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Ivr Testing Lead Jobs (NOW HIRING)

PTP

Testing Team Lead

Rancho Cordova, CA · On-site

We are looking for a Testing Team Lead to help us design and deliver CX solutions that provide our ... Planning web and IVR test efforts to complete the customer experience * Developing and leading ...

PTP

Testing Team Lead

Sacramento, CA · On-site

We are looking for a Testing Team Lead to help us design and deliver CX solutions that provide our ... and IVR test efforts to complete the customer experience • Developing and leading others to ...

Tata Consultancy Service Limited

Analyst

Cleveland, OH · On-site

$90K - $100K/yr

Contact Center IVR Tester • Lead end-to-end testing of contact center and banking applications, ensuring seamless customer interactions across IVR, voice, and agent-assisted channels. • Validate ...

US IT Solutions Inc

IVR Test Lead

Lansing, MI · On-site

$48.25 - $65.75/hr

The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test ...

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How much do ivr testing lead jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ivr testing lead in the United States is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.88 per hour, depending on experience, location, and employer.

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Infographic showing various Ivr Testing Lead job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 7% Internship, 15% Full Time, 1% Contract, 74% Nights, and 2% Summer. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $52,817 per year, or $25.4 per hour.

QA with IVR- Cincinnati,OH/Hartford, CT

Hartford, CT • On-site

Georgia IT, Inc.
IT Services • 51 - 200 employees
Learn more about Georgia IT, Inc.external

Full-time

Re-posted 13 days ago

Job description

Job Summary:
Georgia IT, Inc. is seeking a QA Lead with IVR expertise for a full-time position. The role involves planning, designing, and executing complex testing solutions, particularly within IVR and contact center environments, while ensuring adherence to established testing methodologies.
Responsibilities:
• Must have the following:
• QA Lead with IVR
• 4 or more years of experience as testing consultant with emphasis on IVR, and contact center testing.
• Knowledge on Genesys IVR platform is must
• Working Experience in a formal SDLC/STLC process and testing methodologies and adherence to good testing practices
• Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing
• Proficiency in creating Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects
• Experience with Agile process
• Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing
• Proficiency in creating Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects
• Proficiency in carving out Master Test Strategy
• Organize Test Data requests and determine gaps
• Perform Defect Management and track defects to closure
• Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA's
• Must have previous IVR and interface testing experience, including skills based routing testing.
Qualifications:
Required:
• QA Lead with IVR
• 4 or more years of experience as testing consultant with emphasis on IVR, and contact center testing.
• Knowledge on Genesys IVR platform is must
• Working Experience in a formal SDLC/STLC process and testing methodologies and adherence to good testing practices
• Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing
• Proficiency in creating Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects
• Experience with Agile process
• Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing
• Proficiency in creating Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects
• Proficiency in carving out Master Test Strategy
• Organize Test Data requests and determine gaps
• Perform Defect Management and track defects to closure
• Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA's
• Must have previous IVR and interface testing experience, including skills based routing testing.
Company:
Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions. Founded in 2007, the company is headquartered in Alpharetta, USA, with a team of 51-200 employees. The company is currently Growth Stage.
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About Georgia IT

Sourced by ZipRecruiter

A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

Social media

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