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Ivr Testing Lead Jobs (NOW HIRING)

Jobtailor

Senior Genesys Telephony Engineer

Madison, WI · On-site

$105K - $144K/yr

... testing * Lead and participate in technical design reviews, development walkthroughs, and solution ... IVR Development * Routing Strategies Design * Workforce Engagement Solutions * Integration Testing

Delphi-US

Lead Cloud Contact Center Architect

Middletown, PA · On-site

$53.25 - $73/hr

Design and implement voice and contact center solutions, including Natural Language IVR and agent ... Proficiency in Microsoft 365 (Teams, Word, Excel, PowerPoint) and Azure DevOps Testing Module.

Geico

Staff Engineer - IVR

Palo Alto, CA

$115K - $230K/yr

Our Staff Engineer is a lead member of the engineering staff working across the organization to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...

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How much do ivr testing lead jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ivr testing lead in the United States is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.88 per hour, depending on experience, location, and employer.

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Infographic showing various Ivr Testing Lead job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 7% Internship, 15% Full Time, 1% Contract, 74% Nights, and 2% Summer. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $52,817 per year, or $25.4 per hour.

Lead Avaya Orchestration Designer

Las Vegas, NV • On-site

NAVA Software Solutions
IT Services • 51 - 200 employees
Learn more about NAVA Software Solutionsexternal

Contractor

Re-posted 17 days ago

Job description

NAVA Software is looking for a Avaya OD (Orchestration Designer) Lead
Details:
Position: Avaya OD (Orchestration Designer) Lead
Location: Las Vegas, NV (Onsite)- Non-locals are also fine.
Duration: 12 months
Position Overview:
We are seeking a highly skilled and experienced Avaya OD (Orchestration Designer) Lead to join our team. The ideal candidate will have extensive expertise in Avaya solutions, particularly Avaya Orchestration Designer, and a strong background in leading projects focused on IVR (Interactive Voice Response) development, deployment, and optimization. The role demands excellent technical, leadership, and communication skills, as well as the ability to work collaboratively in a dynamic environment.
Key Responsibilities:
  • Lead the design, development, and deployment of IVR applications using Avaya Orchestration Designer.
  • Collaborate with cross-functional teams, including business analysts, project managers, and QA teams, to gather requirements and deliver high-quality solutions.
  • Provide technical guidance and mentorship to the development team on Avaya OD best practices and coding standards.
  • Ensure adherence to project timelines, budgets, and quality standards.
  • Perform regular system analysis, troubleshooting, and optimization of existing IVR applications.
  • Conduct code reviews, testing, and documentation for all development projects.
  • Stay updated with the latest Avaya technologies and recommend enhancements to improve system performance and customer experience.
  • Manage stakeholder communication and provide status updates on project progress.

Required Skills and Experience:
  • Experience: Minimum of 6+ years of experience in IVR application development and 3+ years in a lead role using Avaya Orchestration Designer.

Technical Expertise:
  • Proficiency in Avaya Orchestration Designer, Avaya Aura, and other related technologies.
  • Solid understanding of IVR/telephony systems, CTI integrations, and voice biometrics.
  • Experience with Java, J2EE, and web services (SOAP/REST) for IVR development.
  • Familiarity with databases like Oracle, SQL Server, or MongoDB.
  • Knowledge of telecommunication protocols such as SIP and H.323.

Tools & Methodologies:
  • Hands-on experience with version control systems (e.g., Git), Agile/Scrum methodologies, and CI/CD pipelines.
  • Strong problem-solving, debugging, and analytical skills.
  • Excellent written and verbal communication skills.

Preferred Qualifications:
  • Avaya Certified Support Specialist (ACSS) or equivalent certification.
  • Knowledge of cloud-based IVR solutions and migration strategies.
  • Experience in integrating AI/ML capabilities into IVR systems.
  • Familiarity with DevOps practices and tools like Jenkins, Docker, or Kubernetes.
NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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