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Ivr Developer Jobs in Washington (NOW HIRING)

ManTech International

Telephony Engineer

Mclean, VA · On-site

Integrate telephony systems (e.g., IVR, call routing) into web applications using Ruby on Rails ... Proficiency in Ruby programming and the Ruby on Rails framework, along with strong experience in ...

Vheda Health

NICE CXone Engineer

Columbia, MD · On-site

$100K - $127K/yr

The NICE CXone Engineer is responsible for the configuration, administration, optimization, and ... Troubleshoot IVR logic, call failures, latency, and routing issues Analytics & Reporting Support

DecisionPoint | Cortek

UCC Supervisor

Alexandria, VA · On-site

Monitor Automated Call Distribution (ACD), Interactive Voice Response (IVR), and Customer ... Education (Required) BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or ...

rockITdata

Integration Tester

Arlington, VA · On-site +1

Validate Amazon Lex bot intents, slot types, and fulfillment workflows for IVR Call Taking virtual ... Collaborate with Security Engineers to validate TLS 1.2/1.3 encryption, IAM least-privilege access ...

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How much do ivr developer jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for ivr developer in Washington is $58.85, according to ZipRecruiter salary data. Most workers in this role earn between $53.68 and $66.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ivr Developer position, and why are they important?

To thrive as an IVR Developer, you need a solid background in software development, strong knowledge of telephony systems, and experience with scripting or programming languages such as VXML, Java, or Python—often supported by a degree in computer science or a related field. Familiarity with IVR platforms like Genesys, Avaya, or Cisco, as well as an understanding of APIs and speech recognition technologies, are frequently required; relevant certifications in these platforms can be advantageous. Strong problem-solving abilities, effective communication, and attention to detail are essential soft skills for this role. These competencies ensure the development of reliable, user-friendly IVR systems and enable effective collaboration with cross-functional teams to meet business needs.

What is an IVR Developer job?

An IVR Developer is responsible for designing, developing, and maintaining Interactive Voice Response (IVR) systems that automate customer interactions over the phone. They work with telephony technologies, scripting languages, and APIs to create voice-driven applications that handle tasks like call routing, authentication, and self-service options. IVR Developers collaborate with business teams to gather requirements and ensure the system meets customer needs while integrating with backend databases or CRM systems. Strong knowledge of VoIP, SIP protocols, and IVR tools like Genesys, Avaya, or Twilio is often required.

What are the typical daily responsibilities of an IVR Developer?

IVR Developers typically spend their days designing, coding, and testing interactive voice response applications tailored to meet specific business requirements. They collaborate closely with business analysts, QA testers, and system administrators to ensure seamless integration with existing infrastructure and optimal user experience. Daily tasks often include troubleshooting issues, optimizing call flows, maintaining documentation, and implementing updates based on user feedback or new features. This role frequently involves analyzing call data and user interactions to identify areas for improvement and deliver high-quality voice solutions.

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Ivr Developer jobs near you
Infographic showing various Ivr Developer job openings in Washington as of June 2026, with employment types broken down into 100% Full Time. Highlights an 55% In-person, and 45% Remote job distribution, with an average salary of $122,410 per year, or $58.9 per hour.
Telephony Engineer

Telephony Engineer

ManTech International

Mclean, VA • On-site

Full-time

Posted 23 days ago

ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

32nd of 191 rated software companies

Job description

General information
Requisition #
R67420
Locations
USA-VA-McLean
Posting Date
04/29/2026
Security Clearance Required
TS/SCI w/ Poly
Remote Type
Onsite
Time Type
Full time
Description & Requirements
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH!
MANTECH seeks a motivated, career and customer-oriented Telephony Engineer to join our team in McLean, VA. In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
Responsibilities include, but are not limited to:
  • Design, develop, and maintain voice media gateways for VoIP, analog, and ISDN systems. Install, configure, and troubleshoot telephony hardware and media gateways across secure networks.
  • Leverage BESS Billing and Provisioning Tools to optimize telephony systems and ensure seamless service delivery.
  • Configure and maintain Linux servers (Ubuntu, CentOS) for hosting telephony and web applications, ensuring performance, security, and scalability. Develop and troubleshoot applications using PowerBuilder, Korn shell, and Ruby on Rails.
  • Integrate telephony systems (e.g., IVR, call routing) into web applications using Ruby on Rails. Modernize legacy code and ensure reliable operation of telephony solutions.
  • Maintain clear technical documentation and provide ongoing support for telephony system integration, performance optimization, and troubleshooting.
  • Provide training and guidance to team members and stakeholders on telephony system integration, BESS tools, and server management best practices. Ensure comprehensive understanding of application workflows and troubleshooting processes.
  • Provide local travel support between customer buildings or temporary assignment to alternate locations for special projects.
  • Work an 8 hour shift as part of a coverage team operating between 6:00 AM and 6:00 PM. May need to flex shift as required.

Minimum Qualifications:
  • High School Diploma with 13+ years of experience or an Associate's Degree with 11+ years of experience, or a Bachelor's Degree with 9+ years of experience.
  • Familiarity with BESS Billing and Telephony Provisioning Tools.
  • Experience integrating telephony systems with web applications (e.g., handling inbound/outbound calls, IVR, call routing).
  • Advanced knowledge of Linux server management (Ubuntu, CentOS), including installation, configuration, troubleshooting, and performance optimization.
  • Strong verbal and written communication skills to interact effectively with cross-functional teams.

Preferred Qualifications:
  • Proficiency in Ruby programming and the Ruby on Rails framework, along with strong experience in telephony system integration.
  • Experience with scripting languages, including PowerBuilder and Korn shell, for system administration tasks.
  • Oracle Database Administrator certification is a plus.
  • Experience in provisioning telephony services.

Clearance Requirements:
  • Must have a current/active TS/SCI with Polygraph

Physical Requirements:
  • Must be able to remain in a stationary position at least 50% of the time. Constantly operate a computer, phone, and other office equipment for extended periods of time.

MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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