)
- Endpoint Security
- PowerShell Scripting
- Software Packaging & Deployment
- SOE Image Creation & Maintenance
Additional Skills
- Strong troubleshooting and analytical skills
- Excellent documentation abilities
- Identity and Access Management knowledge
- Experience supporting Windows and macOS environments
Preferred Candidate Profile (5–8 Years Experience)
This role is primarily focused on End User Support / EUC Operations rather than advanced engineering.
Required Experience
- Troubleshooting laptop, desktop, and printer issues
- Understanding end-user problems and providing resolutions
- Escalating complex issues to L2/SME teams
- Ticket triaging and management
- Handling customer support calls
- Troubleshooting SCCM, Intune, and Autopilot deployments
- MFA implementation and support
- MAM/MDM administration
- Windows and macOS troubleshooting
- Printer setup and configuration
- VPN and network connectivity support
- ServiceNow ticket management
- Windows and macOS upgrades
- Microsoft 365 support:
- Outlook
- Teams
- OneDrive
Soft Skills
- Excellent communication skills
- Customer-focused approach
- Strong problem-solving abilities
- Ability to work in a fast-paced support environment
Deliverables
- Process Flow Documentation
- Knowledge Transfer and Mentoring
- Project Deliverables Documentation
- Data Conversion and Data Maintenance Support
- Industry Best Practice Recommendations
- Out-of-the-Box Solution Recommendations
- Technical Configuration and Development Support
- Functional Team Participation
- Additional duties as assigned
Thanks & Regards,
Vishal Sharma
Lead Recruiter
+1 (551) 284-4825
Sharma.vishal@net2source.com
www.net2source.com
270 Davidson Ave, Suite 704 Somerset, NJ 08873